Title: Patient Experience Representative I- Urology Call Center Location: Boston United States Job Description: Status Full-Time Standard Hours per Week 40 Job Category Administration Regular, Temporary, Per Diem Regular Pay Range $19.06-$27.64 Hourly Office/Site Location Boston Remote Eligibility Part Remote/Hybrid Job Posting Description At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position summary You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities - Patient Encounter Management: - Providing positive and effective customer service that supports unit operations - Collaborating with referring providers and practices - Obtaining required authorizations to compile patient and staff schedules - Scheduling patients and supporting patients encounter - Administrative: - Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services - Providing routine clerical support as needed Minimum qualifications Education: - A high school level of education, bachelor’s degree preferred Experience: - Prior customer service or administrative experience preferred - The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations - The ability to work with diverse internal and external constituencies Schedule: M-F, 830am-5pm, primarily remote after 90 days This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.

Unternehmensbeschreibung Die Ranger Gruppe ist einer der führenden Outsourcing-Dienstleister für B2C und B2B Sales & Services in Europa mit einer klaren Mission: Seit über 30 Jahren prägen wir den Door-to-Door-Vertrieb – mit Leidenschaft und nachhaltigem Erfolg. Als Teil der Ströer Gruppe verbinden wir den Rückhalt eines Konzerns mit der Kultur eines Startups. Bei uns steht eines im Mittelpunkt: Unsere Mitarbeitenden. Als treibende Kraft hinter unserem Erfolg sorgen die Headoffice-Teams dafür, dass unser Vertrieb reibungslos, professionell und auf höchstem Niveau agieren kann. Wir möchten, dass Du mit uns zu Deiner besten Version werden kannst. Daher setzen wir auf eine offene Unternehmenskultur mit flachen Hierarchien und echtem Teamgeist. Unsere Duz-Kultur, individuelle Karrieremöglichkeiten und flexible Arbeitsmodelle schaffen ein Umfeld, in dem Du Dich entfalten und wachsen kannst. Stellenbeschreibung Deine Mission - Du unterstützt Kund:innen telefonisch bei ihren Anliegen – Schritt für Schritt nach klaren Vorgaben. - Du beantwortest Anfragen zu Produkten, Tarifen und Prozessen gewissenhaft und freundlich. - Du übernimmst die Nachbearbeitung und sorgst dafür, dass alles sauber dokumentiert wird. - Du bleibst zu jeder Zeit lösungsorientiert und begeisterst auch unsichere Kunden. Qualifikationen Dein Profil - Du trittst selbstsicher am Telefon auf und hast Freude am Austausch mit Kund:innen. - Die deutsche Sprache beherrscht Du sicher. - Keine Vorerfahrung notwendig – perfekt für Quereinsteiger und Berufseinsteiger. - Eine hohe Motivation und eine zuverlässige, strukturierte Arbeitsweise zeichnen Dich aus. - Du hast Lust auf Teamspirit und freust Dich, in einem familiären Umfeld zu arbeiten. - Du hast 20 – 40 h/ Woche Zeit. Zusätzliche Informationen Wir bieten dir - Schnelle Bewerbung – Dein Lebenslauf reicht - Unbefristeter Arbeitsvertrag - Flexible Arbeitszeiten zwischen 10 und 20 Uhr (Mo–Sa) - Freie Einteilung Deiner Wochenstunden (20–40 h) - Betriebliche Altersvorsorge - Möglichkeit zum Homeoffice - Deutschlandticket inklusive - Schnelle, persönliche Einarbeitung - Familiäres Team, kein Zeitarbeitsmodell - Erfolgsbeteiligung, Weiterbildung & Mentoring - Zugang zu Ströer Corporate Benefits - Kostenlose Getränke, Essenszuschuss, Firmenevents - Kostenloser Parkplatz Wir freuen uns auf Dich! Dein Recruiting Team - Fachbereich: Vertrieb - Direktvertrieb

Manage a high volume of patient calls, schedule appointments using centralized systems, inform patients of visit preparations, and coordinate data for efficient service delivery while ensuring accurate communication with providers and staff.

Title: Sr Analyst, Center of Excellence Planning Location: Marysville Corporate Office (0202) Job Description: Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers, as well as, contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization, there is a platform for your voice to be heard and the ability to influence change. Family, community, and hardworking values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. We are looking for a Senior Analyst, Center of Excellence Planning to join the Scotts Miracle-Gro Supply Chain Transformation team. A COE Planning Sr. Analyst provides functional and technical support for our Planning Technology Platform, Kinaxis. Our Kinaxis implementation supports demand, supply, deployment, and inventory planning operations across multiple business units within Scotts Miracle-Gro. We are seeking a dynamic and results-driven professional with extensive experience in planning operations with strong project management skills. Must be proficient in leveraging business insight to drive engagement, collaborate effectively, and deliver tangible results. Must be skilled in developing talent, managing ambiguity, and adapting to diverse situations. Adept at communicating effectively, directing work, and fostering collaboration across teams. PLEASE NOTE: This position requires approximately 25% travel within the United States and Canada. What you’ll do in this role: SUPPORT: -Provide day-to-day support for Kinaxis Maestro, including troubleshooting user issues, resolving data discrepancies, and performing system health checks. -Execute system governance practices and authorizations for different users groups -Develop and maintain Kinaxis scenarios, configurations, and master data. COLLABORATE: -Collaborate with supply chain leadership, planning teams, manufacturing operations, procurement, and distribution/logistics teams to drive a planning solution that manages our E2E supply chain operation. -Have a passion for exploring the latest functionality offerings in the Kinaxis platform environment to lead or participate in supply chain process improvement projects, leveraging Kinaxis capabilities to drive efficiencies. -Utilize clear and concise communication to both technical and non-technical audiences. -Centralize system documentation and training to support standardized processes and operations amongst all the groups within Kinaxis. -Conduct end user training on Kinaxis Maestro functionality and best practices. SUSTAIN: -Promote sustainability by consistently delivering long-lasting outcomes. -Support structured system customer leadership updates to continuously keep our leadership teams updated on system usage, performance, adaption, and continuous improvement opportunities. -Enhance end-user support materials and documentation for smoother operations. -Work with the business teams and IT resources to support routine Kinaxis upgrades through configuration and testing. What you’ll need to be successful: -Bachelor’s degree in Engineering, Business Management, Supply Chain management, or equivalent experience -5+ years of supply, inventory, or demand planning experience in a high performance environment -Recognized technical abilities and practical experience with strong capabilities in the following areas: Change management ,SAP ECC, Kinaxis -Prior experience with Kinaxis preferred. -Exceptional ability to build and maintain relationships across a network of sites and corporate support functions -Excellent analytical, interpersonal, communications, organization, resource management, and technology utilization skills -Proven ability to handle changing priorities while maintaining a sense of urgency -Strong business acumen, with a solid record of leading change and delivering results The starting budgeted pay range for this role will generally fall between $99,700.00 - $117,300.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… - Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more - We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. - We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. - Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. - Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.