• Lead end-to-end execution of quality and safety initiatives, including planning, stakeholder alignment, timelines, and reporting. • Develop and maintain program plans for clinical audits, quality metrics, incident reporting, and risk mitigation efforts. • Track progress, risks, and outcomes to ensure initiatives are delivered on time and with measurable impact. • Prepare monthly quality reports, dashboards, and partner-facing reporting deliverables. • Generate clinician scorecards, chart review summaries, and tracking lists for clinicians under review. • Support internal and external quality meetings by preparing materials, summaries, and performance reporting. • Identify, pull, and categorize charts for routine, priority, and focused chart reviews using established rubrics. • Track and support chart review workflows for new and existing clinicians. • Maintain accurate quality and clinician tracking documentation across systems (including JIRA or similar tools). • Support onboarding workflows by ensuring clinician records, quality tracking, and supervision details are up to date. • Assist with implementation calls and provide support related to clinical quality and NP supervision requirements. • Support the development and implementation of tools to streamline quality reporting, chart review operations, and supervision tracking. • Identify opportunities to automate manual processes and improve reporting efficiency. • Work closely with clinical leadership and partner-facing teams to meet ongoing reporting needs and respond to ad-hoc requests.

Time Type: Full time Remote Type: Job Family Group: Sales Job Description Summary: The Business Manager serves as their assigned suppliers’ primary POC in the market. Masters and drives the 5 Core Competencies: business planning, performance evaluation, product and inventory management, pricing and revenue management, demand planning /forecasting/ budgeting. Works with cross-functional stakeholders to develop and implement business plans. Responsible for embracing and developing behaviors consistent with BBG’s Trade Development mission. Must always adhere to the established business rules. Must embrace and support BBG’s Reliability Model. Serves as the local market expert on customers, brands, key sales drivers, trends, and market dynamics . Job Description: Job Responsibilities: Business Planning - Embrace and develop behavior consistent with our Trade Development mission - Establish business planning cadence with assigned suppliers - Develop monthly execution/business plan for assigned suppliers - Execute business planning cadence with identified sales leads - Consistently provide monthly/ comprehensive and timely sales information documents to emphasize brand building activities/elements - Identify local market and investment opportunities by leveraging key sales drivers - Develop and provide sales documents to also include pricing, advertising, POS, sell sheets (to include supporting analytics) - Develop, negotiate, and communicate incentives and up to 20 rationalized goals per supplier/brand/product - Responsible for Goal model management for assigned suppliers - Always adhere to established business rules Performance Evaluation - Consistently evaluate performance metrics on all key activities - Ensure that supplier scorecards are in place and comprehensive - Provide regular updates on performance metrics vs. budget - Embrace and always support our Reliability Model. Product and Inventory Management - Collaborate on effective ways of working with Data Stewards - Ensure sales blocks and purchase blocks are properly managed - Ensure allocation business rules are in place and consistently followed - In partnership with Finance, identify over-inventory products - Measure and action aged and over-inventory products - Establish business rules for innovation, discontinued and vintage rolls Pricing and Revenue Management - Establish effective ways of working with Revenue Management - Engage and negotiate with suppliers on the timing related to price changes - Establish consistent and effective approach for pricing communication with sales - Ensure that pricing business rules have been mastered and are consistently followed by Revenue Management and Sales teams - Negotiate and manage tactical BBG budget to ensure effective investment spending Demand Planning/ Forecasting/ Budgeting - Establish effective ways of working with Demand Planning - Actively participate in and prepare for monthly Demand Process - Actively establish and manage the local BBG market financial budget - Negotiate and manage tactical budget with assigned suppliers (LMF) to ensure effective investment spending - Negotiate and manage local supplier objectives - Establish LMF settlement procedures with finance and consistently execute to result in driving program effectiveness - Consistently provide forecast anomalies to purchasing/demand planning Other duties, as assigned by the jobholder’s supervisor, may also be required. Minimum Qualifications: - Bachelor’s degree in related field and/or equivalent training and work experience - Minimum of 5 years’ experience in industry - Advanced PC skills using MS Office and other various computer programs including presentation software - Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills - Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines - Strong business planning and collaboration skills - Knowledge of trade development fundamentals (supplier, sales, customer, and brand) - Strong sales, finance, budget management, negotiation, and management skills - Ability to translate Strategy into relevant marketplace activity - Analytic and Reporting skills - Utilize sound judgement and problem-solving skills - Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: - Previous management experience - Relevant cross-functional experience (finance, operations, IT, HR, project management, etc.) - Proficient in analysis of syndicated consumer data (IRI, Nielsen) - Budget and/or P&L experience with major CPG company Physical Requirements: - While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone Competencies: - May help coordinate the work of junior members of the team. - Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Salary and Benefit Statement: Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience. Compensation package: Range: $96,600- $131,000 This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually. This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan. -- Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: The Manager, Disputes Change Execution will lead a group of technical and professional staff in delivering high quality dispute processing projects, parameter configurations, set-up of requested solutions, and execution of quality assurance testing. This position will define requirements and processes for implementation of enhancements and new products/services supported on all processing systems and subsystems. The Manager will support the transformation of the organization to deliver quality projects with measurable and positive impacts on the client experience. This position will provide management leadership and supervision for employees focusing on project implementation using standardized project management processes, tools, and best practices. Dispute Platform and processing parameter configurations present significant risk for operational and revenue loss to Velera and our clients. The leader provides oversight of all changes required in support of the Velera Dispute Processing Platforms. Day in the Life: - Manage highly trained business analysis & project management staff responsible for delivering high quality project implementations. - Oversee the department’s mission to assist clients in defining system requirements for implementation of dispute products/services, ensuring successful deployment. - Manage project implementation staff to assist business and operating units to define product/service system requirements, develop project plans and technical procedures to support implementation on supported processing systems and subsystems, to ensure customer satisfaction. Support product and marketing staff during sales cycle, assisting in identifying and providing for customer needs. - Forecast, recruit, and develop sufficient skilled resources to meet area requirements. Assign resources to project requests based upon established priority. - Guide procedural workflow, establish project management principles and timeline management, enhance inter-departmental communication and relations, and instill accountability, responsibility, and leadership skills in staff members. - Promote operational efficiencies. Identify, evaluate, and promote enhancements to increase efficiency and provide service at scale. Assist in department’s strategic planning and provide input, recommendations, and direction for process improvements - Maintain thorough knowledge of industry-standard best practices, processes, data mining, and reporting tools as it pertains to dispute processing operations. - Demonstrate understanding of complex business processes and systems; maintain a thorough knowledge of dispute processing platforms, interdependencies and technology capabilities. - Collaborate with senior leadership to align organizational goals, key initiatives, trends and strategic objectives. - Support Go-To-Market team collaboration meetings to identify business unit impacts and capture resource estimates. - Create department performance standards and procedures supporting business unit objectives; evaluate and provide feedback on individual and team performance for productivity, accuracy, timeliness, losses and rejects; review staffing ratios for equitable distribution of workload. - Establish departmental reports and procedures that comply with established contractual requirements for all client and business partner relationships. Manage, monitor, and continually seek ways to improve reporting requirements. Identify any Service Level Agreement (SLA) variances and communicate such variances to appropriate team members. - Analyze and evaluate project inventory and scheduling, ensuring all necessary documentation and resource requirements are defined and met. - Evaluate requests and support the prioritization of project requests including identification of risks and dependencies and demonstrating an understanding of the client’s strategic goals. - Manage internal and external stakeholder relationships, including vendor relationships. - Manage and refine non-standard project requests, ensuring proper commercialization and demand foundation is built within the Dispute Change Execution Team. - Oversee testing and issue resolution for new product releases that impact operational processes. - Conduct issue and problem resolution and consulting for unexpected outcomes of project or solution implementations. - Perform other duties as assigned. Qualifications: - Bachelor’s Degree in related field and/or equivalent combination of experience and education required. - 8 years in credit/debit card and/or financial industry related experience required, inclusive of 5 years in client project and/or conversion related experience. - 5 years management experience preferred. Working knowledge of card processing systems preferred. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $105,600.00 - $134,600.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! - Competitive wages - Medical with telemedicine - Dental and Vision - Basic and Optional Life Insurance - Paid Time Off (PTO) - Maternity, Parental, Family Care - Community Volunteer Time Off - 12 Paid Holidays - Company Paid Disability Insurance - 401k (with employer match) - Health Savings Accounts (HSA) with company provided contributions - Flexible Spending Accounts (FSA) - Supplemental Insurance - Mental Health and Well-being: Employee Assistance Program (EAP) - Tuition Reimbursement - Wellness program - Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.

• Lead multiple IT SOX and technology audit projects at the same time • Plan audit scope, timelines, and staffing • Manage and coach Senior Auditors and Analysts • Partner with business and technology teams across the company • Clearly communicate audit results to leadership • Improve audit processes and strengthen the SOX program • Educate stakeholders on risks and control effectiveness • Perform and review IT audit work in line with professional standards • Test and assess IT General Controls (ITGCs) • Document IT processes, workflows, and data flows • Evaluate SOC reports and other compliance requirements • Identify control gaps and recommend practical improvements • Coordinate with internal leaders and external auditors