Support the resolution of high-priority functional incidents in SAP FICO, manage service requests, ensure the stability of financial processes, and participate in root-cause analysis to implement permanent solutions.

Title: Director of Development Operations Location: Washington, DC Job Description: About Reproductive Freedom for All (Formerly NARAL Pro-Choice America) For more than 55 years, Reproductive Freedom for All and its chapters have fought to protect and expand reproductive freedom —including access to abortion and contraception — for everybody. We are powered by our more than 4 million members from every state and congressional district in the country, representing the 8 in 10 Americans who believe every person should have the freedom to make the best decision for themselves about if, when, and how to raise a family. Reproductive Freedom for All centers diversity, equity, inclusion, and justice in our organization and our work. Continuously learning from our history, we hold ourselves accountable to achieve reproductive freedom with equitable access for everybody. As the oldest and largest national membership organization primarily focused on advocating for abortion access, we organize and mobilize, galvanizing millions of people to take action to defend reproductive freedom, and shining a spotlight of accountability on bad actors who work to impose their ideological agenda on others. We also work to elect champions for reproductive freedom and advance state and federal legislation to safeguard it. About the role: The Director of Development Operations provides strategic and operational leadership for the Development department’s systems, processes, data, and financial coordination. Reporting to the Senior Vice President of Development, this role ensures the integrity, effectiveness, and continuous improvement of development operations in support of the organization’s fundraising goals and mission. The Director partners closely with Finance, Data, and Development leadership to ensure strong stewardship, compliance, and a positive donor experience across all revenue streams. Location: Hybrid, Washington D.C. Reports to: Senior Vice President of Development Positions reporting to this position: Associate Director of Development Operations, Development Database Manager, Contributions Processing Associate, Membership Services Manager This Position Is: Full-time, Exempt, Non-union Salary range: $125,000- $165,000 Responsibilities: - Provide strategic leadership and oversight for the Development Operations team, including managing and developing staff, setting clear performance expectations and accountability measures, establishing and optimizing standard operating procedures, tracking and reporting on key performance indicators, and managing vendor relationships to ensure operational excellence and alignment with organizational goals; - Foster a collaborative, service-oriented culture that supports excellence, accountability, and continuous improvement across the Development department; - Serve as a senior operational advisor to the Senior Vice President of Development, proactively identifying opportunities to strengthen systems, workflows, and outcomes; - Serve as the primary liaison between the Development and Finance departments, including the CFO, leading monthly revenue reconciliation, assisting with audit preparation, and supporting compliance efforts such as state registrations; - Ensure the accuracy, timeliness, and clarity of revenue reporting and analytics to support organizational planning and decision-making; - Sponsor and manage systems projects, including automation, integrations, and CRM enhancements, working with internal partners and external contractors as appropriate; - With the team, explore new processes for tracking contributions, processing acknowledgments, and reporting on data and analytics; - Share knowledge, expertise, and best practices across the Development team, documenting standards for database use, communication systems, and revenue reporting; - Build and maintain extremely strong cross-functional relationships to ensure alignment among Development, Finance, Data, and external partners; - Other duties consistent with the requirements and qualifications of this job description may be assigned in support of organizational goals. - Qualifications: - Bachelor’s degree required with at least 8 years of progressive experience in development operations or a related field; - Demonstrated expertise in development operations, including deep experience with fundraising databases, data management, and analytics to inform strategy and decision-making; - Proven ability to lead and manage staff, with at least 2 years of experience supervising teams and driving departmental priorities and outcomes; - Strong ability to partner cross-functionally with leaders across departments to design and implement process improvements that enhance efficiency, collaboration, and organizational impact; - Excellent written and verbal communication skills, with the ability to translate complex data and operational insights into clear, actionable recommendations for diverse audiences; - Highly organized with exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced, dynamic, and politically sensitive environment; - Demonstrated ability to work both independently and collaboratively, exercising sound judgment and adaptability in evolving organizational contexts; - Experience working with diverse communities and within multicultural environments, with a strong appreciation for and sensitivity to cultural differences; - Demonstrated commitment to diversity, equity, and inclusion, including integrating equitable practices into development operations, data management, and team leadership; - Clear understanding of and commitment to Reproductive Freedom for All’s mission, values, and goals. - OPTIONAL: Nice-to-haves (or excited-to-learns): - Experience with FEC compliance of PACs. Reproductive Freedom for All does not discriminate on the basis of race, ethnicity, national origin, religion, socioeconomic status, sex, sexual orientation, gender identity and expression, age, disability, marital status, veteran status, genetic information, or political affiliation.

