JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Remote Operations Supervisor opportunity—must be based in or near Grand Rapids, MI for facility travel! Take charge of dynamic multi-site facility operations from the comfort of your home office! You'll be the driving force behind efficient operations, traveling to diverse facilities where every day brings new challenges and opportunities. Track performance metrics, collaborate with regional teams, and streamline processes that create real impact while building your career in a role that perfectly blends strategic thinking with hands-on problem-solving. Join JLL and make your mark in facilities management with a company that values innovation and delivers results! Check out some of what you'll do: - Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work - Identify and execute updates and implementation of policies, procedures, and best practices - Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff - Manage refrigerant purchases and tracking for compliance and cost control - Gather information for business reporting purposes and track SLA performance - Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders - Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training - Participate in recruiting, interviewing, and onboarding of technicians Required Qualifications: - High School diploma or GED - EPA Universal license - A valid state-issued driver's license - 5+ years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, and maintenance, plus demonstrated STRONG people management skills to lead and develop technical teams effectively. - Excellent interpersonal and supervisory skills with strong emphasis on customer service, combined with analytical abilities, detail-oriented approach, and organizational management skills to effectively multi-task and lead teams. Pay $100,000-130,000 annually, depending on experience Schedule: Monday - Friday day shift, on-call 24/7 This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 100,000.00 – 130,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Benton Harbor, MI, Grand Rapids, MI, Holland, MI, Traverse City, MI If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

• Support both internal and external customers. • Assist with inbound and outbound call activities, email, and chat. • Collaborate across the organization to provide gold standard support. • Keep conversations through the phone with the customer ensuring excellent customer service. • Handle inbound and outbound communications to Forward Financing’s mainline. • Meet and exceed departmental key performance indicators and service level agreements. • Enjoy hands-on, 1:1 coaching as part of continuous development.

Title: Senior Manager, Operations Research and Analytics Development Location: New Brunswick United States Job Description: Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary The Analytics Development team, part of Product Development & Supply Business Insights & Technology (PDS BI&T), partners with the broader PDS organization to answer key business questions that drive business strategy using advanced data analytics and data science. The Senior Manager, Operations Research and Analytics Development will partner with SMEs across the Analytics Development organization to design, build, and scale core tools that serve as the technical foundation for analytics solutions. These solutions will support multiple PDS verticals, including Product Development (PD), Global Business Unit (GBU), Global Supply Chain (GSC), Global Quality (GQ), and Global Technical Services (GTS). This role is intended for a technically deep individual contributor with strong foundations in operations research and production-grade Python software engineering, and demonstrated capability to develop, maintain, and evolve complex analytics codebases. The role requires close collaboration with other developers, disciplined use of CI/CD and modern engineering workflows, and strong judgment in triaging and prioritizing core platform development to maximize business impact. The successful candidate will also use AI-assisted development tools effectively while balancing accelerated prototyping with strong code comprehension and sound technical decision-making. Key Responsibilities Technical Leadership: Operations Research and Software Engineering - Apply operations research methods, including MILP (mixed integer linear programming), DES (discrete event simulation), stochastic modeling, and decision analysis under uncertainty, to complex PDS use cases. - Architect, implement, and maintain complex Python codebases with high standards for modularity, testability, performance, and reliability, including codebases that operationalize MILP and DES models. - Translate analytical prototypes into robust, production-ready solutions through close collaboration with BI&T, platform teams, and peer developers. AI-Assisted Development and Engineering Excellence - Leverage AI coding tools (e.g., Claude Code or similar) to improve development velocity across implementation, refactoring, documentation, and debugging while maintaining engineering rigor and code comprehension. - Establish and advance software engineering best practices, including CI/CD, code reviews, automated testing, linting, reproducible environments, and technical documentation. - Expose operations research tools and model workflows through an MCP server to enable secure, reliable agentic interactions and automation. - Define and maintain technical standards for code quality, maintainability, and reliable deployment across the AD portfolio. Collaboration and Business Impact - Partner closely with AD peers and group leaders to identify, triage, prioritize, and deliver analytics solutions aligned to strategic objectives. - Communicate analytical findings, technical trade-offs, and implementation implications clearly to both technical and non-technical leaders. - Support decision-making by framing recommendations with data, model assumptions, and quantified uncertainty. Team Productivity and Mentorship - Mentor and coach junior team members on operations research, Python engineering, and best practices in analytics delivery. - Lead peer reviews, design walkthroughs, and knowledge-sharing sessions to strengthen team capability and consistency. - Manage multiple workstreams with clear scope, milestones, risk awareness, and accountability. Qualifications & Experience Required - PhD in Operations Research, Applied Mathematics, Computer Science, or related quantitative STEM field. - 2-3 years of professional experience, preferably in industry, building and deploying analytics and operations research solutions. - Demonstrated expertise in Python software engineering for complex production or production-adjacent systems. - Strong experience with Git and modern collaborative workflows, including branching strategies, pull requests, code review, and release/version management. - Hands-on experience using AI-assisted coding tools (e.g., Claude Code or equivalent) within practical software development workflows. - Strong grounding in one or more of the following: optimization, simulation, stochastic modeling, and risk modeling. - Excellent written and verbal communication skills, including the ability to tailor technical content for senior business and technical audiences. Preferred - Experience in pharmaceutical product development, supply chain, manufacturing, or demand/supply planning. - Experience with AWS cloud infrastructure and full-stack development for analytics applications and platforms. - Experience with cloud-enabled analytics, data pipelines, or data lake integration. - Familiarity with SQL and modern data engineering practices. - Experience leading small teams or technical project squads. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: New Brunswick - NJ - US: $139,570 - $169,126 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: - Health Coverage: Medical, pharmacy, dental, and vision care. - Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). - Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off - US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) - Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. - Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1600706 : Senior Manager, Operations Research and Analytics Development

• Provide strategic oversight for all regional facilities operations, ensuring consistency and alignment with company standards and objectives. • Manage and develop Regional Directors of Facilities; set goals, monitor performance, and support succession planning. • Ensure effective coverage and operational continuity across regions by guiding vacancy response strategies and supporting RFOS deployment through RDOFs. • Establish and enforce portfolio-wide standards for facilities condition assessments, preventive maintenance programs, operational readiness, and health and safety programs. • Monitor and analyze national facilities KPIs and financial performance; create and implement action plans to address trends and improve outcomes in partnership with Regional Directors and Operations leadership. • Oversee capital expenditure planning and execution at a strategic level; ensure prioritization, budgeting, and quality delivery of annual projects across all regions. • Partner company-wide with the Director of Capital Projects to clear roadblocks, strengthen communication, and ensure successful execution of large or non-recurring projects. • Manage national vendor partnerships, including contract oversight, performance monitoring, and relationship management; partner with corporate procurement as needed to ensure cost efficiency and service quality. • Collaborate closely with the VP of Facilities Recruiting, Training, and Marketing on staffing strategies, new hire onboarding, training initiatives, and talent development programs. • Work with Operations leadership, HR, Asset Management, and Facilities Training teams to identify patterns, share insights, and implement process improvements. • Provide clear, concise reporting to the SVP of Facilities Operations on facilities performance, compliance, capital projects, and vendor management. • Recruit, hire, supervise, train, coach, and develop direct reports to maximize performance; create a positive, engaging workplace for teams. • Conduct performance evaluations and development plans for direct reports; collaborate with the SVP of Facilities Operations and HR on compensation adjustments and succession planning following company guidelines. • Other duties as assigned by supervisor.