CyberArk
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Headquartered in Newton, Massachusetts, CyberArk, founded in 1999, is a global leader in identity security and privileged access management, serving over 10,000 customers across 11
4 Jobs
Enterprise Account Executive
CyberArkHeadquartered in Newton, Massachusetts, CyberArk, founded in 1999, is a global leader in identity security and privileged access management, serving over 10,000 customers across 11
Title: Enterprise Account Executive Location: Remote - USA - MN Job Description: Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary CyberArk is looking for an experienced Enterprise Account Executive who is a true A-player, able to deliver consistent excellence and help take CyberArk to the next level. If you are hungry for results and want to join a company that can accelerate your career and earnings, then this is the role for you! As an Enterprise Account Executive, you will build, advance and close pipelines predominantly through the Channel, with responsibility for your own quota. Responsibilities: - Qualify, progress and close deals alongside CyberArk Partners to meet and exceed your own personal quota (predominantly to customers with less than $1billion annual revenue) - Proactively prospect new business opportunities with focus accounts via cold call, email, prospecting tools & marketing leads provided, working with CyberArk Partners where appropriate - Manage and track opportunities and pipeline in Salesforce - Collaborate closely with our Channel partners in finding, progressing and closing deals - Understand and communicate CyberArk’s features, benefits as well as role in the privileged access security space - Support both internal and partner marketing campaigns and events - Collaborate with members of the assigned territory - Perform other duties as assigned Qualifications - Minimum of 3 years’ experience in leading Sales cycles and successfully carrying quota (USD +500k annually) - Experience of solution-based selling in the Technology/IT sector - Proven track record of success (consistent quota achievement) - Proven sales methodology and negotiation skills - Knowledge of CRM software (preferably Salesforce) - Ability to multi-task and prioritize while achieving quota - Works well in a matrix organization - Ideally experience in indirect selling and working with Channel Partners - Creative problem-solving, strong interpersonal skills and willingness to take the initiative - Self-Motivated and persistent with a desire to grow with the company - Ability to embrace the CyberArk culture - Some travel outside of the office and/or country will be required Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $158,400.00 - $217,800.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Outsourcing & Partner Support, Program Manager
CyberArkHeadquartered in Newton, Massachusetts, CyberArk, founded in 1999, is a global leader in identity security and privileged access management, serving over 10,000 customers across 11
Company Description About CyberArk CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com. Copyright © 2026 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders. Job Description Reporting to the Sr. Director, Global Outsourcing & Partner Support, the Outsourcing & Partner Support Program Manager is responsible for leading regional Service Delivery Partner (SDP) performance. This role provides direct leadership to drive strategy, operational excellence, and measurable outcomes for one or more global outsourcing partners to achieve critical KPIs while enabling scalable, industry-leading support operations with an emphasis on AI-enabled tooling. Role Scope: This is a people-management and outsourced service delivery leadership role focused on technical support operations and Service Delivery Partner (SDP) performance. It is not a software development role or an IT project management role. Key Responsibilities: 1. Manage and grow relationships with one or more global outsourcing partners to ensure alignment to business objectives, operational standards, and service expectations. 2. Partner with SDPs to improve operational efficiency, scalability, and flexibility through training and cross-training strategies and expanded program/product case-handling capability. o Own and drive outsource partner support KPIs, including CSAT, MTTR, backlog aging, and engineer productivity. o Ensure adherence to SLAs and established escalation frameworks; identify and address risks to compliance. o Oversee case lifecycle management, queue health, workload distribution, and operational readiness across assigned partners. o Develop and execute backlog reduction strategies, including aged-case burn-down plans and continuous improvement actions. 3. Lead forecasting and financial performance management with partners to meet budget requirements and staffing plans. 4. Leverage current and future toolsets, particularly AI-enabled solutions, to automate workflows, expand customer/partner self-service, reduce time to resolution, and improve quality of service. 5. Support the development and ongoing management of the Channel Partner/Managed Service Provider (MSP) support program to improve case quality, maintain required training and certification levels, and enhance the Channel Partner/MSP customer experience. Required Skills / Demonstrated Success: - Leverage AI technologies to drive operational efficiencies and measurable service improvements. - Manage multiple priorities and align strategic objectives, individual goals, and global team goals to departmental outcomes. - Collaborate effectively across global support teams, security services, sales, operations, channel partner teams, and leadership to influence and improve SDP performance. - Apply strong analytical capability, including using data from tooling and reporting solutions to identify trends, inform decisions, and deliver results. - Demonstrate executive-level communication and presentation skills, conveying strategy, solutions, and performance outcomes to partners and internal stakeholders. Qualifications - 3–5 years of experience in technical support management or a comparable role within a software/SaaS organization. - Bachelor’s degree in a relevant field (e.g., cybersecurity, information technology, computer networking) or equivalent experience. - Ability to work independently (remotely, in office, and/or onsite) and collaboratively as part of a global team. - Strong time management, decision-making, prioritization, and organizational skills. - Professional proficiency in written and spoken English. Preferred Technical Qualifications: - CyberArk technical training and/or certifications; experience supporting - CyberArk products and solutions. - Relevant technical certifications in operating systems and related products. - Knowledge of authentication methods (e.g., SAML, RSA SecurID, smart cards, tokens, RADIUS, LDAP). - Experience with Windows clustering, network load balancing, SAN technologies, and disaster recovery. - Demonstrated ability to make informed recommendations based on data analysis and experience.