Role Description Are you energised by a fast-paced environment where you can build relationships and ensure smooth operations? Do you excel at balancing client needs with gig worker satisfaction? If so, this Operations Executive role is for you! Join our growing team and play a pivotal role in delivering an outstanding experience for our clients and gig workforce. This is a remote position with a requirement to work one day on the weekend. Shifts are rotated, with hours between 7 AM to 4 PM, 10 AM to 7 PM, and 1 PM to 10 PM. What You'll Do: - Serve as the bridge between clients and our talented gig workforce. - Manage client job postings, ensuring clear communication and attracting the right talent. - Process payments for gig workers accurately and efficiently. - Support the Client Success team by handling after-sales queries and troubleshooting client issues. - Act as a client champion, responding promptly to inquiries and ensuring satisfaction throughout the project lifecycle. - Multitask across client needs and gig worker support, maintaining a fast response rate and seamless workflow. - Approach new challenges with a solutions-oriented mindset and a can-do attitude. Qualifications - Willingness to work on a rotating shift basis, including one weekend day. - Prior experience in job boards or the staffing and recruitment industry. - Passion for delivering exceptional customer service. - Excellent communication skills, excelling in both written and online interactions. - Ability to proactively and independently manage customer and logistical challenges. - Strong skills in prioritising, multitasking, and following up with meticulous attention to detail. - Comfortable using Google Suite applications to streamline daily tasks. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Title: Senior Director, Patient Access Portfolio Strategy and Operations Location: USA - MA - Lexington Work Type: Hybrid, Full Time Job ID: R0177020 Job Description: The Senior Director, Patient Access Portfolio Strategy and Operations is a critical enterprise leader responsible for defining and advancing Takeda’s next-generation patient access ecosystem through digital innovation, technology enablement, and portfolio-level strategy. This role sets the vision for how evolved digital connections into patient support tools and technology platforms transform the patient and provider experience, accelerate speed to therapy, and drive scalable, insight-driven access models across the USBU portfolio. The leader will lead various functional support teams that work across the four business aligned teams in order to best support the patient journey and the department. How You Will Contribute Portfolio Strategy & Capability Orchestration - Develop and execute a portfolio-level patient access strategy across brands, ensuring consistency, scalability, and efficient deployment of capabilities - Establish frameworks to prioritize investments across access programs, digital tools, and service models - Drive cross-brand standardization where appropriate while enabling tailored solutions for complex therapeutic areas - Lead governance models to evaluate performance, financial governance, and continuous optimization of portfolio initiatives Technology & Innovation Strategy - Define and lead the enterprise digital vision for Patient Access, aligned with USBU and PAMA strategy - Identify and prioritize transformative digital capabilities (e.g., automation, AI-enabled workflows, advanced analytics, patient/provider engagement platforms) - Drive modernization of patient access infrastructure to enable seamless, omnichannel patient and provider experiences - Partner with DD&T to translate business needs into scalable, interoperable technology solutions - Support the evolution of core patient access platforms (CRM, data integration layers, pharmacy tools) - Advance real-time visibility into patient journey performance, drop-off points, and intervention opportunities - Champion data-driven decision making through advanced analytics, predictive modeling, and performance dashboards Innovation & External Partnerships - Identify and build strategic partnerships with digital health, technology, and data solution providers - Evaluate emerging technologies and vendors to enhance patient engagement, affordability navigation, and access efficiency - Lead pilot programs and innovation initiatives to test and scale new capabilities - Bring external best practices and innovation into Takeda’s access ecosystem Enterprise Influence & Cross-Functional Leadership - Serve as a senior strategic partner to MACS, DD&T, A&I, Commercial Operations, Medical, Legal, Compliance, and Field Access teams - Lead for the finance and contracting centralization and harmonization for patient access - Ensure alignment between digital capabilities and broader market access, brand, and commercial strategies - Represent Patient Access in enterprise digital governance and transformation forums Leadership & Capability Building - Build and lead a high-performing team focused on portfolio program strategy - Foster a culture of innovation, accountability, and continuous improvement - Upskill the broader organization on digital enablement and future-ready patient services access models EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS - Bachelor's degree required, Master's Degree preferred - 10–15+ years in biopharmaceutical patient access, specialty pharmacy, hub services, or related commercial operations. - Deep understanding of U.S. payer, channel, SP distribution, and patient support models. - Demonstrated success leading large, complex operations and cross functional transformation. - Expertise in systems, workflow design, vendor oversight, and process optimization. - Strong analytical, problem-solving, and enterprise leadership capabilities. - Ability to influence senior stakeholders and lead through complexity and ambiguity. - Strategic and systems minded — able to architect end-to-end operational frameworks. - Operationally excellent — delivers measurable improvements in speed, quality, and patient outcomes. - Digitally fluent — understands data flows, reporting, CRM platforms, and automation opportunities. - Collaborative and enterprise-oriented — activates cross functional partners to enable unified patient access. - Inspired leader — develop talent and elevate organizational capability. - Demonstrated expertise in digital transformation, technology strategy, and platform enablement within healthcare or life sciences - Strong experience developing and scaling enterprise portfolio strategies across multiple brands or business units - Deep understanding of patient access, reimbursement, and market access dynamics - Proven ability to partner with IT/technology organizations to deliver complex system implementations and integrations - Experience leveraging data, analytics, and AI-driven insights to inform strategy and operations - Strong strategic influence and executive communication skills, with the ability to align senior stakeholders - Experience evaluating and managing external technology and digital health partners - Knowledge of healthcare ecosystem dynamics including payers, providers, and patient services models - Demonstrated ability to lead through ambiguity and drive innovation at scale More About Us At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. U.S. Base Salary Range: $212,000.00 - $333,190.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.