Who We Are We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. This job requires up to 50% travel throughout the US. Candidates should live within an hour to a major airport. While we are a remote-first company, we are currently only able to hire candidates located in the following U.S. states: CA, CO, FL, GA, IL, OK, OR, PA, RI, TX, UT, and WA. We hope to expand to additional states in the future. Who We're Looking For We are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process. Responsibilities Project Management & Coordination - Serve as the main liaison between Adoreal and the clinic during onboarding. - Facilitate data migration from the clinic’s existing systems in collaboration with technical teams. - Organize and structure clinic data to align with Adoreal’s analytics framework and standards. Software Setup and Data Migration - Support the implementation and configuration of Adoreal’s EMR and CRM systems. - Manage project timelines and track key milestones, deliverables, and dependencies. - Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders. - Identify potential risks, communicate status updates, and resolve issues efficiently. Training & Support - Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems. - Develop and deliver onboarding documentation, training guides, and resource materials. - Monitor post-go-live adoption and address ongoing support needs. Candidate Profile Experience & Background - Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination. - Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting. - Demonstrated success in managing multiple onboarding or implementation projects. Skills & Competencies - Strong project coordination and organizational skills. - Technical fluency with EMR/CRM systems, data migration, and digital workflow tools. - Ability to clearly communicate and guide clinic stakeholders through new system adoption. - Collaborative, adaptable, and solutions-focused approach.

Job DetailsAbout Railbookers: At Railbookers, we believe that the journey is just as fulfilling as the destination. Life onboard is full of opportunities, new experiences, and rewarding relationships. We’re a team of diverse, talented people from around the world. As we continue to expand internationally, we strive to ensure that our culture remains alive and well -that we remain aligned and engaged. Global movements don’t spring from one individual. It takes an entire team to make an impact and do something BIG. At Railbookers, we encourage every employee to identify areas of opportunity within the organization. Every single person at Railbookers has a passion for travel, which explains why we’re so avid about encouraging our customers to get out and discover the world for themselves. Most importantly, we embolden you to be yourself and enjoy the work you do on a daily basis. We like having a great time at work, not just outside of it. Job Purpose: Railbookers Group, the world’s leading independent rail vacation provider, is driving a company-wide AI transformation. The AI Implementation Associate will primarily focus on driving AI adoption, defining best practices, and integrating AI into business operations. You will be responsible for ensuring every department and role within the organization leverages AI to become more productive, strategic, and customer focused. This role bridges strategy and execution, deploying AI solutions that streamline operations, elevate decision-making, and place the customer experience at the center of every initiative. Key Responsibilities: AI Strategy Execution - Drive the rollout of Railbookers’ AI roadmap across all functions (Sales, Marketing, Operations, Rail, Finance, HR, QC, Customer Service), ensuring measurable improvements in productivity and customer satisfaction. AI Agent Development - Lead the creation, training, and continuous improvement of department-specific AI agents to support quoting, booking, quality control, marketing content, HR workflows, and financial analysis. Operational Integration - Embed AI tools into day-to-day workflows to simplify processes, reduce errors, and free up staff for higher-value, customer-centric activities. Data Integration - Partner with Data Engineering to leverage Railbookers’ Data Lake and Knowledge Graph, ensuring AI systems are powered by accurate, centralized, and high-quality data. Human x AI Collaboration - Establish frameworks, training, and change-management initiatives so staff across all departments can confidently and effectively collaborate with AI tools. Performance Measurement - Define, monitor, and report on KPIs that demonstrate clear business impact, including efficiency gains, higher conversion rates, reduced turnaround times, and enhanced customer outcomes. AI Governance & Compliance - Maintain standards for ethical AI use, compliance with data privacy laws, and adherence to corporate governance policies. Innovation & Continuous Improvement - Proactively identify new AI use cases, pilot emerging technologies, and scale successful solutions across the company. Cross-Functional Leadership - Collaborate with department leaders to prioritize AI opportunities, drive adoption, and ensure solutions align with both strategic goals and frontline needs. Vendor & Partner Management - Manage relationships with external AI partners, vendors, and consultants to accelerate innovation and maintain competitive advantage. Qualifications Bachelor’s degree in Business, Computer Science, Data/Business Analytics, or equivalent practical experience. 