Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.
Remote Patient Access Surgical Scheduler I
Location
United States
Posted
58 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Remote Patient Access Surgical Scheduler I
Forefront Dermatology
Overview About Forefront When we say our mission is to be the dermatology practice of choice, treating all skin conditions, in every community we serve, we mean everyone at Forefront works to bring care to those who need it. Because dermatology, we now know, has a dramatic impact on the quality and longevity of human life. You’ll Enjoy The Patient Access Surgical Scheduler is responsible for successful scheduling and both internal and external customer experience for all supported Forefront Dermatology clinics. This position will actively manage schedules to ensure maximum productivity and accuracy. Patient Access Surgical Scheduler I will be responsible for turnaround times for tasks related to patient access patient and clinician needs. This position may be assigned ownership of special projects which may include but not limited to team assignments, front line staff communication/support and other related duties as assigned. Work Schedule: Monday - Friday 10:00AM - 6:30PM Central Time Training Schedule: (first 6 weeks) Monday - Friday 8:00AM - 4:30PM Central Time Start Date: May 11th Here are just a few things we offer: - Access to health, dental, and vision insurance - Health Savings Account - Eligible for competitive PTO and Holiday pay - Company paid life insurance and long-term disability (full-time only) - Access to voluntary short term disability insurance (full-time only) - Access to supplemental life insurance - Additional insurance offerings to meet your needs - 401K with employer match - Employee discount programs - And much more! Responsibilities Overall Functions: - Schedule and coordinate patient appointments following company protocols, procedures and provider schedule templates when applicable. - Follow Quality procedures including schedule accuracy, documentation and quality assurance program guides. - Meet department KPI metrics (including but not limited to quality, average handle time, unavailable time, abandonment percentages, scheduled appointments and turnaround times) - Collaboration with Patient Access Leadership for professional development and skillsets. - Ensure high levels of customer service are provided by patient access staff to patients and co-workers. - Work on special projects and perform other related duties as needed. Surgical Scheduling: - Maintain accurate and professional documentation with patient medical records. - Become knowledgeable about Dermatology and diagnosis, wound care, disease, procedures, and prescriptions. - Accurately schedule following clinician preferences for a variety of procedures including but not limited to: MOHS, outside closure, excisions, ED&C, follow-ups, and/or recalls. Qualifications Education - High school diploma, GED/HSED, or equivalent. - Successful completion and ongoing professional development annually - Minimum post high-school education in medical support field: Certified Medical Assistant, Licenses Practical Nurse or Registered Nurse - Experience with dermatology and cosmetic definitions/ procedure preferred - Derm tech completion required within 30 days of employment Knowledge, Skills and Abilities - 2+ years of recent medical office experience in a similar capacity is preferred. - Must be a Certified Medical Assistant, Licenses Practical Nurse or Registered Nurse - Previous customer service experience is required. - Proficient in basic computer functions and ability to learn new software effectively. - Ability to act with sense of urgency - Previous electronic medical record experience is preferred. - Must possess excellent customer service, communication and organizational skills. - Demonstrate problem solving skills - Ability to operate standard office equipment. - Ability to type a minimum of 40 wpm is preferred. - Must possess attention to detail. - Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. - Ability to respond positively to constructive criticism and direction from supervisors. - Must demonstrate professional appearance and manner at all times. - Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others. - Ability to maintain confidentiality of information. Physical Demands - Ability to communicate in an active multi-office environment. - Ability to efficiently operate all job-related office programs. - Ability to communicate via telephone, email, and other electronic solutions. - Ability to sit for large portions of a workday. For this position, the base pay range is $19.75 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training. #INDANH Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.
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About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Summary We are seeking a qualified Respiratory Therapist Team Lead (RRT / CRT / RN) to join the Rotech team. This position is responsible for providing clinical patient services and support within the location and training, and oversight of clinical staff and activities within their defined area. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Leadership & Administrative Duties - Complete on-call schedule - Available for on-call assignments as backup if needed - Prioritize and manage daily and monthly tasks - Conduct employee evaluations (90-day and annual) - Work closely with supervisor/manager to assist in employee coaching. - Perform additional duties as required by state licensure laws or assigned by the CCT Manager Staff Development & Training - Ensure all training materials are accurate and up to date - Conduct orientation, competency testing, and ongoing training of clinical staff at the direction of the CCT Manager - Support orientation and training of personnel as directed by the CCT Manager - Ensure all clinician competency testing is completed in a timely manner - Ensure all staff are currently licensed in the states they practice Recruitment & Staffing - Assist the manager with recruiting clinicians to fill open positions Clinical Support & Patient Care - Serve as a clinical resource for Murray operations staff - Provide remote patient care and support via phone as needed - Conduct patient assessments - Provide patient education as appropriate Documentation & Compliance - Maintain documentation of all services provided and work performed in accordance with company policies and procedures - Conduct routine audits to ensure compliance with company policies, regulatory requirements, and documentation standards Scheduling & Time Management - Track time and maintain/update PTO, FHL, and Flex calendars Qualifications Employment is contingent on - Background check (company-wide). 