Job Summary Are you an Epic Inpatient Orders Analyst? Bring your Epic Orders build expertise to Tower Health and play a key part in implementing, developing, and maintaining the Epic system along with third-party systems. This role is primarily remote with a preference for those residing in Eastern and Central time zones. Your contributions will include: - Analysis - Investigating processes to understand operations. Researching, analyzing, and understanding workflows of end users. - Building & Testing - Developing, testing, deploying, and evaluating appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configuring systems to improve processes, add efficiencies, and promote patient safety. - Troubleshooting - Resolving integration/mapping issues. Methodically approaching problems or processes to troubleshoot and resolve. Developing application and integrated test scripts. Participating in thoroughly testing builds. Providing on-call support based on upon application needs. - Independently Interacting - Establishing credibility at all levels and build partnerships with customers and colleagues. Working closely with Senior Analysts and technical IT staff to implement, upgrade and support software systems. Comfortably presenting information to colleagues and end users and tailoring communication to the audience. Communicating, collaborating, and sharing knowledge with team. - Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic platform for the supported application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise. #READ #LI #LI Qualifications - Experience with Epic Orders build along with Epic certification required. - Excellent communication skills and customer-service oriented. Collaboration with IT staff and end users is key for this position. - A basic understanding of the Windows environment and an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. - Bachelor’s degree is preferred. Combination of relevant education and experience may be considered in lieu of degree. - Proven critical thinking skills, follow through, and attention to detail. Overview Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Job Summary Are you an Epic Hospital Billing Claims Analyst? Bring your HB Claims build experience to Tower Health and play a key part in implementing, developing, and maintaining the Epic system along with third-party systems. This role is primarily remote with a preference for those residing in Eastern and Central time zones. Your contributions will include: - Analysis - Investigating processes to understand operations. Researching, analyzing, and understanding workflows of end users. - Building & Testing - Developing, testing, deploying, and evaluating appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configuring systems to improve processes, add efficiencies, and promote patient safety. - Troubleshooting - Resolving integration/mapping issues. Methodically approaching problems or processes to troubleshoot and resolve. Developing application and integrated test scripts. Participating in thoroughly testing builds. Providing on-call support based on upon application needs. - Independently Interacting - Establishing credibility at all levels and build partnerships with customers and colleagues. Working closely with Senior Analysts and technical IT staff to implement, upgrade and support software systems. Comfortably presenting information to colleagues and end users and tailoring communication to the audience. Communicating, collaborating, and sharing knowledge with team. - Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic platform for the supported application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise. #READ #LI #LI Qualifications - Epic Resolute Hospital Billing Claims certification is required. - Epic analyst HB Claims build experience is required. - Excellent communication skills and customer-service oriented. Collaboration with IT staff and end users is key for this position. - A basic understanding of the Windows environment and an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. - Bachelor’s degree is preferred. Combination of relevant education and experience may be considered in lieu of degree. - Proven critical thinking skills, follow through, and attention to detail. Overview Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

• Responsible for the administration, configuration, and optimization of tools used by the Revenue Organization • Collaborate with RevOps and business users • Ensure effective use of tools and drive process efficiencies

Title: Business Analyst - Servigistics Location: San Diego, CA, United States Remote Job Description: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst - Servigistics to join our team in San Diego, California (US-CA), United States (US). Business Analyst - Servigistics Position Overview The Servigistics Business Analyst will be responsible for analyzing, designing, and optimizing aftermarket service parts management processes using the PTC Servigistics platform. The role bridges business requirements and technical implementation to ensure successful deployments, enhancements, and ongoing support. Key Responsibilities - Collaborate with stakeholders to gather and analyze business requirements related to service parts planning. - Document functional specifications, process flows, and user stories for Servigistics implementations. - Work closely with technical teams to translate business needs into Servigistics configurations. - Support solution design activities, including demand forecasting, inventory optimization, and supply planning. - Perform data analysis, validation, and transformation for system inputs and outputs. - Assist in testing activities including functional testing, UAT, and regression testing. - Develop training materials and conduct user training sessions. - Monitor system performance and collaborate on enhancements and issue resolution. - Support integration activities between Servigistics and ERP/Supply Chain systems. - Provide ongoing functional support post-implementation. Required Skills & Qualifications - Bachelor's degree in Engineering, Supply Chain, Computer Science, or related field. - 3-8 years of experience as a Business Analyst in supply chain or service parts management. - 3 years of Hands-on experience with PTC Servigistics modules such as Service Parts Management (SPM). - Strong understanding of demand planning, forecasting, and inventory optimization processes. - Ability to create clear and detailed business and functional requirement documents. - 3 years of experience in SQL, data analysis, and visualization tools. - Excellent communication and stakeholder management skills. Preferred Qualifications - Experience with PTC Servigistics 11.x or higher. - Knowledge of Oracle, SAP, or other ERP platforms. - Exposure to integration technologies (APIs, middleware, ETL tools). - Experience in Agile/Scrum methodology. Personal Attributes - Strong analytical and critical-thinking skills. - Ability to handle multiple tasks and deadlines effectively. - Detail-oriented with a focus on quality and accuracy. - Ability to work both independently and within cross-functional teams. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $78,948 - $164,476. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.