3+ years of experience leading digital transformation, automation, or AI-driven initiatives, with at least 2 years in a leadership or management role. Proven success introducing and scaling AI tools (e.g., LLMs, copilots, workflow automation, customer service/chatbots, knowledge assistants) across multiple business functions. Strong understanding of how AI integrates with enterprise systems, workflows, and data platforms, rather than deep model development. Demonstrated ability to drive change management and adoption programs, ensuring staff at all levels feel confident using AI tools. Excellent communication and facilitation skills, able to simplify technical concepts into clear business value for leadership and frontline staff. Experience creating AI best practices, governance frameworks, and training programs for business users. Strong project management and prioritization skills; able to balance multiple initiatives and deliver measurable business outcomes. Familiarity with AI ethics, compliance, and data privacy considerations in enterprise settings. Preferred Experience: Background in retail, travel, hospitality, or e-commerce industries. Track record of delivering AI solutions that generate measurable ROI. Experience with customer-facing AI applications such as conversational AI, personalization engines, or recommendation systems. Measures of Success: Adoption and active use of AI agents across all departments. Reduction in manual errors, delays, and QC turnaround times. Higher quote-to-booking conversion rates driven by AI-enabled efficiencies. Increased employee productivity and satisfaction with AI support tools. Demonstrable cost savings, revenue uplift, or margin improvement from AI initiatives. Reinforcement of Railbookers’ position as the global leader in AI-powered rail vacation booking. What we Offer: Work from Home Generous PTO Package Bonus and Incentive Plans Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna) Employee Assistance Program Short-term/Long Term disability Plan Employer sponsored Life Insurance Employer-Matched 401(k) Familiarization Trips (Get paid to experience our vacations!) Employee and Family/Friend Travel Discounts Corporate Discounts through Working Advantage Employee Referral Bonus Cross-Departmental and Advanced Training Opportunities Anniversary, Birthday, and Recognition Perks Years of Service Awards Annual Reimbursements for Home Office (office expenses, phone, internet)

Title: Amendment Implementation Specialist Location: Remote Mexico Full time Remote Summarized Purpose: Completes amendment activities within assigned projects and ensures amendment deliverables meet customer expectations, as well as contracted milestones by providing accurate projections, report updates, and ongoing risk assessments. Essential Functions: - Supports the amendment implementation strategy at country and site levels, within a region or globally - Supports understanding of amendment scope, classification and timelines - Supports requests of country resources in Clarity - Collaborates with project teams on amendment planning - Discusses financial coverage for an amendment with the Project Lead - Tracks amendment related actions and facilitates updates within applicable system(s) - Schedules and conducts progress check calls with project teams - Updates Principal Investigator Amendment Notification and Amendment Implementation Letters - Liaises with the Regulatory Affairs Leads and project teams to assess amendment’ submission requirements and country submission timelines - Prepares and distributes the Amendment Progress Report and other applicable study reports to project teams to act on compliance gaps as applicable, directly in systems, providing a deadline for feedback - Updates forecasting and actuals for amendment related units according to Clarity monthly deadlines - Informs project team members when amendment activities have been completed - Supports risk identification and contingency planning pertaining to amendments - Introduces roles and responsibilities to project team - Requests access to study related systems Education & Experience: - Bachelor's degree or equivalent and relevant formal academic/vocational qualification - Previous experience that provides the knowledge, skills, and abilities to perform the job Knowledge, Skills and Abilities - Audit/inspection process awareness of relevant rules and guidance documents - Expert knowledge of an application, system or process​ - Good organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively - Ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency - Analytical skills, ability to comprehend and analyze data, tables, etc. - Strong customer focus - Flexibility to reprioritize workload to meet changing project timelines - Knowledge of ICH GCP, strong comprehension of applicable SOPs, good understanding of a clinical trial life cycle - Advanced English (verbal & written) - Good computer skills, proficient in MS Office (Word, Excel, Power Point) and ability to obtain knowledge and master all clinical trial database systems - Strong collaboration and communication skills - Ability to work in a team or independently as required - Good negotiation skills - Able to work well and efficiently with cross-functional teams - Consistently demonstrates knowledge of the key principles of cross functional project management - Ability to identify and remedy risks related to contractual deliverables and provides appropriate solutions - Demonstrates sound understanding of cross-cultural awareness and is able to adapt appropriately - Comprehensive understanding and appreciation of clinical research/development, including medical and therapeutic areas, phases and medical terminology - Demonstrates ability to lead, liaise and coordinate cross-functional project teams - Comprehensive knowledge/understanding of clinical development guidelines and directives