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Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. - Drug screen (when applicable for the position) - Compliance with healthcare facility credentialing process (when applicable for the position) - Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience - High school diploma or GED equivalent, required - Credentials as a respiratory therapist, Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) is preferred but other medical credentials may be acceptable (e.g., RN, LPN, LPV) depending upon state licensure laws - Must be licensed in primary state of home office as required by state law and provide a copy of license to the location - May be required to obtain license in neighboring states as required by service area of location Preferred Education and/or Experience - Completion of an accredited program/degree in respiratory care preferred - Nursing or other paramedical training may be acceptable depending upon state licensure laws - Home respiratory care experience is preferred - Degree in respiratory therapy or related science is preferred - One year of related work experience, preferred Skills and Competencies - Accurately perform simple mathematical calculations - Effectively communicate in English; both oral and written - Interpret a variety of communications (verbal, non-verbal, written, listening and visual) - Maintain confidentiality, discretion and caution when handling sensitive information - Multi-task along with attention to detail - Self-motivation, organized, time-management and deductive problem solving skills - Work independently and as part of a team Machines, Equipment and Technical Abilities - Email transmission and communication - Internet navigation and research - Microsoft applications; Outlook, Word and Excel - Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands - Lift and carry office equipment at times - Requires close vision to small print on computer and/or tablet and paperwork - Requires contact with patients and equipment with potential exposure to contagious pathogens - Requires occasional lifting and transporting of patient equipment - Requires sitting, walking, standing, talking and listening - Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy - Medical Evaluation and Fit Testing Compliance in a timely manner - Annual Recertification - Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Rotech Information Benefits - Generous paid time off and paid holidays - Overtime pay for non-exempt positions (as applicable) - Commission for Account Executives - Bonus and incentive opportunities - Fixed and variable car reimbursement for Area Managers and Account Executives - Car, mileage, and telephone reimbursement (as applicable) - Employee discount and recognition programs - Employee Assistance Program (EAP) - 401(k), HSA, and FSA/Dependent Care FSA - Medical, prescription, dental, and vision coverage - Life insurance, disability, accidental death, identity protection, and legal services - Meru Health mental health and Mercer SmartConnect Medicare programs - Livongo Diabetes and High Blood Pressure programs - Healthcare Bluebook and RX Savings Solutions programs - Hepatitis B (HEPB) and TB vaccinations Make the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
RN Care Coordinator / Telehealth Nursing
Emory HealthcareEmory Healthcare is the largest healthcare system in the state of Georgia and the only academic healthcare provider in greater metropolitan Atlanta, Georgia. Th
Role Description Be inspired. Be rewarded. Belong. At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. Telehealth Nursing RNs triage, prioritize patient needs, collaborate with patients to develop care plans, direct them to the appropriate level of care, and provide referrals to Emory services and other resources to ensure a comprehensive care experience. Proactive patient outreach and care coordination for a panel of patients to achieve optimal outcomes and wellness, while decreasing preventable ED, inpatient and readmission visits. Functions as a clinical liaison, facilitator, advocate and collaborator in a multidisciplinary care team across the continuum of care to provide complex disease management interventions to high risk and post discharged patients identified. - Patient Assessment and Goal Setting: - Utilizing assessment skills and risk assessment tools to collect subjective and objective information pertaining to the health status of the patient and identify barriers that will require a team-based approach. - Utilize a team-based, holistic, patient-centered, evidence-based approach to identify patient-centered goals and develop outcomes to improve the health status of Emory Healthcare patients and improve patient satisfaction. - Performs patient re-assessments to determine current health status and progress toward healthcare goals and care plan completion. - Care Coordination and Outreach: - Conducts targeted outreach to identified patient panels to ensure timely and efficient care delivery across the continuum of care. - Improve communication and collaboration between patient and families, healthcare teams and community-based organizations. - Serve as a primary point of contact for identified high risk and post-discharged patients and facilitate access to services. - Partners with other care coordination teams across the Emory Healthcare system and community organizations. - Education and Self-Management Support: - Enhance health literacy by using teach back and other various forms of learning validation. - Provide self-management support with the use of information technologies to communicate health promotion and disease prevention information. - Evaluation and Quality Improvement: - Conduct systematic, ongoing, and criterion-based evaluation of outcomes in care coordination plans of care. - Updates patient care plan, as appropriate. - Ensure care gaps are closed around specialty/chronic diseases. - Assimilate and document the results of the evaluative processes. - Monitor key measures of performance, quality improvement and care transformation in the assigned clinical area. - Integrate data analysis and performance improvement initiatives into practice with the aim of improving care coordination among multiple entities. - Apply critical-thinking skills and the use of clinical judgement when implementing population health interventions or planning effective care for groups or individual patients and their families. - Professional Development and Other Duties: - Participates in professional organizations and attend continuing education activities to maintain knowledge of current trends and practices as it relates to care coordination and population health. - Additional Responsibilities for working in Post-Acute Areas: - Ensure completeness of record/orders from discharging acute facility. - Facilitate seamless transitions across inpatient, SNF, IRF, HHA, and home. - Establish and maintain a high-quality relationship with the Medicare Nurse/Team. - Monitor therapy progress and discharge readiness. - Maintain strong relationships with network leaders to escalate post care outcomes. 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• Lead local study teams at country level to deliver clinical studies according to agreed resources, budget and timelines • Ensure that sites are identified, site qualifications performed, set up, initiated, monitored, closed and documentation archived • Coordinate the site selection process, including performing initial Site Quality Risk Assessment • Ensure timely submission of application/documents to EC/IRB at start up and for the duration of the study • Oversee, manage and coordinate monitoring activities from site activation through to study closure


