Technical Account Manager, Food & Nutrition Technical Account Manager, Food & Nutrition IMCD US is seeking a motivated Technical Account Manager to support our Food & Nutrition business across the Pacific Northwest. This role is ideal for a results-driven professional who excels in technical sales, relationship building, and business development within a dynamic, customer-focused environment. As part of a global leader in specialty ingredients, you will help grow market presence and deliver value-driven solutions. Candidates must be based in the Pacific Northwest to be considered. COMPANY BACKGROUND    IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.   Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.  Responsible for developing and maintain sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented. Successful candidates will be responsible to: Setting, regularly reviewing and revising Call Frequency Schedule Meeting call plan set for each account Maintaining Existing Business / Profit Contribution Maintain and reporting on business on regular basis, review variances regularly and report/take action as required Ensure margin contribution is maximized (and maintained) Developing / Progressing Targets Sales representative is responsible for progress on existing targets and identification of new targets Evidence of new business being landed and new opportunities being added on a regular and consistent basis Building / Cultivating Relationships Minimum requirements – thorough and complete understanding of the customer’s business Multi-level relationship development initiated and planned by the sales representative Involvement of other IMCD personnel and principals Reporting submitted in a timely manner Follow guidelines for information required for Existing Business reports Follow guidelines for Target Business reports The sales representative is responsible for the accuracy and thoroughness of their product/activity reports Other duties as assigned Skills: Customer relationship management Establish connections between customer and CSR’s to ensure day to day fulfillment, requests, issues are resolved in a timely/efficient manner Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources and Principals Develop prioritized account growth plans, including annual forecasting and budget Manage account profitability – profit contribution Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data) CRM compliance against Call Prep and Product Reporting – Action items and account updates Complete account coverage by Principal Active participation in local industry events, trade associates, etc. Execute sales activity relative to slow/dead stock Monitor contract balances and advise customers of inventory still to be shipped Required Qualifications: Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required B.S. Degree in Science, Food Science, Business or relevant field of study Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required Proven track record in developing and maintaining client relationships Proven track record in developing new sales and accounts Desired Qualifications: Hunter mentality with passion for seeking new business and closing deals Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent Exceptional skills in developing and maintaining client relationships Demonstrated enthusiasm and self-motivation Must be hands on and enjoy a broad range of activities Will exhibit an eagerness for contributing beyond immediate duties and getting the job done Competencies: Business Acumen Problem Solving/Analysis Customer/Client Focus Communication Proficiency Teamwork Orientation Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment This job currently operates in a remote work environment. Position Type/Expected Hours of Work This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed. Travel Travel will be required 40% with some overnight travel Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IMCD Offers  If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index

Fairmarkit is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell. Fairmarkit equips procurement teams with automation, AI, and GenAI so they can source more competitively at scale. Our solutions for tail spend and strategic sourcing help innovative procurement teams reduce cycle times, drive out costs, meet ESG/Diversity targets, and provide a better stakeholder experience to internal partners and suppliers. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like Notable Capital, Insight Partners, 1984.VC, and Newfund. The Role We’re hiring a Growth Account Director to drive expansion within our existing customer base. This is a farmer role focused on deepening relationships, increasing product adoption, and identifying growth opportunities across accounts. You will own a portfolio of enterprise customers and be responsible for net revenue retention (NRR), upsell, cross-sell, and long-term account strategy. What You’ll Do - Own and grow a portfolio of existing Fairmarkit customers, driving expansion revenue and retention - Build strong, multi-threaded relationships across procurement, finance, and operations stakeholders - Identify and execute on upsell and cross-sell opportunities (new modules, expanded use cases, increased volume) - Partner closely with Customer Success, Product, and Sales to align on account strategy and value delivery - Develop and maintain account plans with clear growth paths and executive alignment - Lead commercial conversations, including renewals, pricing, and contract expansions - Act as a trusted advisor to customers, helping them scale procurement transformation with Fairmarkit - Track and forecast the expansion pipeline and performance against revenue targets What We’re Looking For - 10+ years of experience in account management, customer success, or sales in B2B SaaS - Proven track record of driving upsell, cross-sell, and expanding revenue - Experience managing enterprise or strategic accounts - Strong commercial acumen and comfortable owning renewals and pricing conversations - Ability to navigate complex organizations and build executive relationships - Highly collaborative and able to work cross-functionally with CS, Sales, and Product - Data-driven and proactive in identifying growth opportunities For this role, we are looking for a candidate based in the UK, Ireland, or Amsterdam. The compensation range for this position is €103,700 or £89,730 per year (base salary) + commission, equity, and benefits. Headquartered in Boston, and backed by a $35.6M Series C co-led by OMERS, Highland, Notable Capital, Insight Partners, and ServiceNow. We are looking for exceptional candidates who want to help grow our company into a global enterprise and make their mark on the B2B tech industry. Come soar to new heights with us! Fairmarkit is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

• Managing Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals. • Consultative Solution Selling: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. • Closing Business: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. • K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes. • Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace. • Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner

Fairmarkit is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell. Fairmarkit equips procurement teams with automation, AI, and GenAI so they can source more competitively at scale. Our solutions for tail spend and strategic sourcing help innovative procurement teams reduce cycle times, drive out costs, meet ESG/Diversity targets, and provide a better stakeholder experience to internal partners and suppliers. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like Notable Capital, Insight Partners, 1984.VC, and Newfund. The Role We’re hiring a Growth Account Director to drive expansion within our existing customer base. This is a farmer role focused on deepening relationships, increasing product adoption, and identifying growth opportunities across accounts. You will own a portfolio of enterprise customers and be responsible for net revenue retention (NRR), upsell, cross-sell, and long-term account strategy. What You’ll Do - Own and grow a portfolio of existing Fairmarkit customers, driving expansion revenue and retention - Build strong, multi-threaded relationships across procurement, finance, and operations stakeholders - Identify and execute on upsell and cross-sell opportunities (new modules, expanded use cases, increased volume) - Partner closely with Customer Success, Product, and Sales to align on account strategy and value delivery - Develop and maintain account plans with clear growth paths and executive alignment - Lead commercial conversations, including renewals, pricing, and contract expansions - Act as a trusted advisor to customers, helping them scale procurement transformation with Fairmarkit - Track and forecast the expansion pipeline and performance against revenue targets What We’re Looking For - 10+ years of experience in account management, customer success, or sales in B2B SaaS - Proven track record of driving upsell, cross-sell, and expanding revenue - Experience managing enterprise or strategic accounts - Strong commercial acumen and comfortable owning renewals and pricing conversations - Ability to navigate complex organizations and build executive relationships - Highly collaborative and able to work cross-functionally with CS, Sales, and Product - Data-driven and proactive in identifying growth opportunities For this role we are looking for a candidate based in the East Coast (New England area) or California, US. You must reside in one of the following states: MA, NH, RI, NY or CA. The compensation range for this position is $125,000 (base salary) + commission, equity, and benefits. Headquartered in Boston, and backed by a $35.6M Series C co-led by OMERS, Highland, Notable Capital, Insight Partners, and ServiceNow. We are looking for exceptional candidates who want to help grow our company into a global enterprise and make their mark on the B2B tech industry. Come soar to new heights with us! Fairmarkit is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.