• In conjunction with the Director of Client Experience, manages the onboarding and setup of new clients. • Serves as primary point of contact for routine client requests and updates. • Responsible for month End close, and creation and distribution of reports. • Preparation and analysis of standard reports and spreadsheets. • Track chart flow all the way thru posting in the billing system. • Track performance of contracted payors. • Maintain provider file and its unique set-up. • Track payment patterns and fluctuation of Accounts Receivable. • Tracking collection agency assignments and its performance. • Track and analyze daily Key Indicators and Service Level Agreement for Clients as assigned. • Identify and report possible risk areas and provide suggestions for solution. • Attend meeting calls during month end, contract review, provider enrollment review and accounts receivable review. • Ad hoc reports as requested from clients and client managers. • Financial hardship request reviews from patients.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Job Summary We are hiring for an Operations Digital Leader. This role integrates the IT and Operations needs within the manufacturing plant(s) assigned. Partners with plant leadership as well as BU and Corporate stakeholders to deliver and sustain digital capabilities at the plant. Leads the development of plant-level strategy, new project leadership, defining resolutions for incidents and measuring performance. This is an individual contributor role with no direct reports. Primary Duties & Responsibilities - Serves as the single point of contact and escalation for all Site Operations Digital Excellence activities - Develops and executes plant-level digital strategy and governance, in alignment with the Corporate strategy, Business requirements and Plant value drivers - Understands plant digital maturity and future improvement vision/roadmap - Identifies, plans, prioritizes, and executes operations digital projects at the plant - Partners with plant leadership to set expectations for service levels and investment commitments - Drives resolutions for plant-level service and infrastructure incidents - Manages the deployment and sustainment of updates to infrastructure and digital operations services - Implements and leads digital skilling programs to ensure plant workers have the necessary knowledge and skills to support digital manufacturing capabilities - Tracks and reports status using existing plant KPIs and their own specialized KPIs - Partners with plant leadership to ensure that change management activities are delivered at the plant - Informs plant leadership about opportunities, enhancements, and issues - Articulates and measures delivered value Education & Experience Required: - Bachelor's degree in Computer Science, Information Systems, Engineering or a related field - 10 years relevant experience in leadership or project leader roles in either IT or A&PC/Engineering/Manufacturing Technology that align with the requirements of the position - Experience managing digitally enabled tools and systems in a manufacturing environment (ERP, MES, Supply Planning and Quality Tools, Collaboration Apps, Networking and Cybersecurity) - Experience delivering large change initiatives via cross-functional efforts - Ability to create roadmaps and digital strategy to enable digital transformation at various plant sites - Knowledge of business processes and service delivery with a strong understanding of the integration of business and technology. - Understands IT architecture and system integration - Familiar with Industry 4.0 and digital automation Preferred: Six Sigma/Lean certification preferred Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

SOT Operations Specialist, North Americas We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position... The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company’s Manufacturing Operations. You will be responsible for working with and resolving a caseload of operationally and financially distressed production supplier that requires onsite support to mitigate risk. Developing and delivering risk mitigation strategies aimed at protecting Ford’s Vehicle and Powertrain production plants. SOT Operations Specialist, North Americas What you'll do... • Nationwide/North America Travel Required: Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off-shifts • Supplier Support & Recovery: Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk. • Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role • Corrective Action Implementation: Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply. • Issue Diagnosis: Analyze production, capacity, and quality challenges to identify root causes using structured problem-solving methods (e.g., 8D). • Capacity & Risk Mitigation: Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight. • Onsite Assessments: Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes. • Cross-Functional Collaboration: Partner with internal teams and suppliers to implement practical, data-driven solutions. • Communication: Summarize issues, actions, and progress clearly for team members and leadership. You'll have... • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field • 5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues • 5+ years applying analytical and critical thinking to identify root causes and implement solutions using structured problem-solving methods (e.g., 8D, root cause analysis) • Experience navigating ambiguous or evolving operational problems in time-sensitive, high-pressure, high-visibility environments • Proven ability to manage multiple priorities and drive urgent resolution • 5+ years collaborating across teams with strong communication and cross-functional teamwork skills • Proficiency in Excel and data analysis to support operational problem solving • Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices • Willingness to travel up to 100% and support weekends/off-shifts as needed Even better, you may have... • MBA or Master’s Degree in Industrial Engineering • Experience in automotive or supplier manufacturing environments • Exposure to APQP, PPAP, or supplier quality processes • Self-starter mindset with the ability to learn quickly in dynamic environments You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/GSR Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Remote #LI-RR2 . .

SOT Operations Specialist, North Americas We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position... The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company’s Manufacturing Operations. You will be responsible for working with and resolving a caseload of operationally and financially distressed production supplier that requires onsite support to mitigate risk. Developing and delivering risk mitigation strategies aimed at protecting Ford’s Vehicle and Powertrain production plants. SOT Operations Specialist, North Americas What you'll do... • Nationwide/North America Travel Required: Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off-shifts • Supplier Support & Recovery: Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk. • Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role • Corrective Action Implementation: Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply. • Issue Diagnosis: Analyze production, capacity, and quality challenges to identify root causes using structured problem-solving methods (e.g., 8D). • Capacity & Risk Mitigation: Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight. • Onsite Assessments: Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes. • Cross-Functional Collaboration: Partner with internal teams and suppliers to implement practical, data-driven solutions. • Communication: Summarize issues, actions, and progress clearly for team members and leadership. You'll have... • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field • 5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues • 5+ years applying analytical and critical thinking to identify root causes and implement solutions using structured problem-solving methods (e.g., 8D, root cause analysis) • Experience navigating ambiguous or evolving operational problems in time-sensitive, high-pressure, high-visibility environments • Proven ability to manage multiple priorities and drive urgent resolution • 5+ years collaborating across teams with strong communication and cross-functional teamwork skills • Proficiency in Excel and data analysis to support operational problem solving • Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices • Willingness to travel up to 100% and support weekends/off-shifts as needed Even better, you may have... • MBA or Master’s Degree in Industrial Engineering • Experience in automotive or supplier manufacturing environments • Exposure to APQP, PPAP, or supplier quality processes • Self-starter mindset with the ability to learn quickly in dynamic environments You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/GSR Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Remote #LI-RR2