Technology is our how. And people are our why.
Sr. Synon Developer
Location
United States
Posted
106 days ago
Salary
0
Seniority
Senior
Job Description
Sr. Synon Developer
Endava
Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description WE’RE HIRING: SYNON / COOL 2E DEVELOPER (FTE OR CONTRACTORS) This role is a chance to work on mission-critical pharmacy claims systems while blending deep legacy expertise with modern development practices and AI-assisted tools. You won’t be “phasing out” your skillset—you’ll be evolving it. Role Overview As a Developer, you will: - Work on RxCLAIM / Claim Adjudication enhancements, focusing on claim processing logic and system integrations. - Develop and enhance applications interacting with downstream healthcare systems. - Maintain and improve existing systems while building new solutions. - Analyze, troubleshoot, and resolve complex production issues. - Document system flows and business logic. Key Responsibilities: - Development and maintenance of applications using Synon/Cool2E on IBM i / AS400 platforms. - Design, develop, and optimize COBOL-based programs and batch processes. - Provide technical leadership and guidance to junior developers and team members. - Work closely with business stakeholders to translate PBM/healthcare requirements into scalable solutions. - Support and enhance systems related to claims processing, eligibility, benefits, and pharmacy operations. - Troubleshoot and resolve complex production issues, ensuring system stability and performance. - Drive code reviews, best practices, and development standards. - Collaborate on integration efforts and support data exchange with external systems (EDI, APIs, etc.). - Participate in or lead modernization and legacy transformation initiatives. - Ensure compliance with healthcare regulations (e.g., HIPAA). Qualifications Required: - 7+ years of experience with Synon development. - Strong hands-on experience with COBOL programming in enterprise environments. - Extensive experience with IBM i (AS400) environments. - Experience troubleshooting batch processing and high-volume transaction systems. - Ability to lead technical efforts and mentor team members. Additional Information Additional Employee Requirements - Participation in both internal meetings and external meetings via video calls, as necessary. - Ability to go into corporate or client offices to work onsite, as necessary. - Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. - Ability to bend, kneel, crouch, and reach overhead, as necessary. - Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. - Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. - For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. - For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) - Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options - Flexible Spending Accounts (Medical, Transit, and Dependent Care) - Employer Paid Life Insurance and AD&D Coverages - Health Savings account paired with our low-cost High Deductible Medical Plan - 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
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