• Identify and source relevant RFP opportunities from multiple channels and assess their alignment with company strategy • Lead the preparation and submission of high-quality, compliant, and competitive proposals in collaboration with internal teams • Customize proposals to address client needs, industry context, and specific evaluation criteria • Conduct structured follow-ups with clients and coordinate demo scheduling and engagement activities • Maintain RFP documentation, improve proposal templates, and contribute to continuous process enhancements

• Conduct proactive outbound prospecting of companies • Identify and approach decision-makers in HR, marketing, and corporate events • Qualify leads and understand client needs • Conduct closing meetings • Log interactions in the CRM • Support the generation of opportunities for corporate events, lectures, and stand-up presentations • Maintain follow-ups with prospective clients • Conduct performance review meetings with the Manager

• Manage a defined portfolio of transactional and inside-managed accounts to drive retention, revenue growth, and increased product adoption • Conduct frequent customer touchpoints through calls, emails, and virtual meetings to understand needs, uncover opportunities, and strengthen relationships • Serve as the primary point of contact for order questions, product inquiries, pricing updates, and service coordination • Maintain regular communication cadence to ensure proactive issue resolution and ongoing satisfaction • Develop and execute account plans to grow sales and profitability within assigned inside-sales territory • Identify cross-sell and upsell opportunities across yeast, sourdough, ingredients, and specialty solutions • Manage a high-volume pipeline of leads and opportunities to support sustained growth • Qualify inbound leads and convert them to active opportunities, coordinating with field sales as needed • Provide accurate product information, application details, and basic troubleshooting in collaboration with technical and innovative teams • Support the introduction of new products, programs, and promotions to accelerate adoption • Coordinate customer samples, documentation, and follow-up with internal teams to ensure timely delivery • Partner closely with field sales managers to ensure seamless handoff between inside managed and strategic accounts • Work with customer service, logistics, technical teams, and marketing to deliver consistent and customer-centric experience • Contribute insights related to customer trends, competitive activity, and product performance • Stay informed on baking industry trends, customer dynamics, and competitor developments relevant to transactional accounts • Monitor purchase patterns, gaps in ordering, and buying behavior to trigger proactive outreach • Leverage CRM tools (e.g., Salesforce) to maintain accurate account information, activities, and forecasting • Represent Lesaffre with a responsive, solution-oriented, partnership mindset • Take ownership of customer satisfaction and work cross-functionally to drive timely resolution of issues • Demonstrate resilience, urgency, and accountability in a fast-paced, high-contact environment

• Actively market Nomi Pay services to healthcare providers via phone, email, and other digital channels. • Engage with physicians, hospitals, and healthcare organizations to promote Nomi Pay’s benefits. • Work closely with Nomi Pay Leadership to solicit business, execute member agreements, and maintain exceptional customer service. • Proactively follow up on both new and existing leads to drive provider enrollment. • Develop a strong understanding of Nomi Pay products and clearly communicate their value to potential users. • Ensure compliance with privacy policies and company standards. • Perform additional tasks as needed to support business objectives.