Outsourcing & Partner Support, Program Manager
CyberArkHeadquartered in Newton, Massachusetts, CyberArk, founded in 1999, is a global leader in identity security and privileged access management, serving over 10,000 customers across 11
Company Description About CyberArk CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com. Copyright © 2026 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders. Job Description Reporting to the Director, Global Outsourcing & Partner Support, the Outsourcing & Partner Support, Program Manager will lead regional OSP performance, drive operational efficiencies, and recommend / implement improvements to ongoing OSP management strategy. The Manager will also help run regional Channel Partner Support operations to drive increased Partner Satisfaction, quality compliance, implementation support and efficient operations. Duties and Responsibilities: Work closely with CyberArk Regional OSP’s to drive KPI performance, training initiatives and security compliance requirements to meet CyberArk OSP requirements. Develop process improvements with OSP’s to drive KPI compliance and process efficiencies. Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company. Provide & action reporting and analytics on OSP vendor performance to include weekly business reviews, quarterly reviews, feedback sessions and ad-hoc reporting as needed (working closely with BI reporting). Develop recognition initiatives / contract enhancements working with global peers / management to increase OSP engagement, reduce attrition and foster a culture of inclusion. Assist in the development and maintenance of a Channel Partner / Managed Service Provider (MSP) support program to drive up case quality performance, maintain Channel Partner / MSP adherence to training and certification levels, with the goal of improving the Channel Partner / MSP customer experience. Other duties as assigned. Qualifications At least 3-5 years’ experience in Technical Support Management or a position of similar nature in a software / SAAS company. Bachelor’s degree in relevant field of study, EX: Cyber Security, Information Technology, Computer Networking, etc. CyberArk technical training and/or certifications, along with CyberArk product / solutions support experience. Must have excellent Partner / Customer facing communication skills and a passion for providing world-class service. Must be able to work independently (remotely / in office / onsite), as part of a global team. Excellent time management, decision making, prioritization and organizational skills. Proficiency in English both written and spoken. Advantages / Tech Skill Advantages: Technical Certifications in relevant operating systems and products. Authentication methods (SAML, RSA SecurID, Smart cards, Tokens, Radius, LDAP). Experience in Windows Clustering, Network Load Balancing, SAN technologies, and disaster recovery.
Senior Enterprise Account Executive - OH Valley
CyberArkHeadquartered in Newton, Massachusetts, CyberArk, founded in 1999, is a global leader in identity security and privileged access management, serving over 10,000 customers across 11
Company Description About CyberArk : CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description What you will do: CyberArk is seeking a proven enterprise seller that will continue to capture our rapid market share in the Global Fortune 1000 covering some of our most strategic customer partners in the New England region. The Senior Account Executive will sell our market leading solutions by gaining a thorough understanding of the client’s business needs. A successful Senior Account Executive will be responsible for the formulation and execution of a hyper-growth business plan that targets existing enterprise customers. The Senior Account Executive will report directly to the District Sales Manager. #LI-CT1 Qualifications