Hi, we’re AMBOSS and we’re searching for a HubSpot Specialist to be a core driver of our CRM excellence. About AMBOSS AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2011 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, and Cagliari. Want to learn more about our culture? Watch our video to explore what makes us unique. Why can this position be exciting for you? You will be the technical heartbeat of our portal turning strategic goals into functional workflows, clean data, and seamless user experiences for our global teams. This is a high-impact role for a technical power-user. You won’t just be fulfilling tickets; you’ll be a proactive problem-solver, supporting optimization plans and ensuring that our 200+ users in Sales, Marketing, and Accounting have a platform that truly empowers them. If you thrive at the intersection of technical execution and cross-functional collaboration, this is the place for you. You will: - Support Portal Governance: Act as an administrator for HubSpot, managing day-to-day configuration, user permissions, and system health. - Execute the Roadmap: Partner with the team to turn business requirements into reality, building complex workflows, custom properties, and automated sequences. - Manage Independent Projects: Own the end-to-end delivery of HubSpot-related projects from initial scoping and stakeholder alignment to technical implementation and post-launch troubleshooting. - Streamline Operations: Architect and execute data-driven portal audits; partner with Hubspot team to implement high-impact optimizations that streamline workflows and bridge strategic deficits. - Enable the Team: Act as a go-to resource for HubSpot users across the globe, delivering training and creating documentation to ensure high-quality platform adoption. - Bridge the Departments: Collaborate with Sales, Marketing, and Accounting to identify new use cases and ensure HubSpot supports their specific KPIs and goals. - Master the Data Flow: Manage system architecture and data integrity through proactive clean-ups, de-duplication, and monitoring of automated data flows. - Drive Transparency: Define and maintain reporting processes for every major change, ensuring stakeholders always see the impact of new implementations. - Stay Ahead of the Curve: Deep-dive into HubSpot’s constant stream of updates, testing new features and advocating for their adoption where they add value to AMBOSS. You bring: - HubSpot Expertise: 5 or more years of hands-on, multi-Hub admin experience at scale, working within the paid versions of HubSpot Sales, Marketing, and/or Operations Hubs. - HubSpot Certifications: Certifications in Marketing Hub, Sales Hub, or Operations Hub are a nice to have and will strengthen your application - Cross-Tool Proficiency: Skilled in using Miro for process mapping and Notion for project management and documentation; you are naturally "tool-agnostic" and quick to learn new software. - Autonomy: You have the technical confidence to look at a request, see the "bigger picture," and suggest a more efficient architectural path forward. - Project Ownership: Proven ability to manage technical projects independently, including setting timelines, managing stakeholder expectations, and delivering results with minimal supervision. - Consultative Mindset: Comfort in a "front-facing" role – whether you’re troubleshooting for a colleague or presenting a new feature to a global team. - Fluent in English: Strong written and spoken communication skills to support our international team. You enjoy: - A Structured Approach: You have exceptional organizational skills with a commitment to documenting processes so they are transparent and scalable for all stakeholders. - Analytical Eye: A genuine enjoyment for data accuracy and the "nuts and bolts" of how CRM systems integrate with broader business goals. - Collaborative Spirit: You thrive supporting cross-functional teams to achieve their goals through smarter tooling. If you are located outside of Europe, we are happy to support you with your visa and relocation! Benefits: AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony. 🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more) 🥙Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town) 🏃 Health, Fitness & Mobility (Urban Sports Club -M plan- , Fitbit Versa 3, Deutschland Ticket…) Check out all of our employee benefits below: https://go.amboss.com/the-amboss-prescription-de We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care 🩺 Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!