Manage a high volume of patient calls, schedule appointments using centralized systems, inform patients of visit preparations, and coordinate data for efficient service delivery while ensuring accurate communication with providers and staff.

Title: Sr Analyst, Center of Excellence Planning Location: Marysville Corporate Office (0202) Job Description: Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers, as well as, contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization, there is a platform for your voice to be heard and the ability to influence change. Family, community, and hardworking values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. We are looking for a Senior Analyst, Center of Excellence Planning to join the Scotts Miracle-Gro Supply Chain Transformation team. A COE Planning Sr. Analyst provides functional and technical support for our Planning Technology Platform, Kinaxis. Our Kinaxis implementation supports demand, supply, deployment, and inventory planning operations across multiple business units within Scotts Miracle-Gro. We are seeking a dynamic and results-driven professional with extensive experience in planning operations with strong project management skills. Must be proficient in leveraging business insight to drive engagement, collaborate effectively, and deliver tangible results. Must be skilled in developing talent, managing ambiguity, and adapting to diverse situations. Adept at communicating effectively, directing work, and fostering collaboration across teams. PLEASE NOTE: This position requires approximately 25% travel within the United States and Canada. What you’ll do in this role: SUPPORT: -Provide day-to-day support for Kinaxis Maestro, including troubleshooting user issues, resolving data discrepancies, and performing system health checks. -Execute system governance practices and authorizations for different users groups -Develop and maintain Kinaxis scenarios, configurations, and master data. COLLABORATE: -Collaborate with supply chain leadership, planning teams, manufacturing operations, procurement, and distribution/logistics teams to drive a planning solution that manages our E2E supply chain operation. -Have a passion for exploring the latest functionality offerings in the Kinaxis platform environment to lead or participate in supply chain process improvement projects, leveraging Kinaxis capabilities to drive efficiencies. -Utilize clear and concise communication to both technical and non-technical audiences. -Centralize system documentation and training to support standardized processes and operations amongst all the groups within Kinaxis. -Conduct end user training on Kinaxis Maestro functionality and best practices. SUSTAIN: -Promote sustainability by consistently delivering long-lasting outcomes. -Support structured system customer leadership updates to continuously keep our leadership teams updated on system usage, performance, adaption, and continuous improvement opportunities. -Enhance end-user support materials and documentation for smoother operations. -Work with the business teams and IT resources to support routine Kinaxis upgrades through configuration and testing. What you’ll need to be successful: -Bachelor’s degree in Engineering, Business Management, Supply Chain management, or equivalent experience -5+ years of supply, inventory, or demand planning experience in a high performance environment -Recognized technical abilities and practical experience with strong capabilities in the following areas: Change management ,SAP ECC, Kinaxis -Prior experience with Kinaxis preferred. -Exceptional ability to build and maintain relationships across a network of sites and corporate support functions -Excellent analytical, interpersonal, communications, organization, resource management, and technology utilization skills -Proven ability to handle changing priorities while maintaining a sense of urgency -Strong business acumen, with a solid record of leading change and delivering results The starting budgeted pay range for this role will generally fall between $99,700.00 - $117,300.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… - Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more - We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. - We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. - Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. - Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

• Asesor Call Center para ventas • Cierre de ventas

• Asesorar y vender servicios de portabilidad a clientes. • Manejar consultas y resolver problemas de los clientes de manera efectiva. • Cumplir con los objetivos de ventas establecidos. • Documentar interacciones con los clientes y mantener registros precisos. • Colaborar con otros miembros del equipo para mejorar el servicio al cliente.