What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams. Our SRE Team: We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo. What You Bring to the Team: - Design and implement reliable and scalable AWS architecture to meet the needs of the organization. - Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components. - Support the CICD process with ArgoCD and GitOps. - Automate the platform deployments with Terraform infrastructure-as-code. - Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch. - Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services. - Optimize system performance and troubleshoot issues as they arise. - Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. - Collaborate with security teams to implement and maintain security best practices. - Infrastructure support rotation providing guidance to other engineering teams. What Sets You Up for Success: - 5+ years of experience as a DevOps or SRE working within the AWS ecosystem. - 5+ years of experience with Kubernetes (EKS) and Helm charts. - Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions. - Experience with infrastructure-as-code methodologies with Terraform. - Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch. - Experience with Incident Management, full stack troubleshooting, performance analysis and root cause analysis (RCA). - Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. - Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS) - Good networking skills with VPC, Security Groups and Network ACLs. - Ability to work remotely and manage your own time in a global team. - Good written and verbal communication in English. - Bachelor’s degree in Computer Science or equivalent experience. Bonus Skills to Stand Out: - Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL). - Experience working in a PCI-compliant environment. - Experience working with Kong API Gateway. Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000 #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice(2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

• Take charge of accident reconstruction projects and build amazing relationships with clients • Become a business development superstar – spot opportunities, nurture them, and seal the deal! • Channel your inner detective during unbiased field investigations and testing of incidents and loss events • Transform complex technical findings into clear, compelling analysis and conclusions that anyone can understand – whether you're presenting verbally or crafting written reports • Embark on exciting travels for inspections, fieldwork, marketing adventures, and business development missions • Keep everyone in the loop with stellar communication skills, updating clients and project teams on progress and project scope • Stay at the cutting edge of your field through continuous learning – attend workshops, seminars, dive into scientific publications, and network with fellow professionals in industry organizations • Crush your performance metrics and goals, then aim even higher!

• Develop and maintain scalable, reliable, and secure backend services • Own the delivery of clean, efficient, testable, and well-documented code • Actively participate in all stages of the software development lifecycle • Design, build, and evolve scalable microservices architectures • Develop RESTful APIs and reusable components • Write and maintain robust automated tests • Collaborate closely with product managers, QA engineers, and DevOps partners • Contribute to technical design, architectural discussions, and decision-making

Senior Full Stack Engineer Duration: Full-time, permanent Location: Remote (EST schedule Monday-Friday) Red Thread Innovations is a digital innovation firm with the solitary mission of building meaningful digital products that delight consumers and transform businesses. As a company, we are an experienced team of researchers, designers, and engineers who are all passionate about innovation and technology. We are looking for a passionate, meticulous Senior Full-Stack Engineer to join our network of scrum-based agile software engineers and play a key role in designing, developing, and maintaining cutting-edge software solutions. You will work closely with cross-functional teams to deliver high-quality products that meet our clients' needs and exceed their expectations. We offer you an opportunity to: - Be an instrumental member of a strong, collaborative, welcoming and supportive team - Architect and develop scalable web and mobile applications - Strong proficiency using TypeScript, JavaScript, React Native, Python and relevant mobile technologies. - Collaborate with cross-functional teams to design user-friendly, high-performance applications - Build and maintain reusable components, libraries, and frameworks for scalable development. - Write clean, testable, and maintainable code aligned with high-quality standards. - Troubleshoot, debug, and optimize applications for performance, responsiveness, and memory efficiency. - Conduct code reviews to uphold code quality and mentor junior engineers - Implement testing strategies, including unit, integration, and end-to-end testing. - Stay up to date with mobile development advancements and optimization techniques. - Drive best practices in software design, development, and testing. - Demonstrate a strong show of ownership over projects and drive them to completion on time and with quality As an ideal team member you have/are: - 8+ years of full-stack development experience, including proficiency in TypeScript and JavaScript - Proven expertise in React for web - Proven expertise in React Native for mobile development across iOS and Android. - Strong backend skills, particularly with Node.js, Express, and experience in RESTful APIs or GraphQL. - Familiarity with database management systems like PostgreSQL, MySQL, or MongoDB. - Experience with DevOps, CI/CD, containerization (Docker), and cloud services (AWS, Azure, or Google Cloud). - Proficiency with test-driven development (TDD) and testing frameworks like Jest, Mocha or equivalent - Skilled problem-solver with the ability to tackle complex technical challenges. - Excellent communication skills for effective team collaboration and cross-departmental alignment. - Leadership abilities, mentoring junior developers and driving projects to completion. - Bachelor’s degree in Computer Science or related field, or equivalent professional experience. - Experience with Agile development methodologies is a plus. Traits we truly value are: - Intentionality: We obsess over solving the right problems the right way. We strive to be partners, not vendors. We elevate humanity through the relationships and products we build - Passion: We’re passionate about many things - delivering great digital products powered by exceptional engineering, delighting out partners and users, and nurturing teams that are fired up about unlocking the positive potential of technology - Innovation: We don’t just see things as they are, we see them as they can be. We approach the challenges with curiosity, creativity, and courage. We have the audacity to envision possibilities beyond perceived constraints - Ownership: We make magic happen when we’re self-motivated to show up for our teams and partners, stand behind our commitments, learn from our mistakes, and strive for excellence - Collaboration: We’re a team of innovators, designers and engineers bound by our desire to take on meaningful challenges, foster enduring partnerships, deliver value to our stakeholders, and bring out the best in one another - Empathy: We approach people and problems with utmost compassion. We listen more than we talk. We understand the why before the how. We walk in your shoes.