Cox Enterprises, a top media, communications, and automotive repair company, operates via three major divisions: Cox Media Group, Cox Communications, and Cox Au
Mobile Technician Leader
Location
United States
Posted
62 days ago
Salary
$89.4K - $134K / year
Seniority
Mid Level
Job Description
Mobile Technician Leader
Cox Enterprises
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Truck Maintenance - Non-DOT Management Level Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Day Compensation Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description *** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 *** ****Equal opportunity Employer – Disabled/Veterans encouraged to Apply**** Cox Fleet keep your fleet moving. Cox Fleet is one of the largest fleet maintenance companies in the country! We are currently operating with 500+ mobile trucks and 20+ shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals. The Cox Fleet is currently hiring a Mobile Technician Leader to join our Management Team to support the future growth of the Company. If you are looking for a new place to call home, we would love to talk to you! Duties: - Lead a team of 15+ technicians, provide leadership and guidance to deliver company results. - Meet one-on-one with direct reports to provide coaching and mentoring and help them find solutions. - Retrieve, review, and monitor metrics, reports, process documentation, customer service logs, and/or training or safety records as needed to analyze team productivity reports and follow up with technicians as necessary to make recommended changes to improve maintenance and repair efficiency. - Travel to technician and customer locations frequently. - Participate in and/or lead regular meetings with market team members across various organizational functions, such as dispatch, parts, and billing etc. - Monitor operations to ensure that technicians comply with administrative and DOT policies and procedures, safety rules and regulations, applicable environmental and/or government regulations, and work is accomplished in a manner consistent with organizational standards and requirements. - Perform onboarding activities for technicians, such as requesting equipment or tools and company-issued service trucks, completing all forms of new hire documentation, and/or providing access to various company systems to ensure all have resources, tools, and equipment they need to complete their work safely and effectively. - Regularly conduct safety audits and Quality Control Inspections (QCIs) and Safety Audits. - Assist in the development of and/or adherence to a monthly budget. - Coordinate with market team members to set goals and strategies for improving team and market productivity. - Collaborate and coordinate with dispatch and sales team to ensure each tech has a full schedule every day. - Delegate work to technicians as unscheduled repair calls come in and coordinate with internal team accordingly. - Participate in a regular safety meeting to review organizational safety information and messages to reiterate the safety culture of the company. - Implement safety processes and procedures and monitor technicians’ adherence to them. - Provide guidance and expert advice to management, subordinates, or customers on technical, systems- or process-related topics and encourage others to do the same. - Collaborate with customers to provide solutions that meet customer vehicle maintenance requirements. Able to function as liaison between FSCA technicians and customers. - Facilitate communication and problem solving across various organizational functions to resolve any issues. - Provide technicians with standard and emergency operating procedures for maintenance, replacement, and repair work. - Monitor inventory levels of equipment, parts, or tools across technicians. - Interview, select, and train new technicians. - Actively work across FSCA organizations to resolve items related to the technician’s role, such as HR, Parts/Procurement, Fleet Management, IT, etc. - Operate a company-issued vehicle to travel to technicians and customer locations. - May perform some technician duties such as preventive maintenance or parts repairs or replacements as needed using the appropriate tools and equipment to model appropriate practices for technicians. - Performs other duties and responsibilities as assigned. Requirements - Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and one (1) years’ experience in a related field; or 10 years’ experience in a related field. - 1+ year of experience in management or lead role. - Safe drivers needed; valid driver’s license required. - Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. - Skills in coaching, mentoring, teaching, discipline, having difficult conversations and ‘tough love’ as it pertains to mobile technicians. - Knowledge of the mobile work environment and challenges, maintenance practices, and processes requirements for mobile maintenance. - Ability to coordinate multiple group efforts to solve issues related to the technician job. - Ability to act with a high sense of urgency. Required Competencies: - Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and tough times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches. - Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others. - Technician Focus: Will seamlessly adjust leadership approaches and technique to manage a diverse set of technicians. - Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect. - Systems: Demonstrated ability to learn and use IT systems related to technician day to day activity and performance, such as various dispatching software, reporting tools, Workday, Salesforce, Kronos, Power BI, etc. - Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high-level of accomplishment. - Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he disagrees. - Interpersonal Savvy: Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. - Problem Solving: Can identify problems and develop practical solutions. Able to understand internal constraints and avoid a ‘take it or leave it’ approach to problem-solving. WHY Cox Fleet? - Safety Boots & Safety Glasses reimbursement - Uniforms provided with laundry service where available - Technical training provided to advance your career - Dedicated career path – ‘Over 50% of our front-line managers are promoted from within’. BENEFITS - Health, dental, vision insurance starts DAY ONE of employment. - 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. - Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. - Tuition Assistance/Reimbursement - Adoption/Surrogacy assistance - Pet Insurance - Multiple ERG, diversity groups, and company paid volunteer hours. - Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman’s Upfitting division has a great opportunity for a Field Service Technician to join our team in Des Moines, IA/ Kansas City, KS or Trenton, MO! Shift: Monday to Friday. No weekends! Location: Remote Must live in one of these areas: Des Moines, IA/ Kansas City, KS or Trenton, MO Compensation: starting at $25 - $30 hourly (depending on experience) Eligible for benefits within 30 days of employment! As a Field Service Technician, you’ll provide on-site service and repair to truck mounted equipment on railroad service vehicles. Equipment includes cranes, hydraulics, rail conversion equipment, winches, aftermarket electrical components, and other various truck mounted equipment. What will you do? - Cover an assigned geographical service area utilizing a company vehicle - Communicate with customers to understand and diagnose problems - Make necessary repairs and modifications to truck mounted equipment - Accurately estimate time and material required for repairs - Problem solving under little or no supervision - Inform and communicate suggestions and errors for continuous improvement of trucks What are we looking for? - Minimum of 3 years previous hands-on mechanical experience - Operating within the 100-air mile radius - Possess automotive troubleshooting skills - Preferred knowledge of hydraulics, electrical, and/or pneumatics - Must have positive attitude and strong work ethic - Must possess reading skills to utilize service manuals of equipment - Welding and cutting torch experience preferred - Valid driver’s license and a clean driving record - Must be able to pass a background check/ Drug test and DOT physical #LI-AA1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. 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If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job! As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. 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Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.



