Role Description Johnson & Johnson MedTech is seeking a Technical Specialist to support the West Midlands. We’re keen to make this role work sustainably and would always look to balance travel with flexibility, while offering the opportunity to gain broader exposure and make a real impact across the organisation. The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan. What to expect: - Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan. - Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System. - Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently. - Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively. - Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists. - Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition. - Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners. - Develop in-depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales. Qualifications - Proven experience as a clinical support specialist, or support as a physiologist within the medical device and/or EP field. - 3D mapping experience preferred but not crucial. - Proficient in English both verbal and written communication. - Excellent listening skills. Ability to build positive relationships quickly. - Capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all partners within the EP lab setting. - Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management. - Initiative-taking and a desire to succeed in a fast-paced role. - A collaborator and entrepreneurial analytical person. - The ability to positively influence thinking, behaviour, and gain dedication. - Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook. - Full & clean driving license. Benefits - Competitive compensation and benefits package. - Benefits that can be tailored to what is valuable to you throughout different stages of your life. - Online Digital GP. - Private healthcare. - Retail Vouchers. - Discounted & Subsidised Gym memberships. - Support for community projects as part of our global Corporate Social Responsibility programme.

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. The role: SailPoint is seeking an Advisory Solution Consultant, Technical Specialist to provide deep technical pre-sales support to our Americas Solutions Engineering team. You will be the technical expert during the evaluation phase of an opportunity. With a deep identity management background and a passion for problem-solving, you will lead prospects through successful Proof-of-Concept (POC) evaluations, architecting and building solutions that differentiate SailPoint from the competition. Responsibilities: - Manage the proof-of-concept (POC) process from end-to-end for complex opportunities. - Partner with field sales teams to discover and understand customer requirements, defining the use cases needed to support their technical and business needs. - Map and articulate these use cases back to the prospect as strategic business outcomes. - Demonstrate how the SailPoint platform will achieve their goals through tailored demonstrations and hands-on POCs. - Develop custom code and build integrations to common enterprise systems (e.g., SAP, ServiceNow, AWS, Azure) to achieve a successful evaluation outcome. - Coach and guide customers towards identity security best practices. - Create and deliver technical enablement, custom assets, and reusable solutions for the broader Solutions Engineering organization. Requirements: - 5-7+ years of professional experience as a hands-on technical resource in an enterprise software company. - 5+ years of deep experience in the Identity Management/Governance space. Previous expertise in implementing or customizing the SailPoint platform is a significant plus. - Strong, demonstrable skill in integrating with one or more of the following: SAP, ServiceNow, Oracle, AWS, Azure, Google Cloud, and major HR systems (e.g., Workday). - Strong proficiency with Java and web application development (XML, REST, SCIM). - A working knowledge of Beanshell, application servers (e.g., Tomcat), databases (SQL), LDAP, and Active Directory is highly desired. - Exceptional problem-solving skills and the ability to manage complex technical projects. - Excellent written and verbal communication skills, with the ability to present to both technical and business audiences. Path to Success: Within the first 4 months you will: - Master the technical intricacies of the SailPoint portfolio. - Learn the established processes and best practices for running successful POCs. - Partner with senior team members on active customer evaluations. - Build relationships with your counterparts in the field SE, Product Management, and Professional Services organizations. - Begin contributing to the team's library of custom assets and solutions. Within 6 months to 1 year, you will: - Independently lead and manage multiple complex POCs simultaneously. - Be recognized as a subject matter expert in several key integration areas. - Actively mentor and coach other Solution Engineers, helping to develop their technical skills. - Develop, document, and promote new custom solutions for organization-wide use. - Provide critical field feedback to Product Management to influence the future direction of the SailPoint platform. Location: - This is a remote position open to all candidates residing in the United States. - We anticipate up to 25% travel and flexibility to travel as needed for customer POCs and internal events. Education: - Preferred, not required: BA/BS or global equivalent in a technical field. - 8+ years of related experience is highly valued. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $197,083.60Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

• Create & Maintain Documentation: Develop clear, well-structured architectural guides, system overviews, onboarding materials, API specifications, and other documentation materials for both technical and non-technical audiences. • Proactive Discovery: Actively pull complex technical concepts out of Subject Matter Experts (SMEs) and surface them in a way the intended audience can understand. • Cross-Functional Collaboration: Engage with engineering, product, and implementation teams to gather information, create processes, and improve the quality of our products. The ideal candidate is able to collaborate with almost anyone, regardless of role. • Elevate Team Writing: Act as an evangelist for high-quality writing, standardizing style and structure, and helping developers improve their own writing and communication skills. • Process Improvement: Leverage modern documentation tools, including AI tools, to optimize workflows, collaboratively create documentation standards, and hold teams accountable to them.

• Influence company positioning and sales enablement through high-impact B2B content • Collaborate closely with SMEs to turn real project experience into clear and compelling client-focused narratives • Gain deep exposure to fintech, retail, and POS industries through client use cases and solutions • Own creation of B2B content across case studies, website pages, sales materials, and thought leadership • Collaborate with SMEs across delivery, sales, pre-sales, and marketing to gather insights and develop client success stories • Translate complex technical topics into clear, compelling business-focused narratives • Write and refine case studies highlighting client challenges, solutions, and business outcomes • Develop and update website content across services and industry pages • Create LinkedIn posts tailored to senior tech and business audiences across target industries • Improve existing content for clarity and positioning; identify gaps and opportunities to enhance structure and messaging • Conduct independent research on industry trends, competitors, and target audiences • Ensure consistency in messaging and tone across all content