Role Description The Enterprise Application Owner for the Account Management Platform (AMP) serves as the strategic and operational leader responsible for the full lifecycle of the platform. This role ensures AMP remains a reliable system of record for client service details, policy information, and workflow management, supporting Gallagher’s client onboarding and renewal processes. The Application Owner acts as the primary liaison between business stakeholders and technology teams, aligning platform capabilities with organizational goals while driving enhancements, compliance, and user adoption. Reporting - Reports to the GBS IT Vice President of Enterprise Applications & Architecture. Key Responsibilities - Strategic Vision and Roadmap Leadership - Own the Vision: Define, communicate, and secure executive alignment for application’s long-term strategic vision (3-5 years). - Roadmap Management: Develop and maintain the actionable Application Roadmap. - Business Partnership: Serve as the primary liaison to designate Business Process Owners. - Value Rationalization: Continuously measure and report on the application Business Value and Return on Investment. - Prioritization and Financial Accountability - Demand Governance: Lead the Intake and Prioritization process for all change requests. - Financial Management: Own the Total Cost of Ownership, managing the annual operating and capital budgets. - Vendor Management: Manage key relationships with application software vendors. - Delivery and Operational Oversight - Delivery Accountability: Be ultimately responsible for the successful delivery of all major projects and features. - Operational Health: Collaborate closely with IT Operations to monitor the application’s performance. - System Integrity: Ensure the application architecture adheres to enterprise standards. - Governance, Risk, and Compliance - Data Stewardship: Act as or closely supports the designated Data Steward. - Security & Compliance: Ensure the application environment meets all corporate IT Security, Risk, and Audit requirements. - Documentation: Maintain up-to-date documentation on the application’s business processes. - Team Leadership and Development - Lead, mentor, and develop a high-performing global IT team. - Build and maintain strong relationships with internal stakeholders, external vendors, and partners. Required Experience - Bachelor's degree. Advanced Degree desired. - 10+ years of technology experience with at least 3 years in an Application Owner & Business Analyst, Product Manager, Solution Architect role. - Demonstrated experience defining and managing a multi-year application roadmap. - Proven ability to manage budgets, forecasts, and Total Cost of Ownership. - Excellent ability to communicate complex technical concepts to non-technical business leaders. - Strong understanding of modern software development methodologies (Agile, Scrum). - Experience with relevant systems: Benefit Administration Systems, Dynamics CRM. - Strong leadership, communication, and stakeholder management skills. Critical Competencies for Success - Strategic thinking and business acumen in Benefits Administration. - Exceptional Prioritization and Negotiation skills across competing stakeholder groups. - Experience successfully managing an IT Control environment. - Experience operating, leading, and managing at a global scale. - Ability to be initiative-taking, anticipating business needs in advance. - Ability to establish and maintain strong relationships with diverse constituencies. - Effective use of judgement and consideration in problem solving and decision making. - Demonstrated success in a matrixed organization. The Gallagher Way - Champions Gallagher’s values and culture. - Engages, participates and collaborates with others. Gallagher Behaviors - Leading Self - Being mindful of how one leads oneself and how one reacts to situations. - Integrity and Trust: doing the right thing and taking personal responsibility for actions and decisions. - Leading Others and Relationships - Build Relationships and Networks. - Collaborative Style: focuses on sharing, supporting and being inclusive. - Communication and Influence with clarity; influences and negotiates effectively. - Inspires Others engages, motivates and stimulates action in others. - Develops Talent: recruits and develops talent. - Leading Results - Client Excellence: understands and meets the needs of internal and external clients. - Planning: builds plans and obtains resources. - Drive for Results focuses on performance and removing obstacles to achieve results. Compensation and Benefits - We offer a competitive and comprehensive compensation package. - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Other benefits include: - Digital mental health services (Talkspace). - Flexible work hours. - Training programs. - Gallagher Thrive program. - Charitable matching gift program. - And more... Inclusion and Diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Title: Filtration & Separation Application Specialist Location: Mexico City Mexico Full time Remote Join our team at Thermo Fisher Scientific as a Senior Field Applications Engineer, where you'll provide technical expertise to food & beverage, paint & coatings, microelectronics, power and other industrial companies. Working at the intersection of product development, customer success, and technology innovation, you'll enable customers to integrate our advanced filtration and separations products into their workflows. You'll develop and implement applications, provide training, and ensure customers maximize the value of our technology while solving complex technical challenges. In this customer-facing role, you'll build strong relationships as a trusted technical advisor, supporting new product introductions, conducting application development, and driving collaborative solutions as customer technologies evolve. Your expertise will help customers achieve exceptional results in aluminum can manufacturing, semiconductor manufacturing, and food & beverage production, directly contributing to Thermo Fisher's mission of enabling our customers to make the world healthier, cleaner, and safer. REQUIREMENTS: As an Application Engineer - Mexico, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: - Working in the Filtration & Separation business cross-functional team (including Global Key Accounts) to drive growth through collaborations with customers and external industry experts in Mexico to implement manufacturing purification solutions based on the innovative integration of multiple differentiated Thermo Fisher Scientific product platforms - Providing product application engineering support throughout the lifecycle of the Thermo Fisher Scientific filtration & separation product portfolio for food & beverage, oil & gas, microelectronic and other industrial customer segments. - Becoming an area expert in the filtration & separation industry through extensive collaborations across Thermo Fisher Scientific’s customer base and elevate Thermo Fisher Scientific’s visibility and reputation through joint publications, presentations, and industry participation - Working across the relevant Thermo Fisher Scientific organizations to provide customer insights, support customer-centric sales and marketing activities, and champion upcoming product evaluations at customer sites. - Work with bioprocessing filtration clients and customers to implement manufacturing purification solutions and support the lifecycle of Thermo Fisher Scientific's product portfolio. - Collaborate with the Thermo Fisher Bioprocessing Application Engineering team and local sales to elevate Thermo Fisher's visibility and reputation in the Mexican Market. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Thermo Fisher Scientific is looking for candidates who must have (at a minimum) the following qualifications: - Bachelor’s degree or higher in a science or engineering discipline (completed and verified prior to start) from an accredited institution - Minimum seven (7) years of industrial filtration or fluid separation process development and/or manufacturing science and technology (MSAT) experience in a commercial environment (private, public, government or military) - Minimum two (2) years of bioprocess development and/or manufacturing science and technology (MSAT) experience in a commercial environment - Working knowledge of purification processes - Current, Valid Driver’s license is required, as you will be issued a company vehicle for this position Additional qualifications that could help you succeed even further in this role include: - Master's degree or Ph.D. in Chemical Engineering, Biochemical Engineering, materials science or related discipline from an accredited institution - Track record of technical collaborations across internal and external organizations, professional technical conference presentations and peer-reviewed publications. - Experience in on-site and remote support to biopharmaceutical companies (start-ups to GKAs) for filter selection and sizing, process optimization, troubleshooting, and scale-up - Experience supporting the customer through FDA drug approval process in proteins, vaccines, and viral vectors in recombinant protein biopharmaceutical process - Experience in Virus filtration AND sterile filtration - Experience evaluating filtration steps to optimize key process parameters with a distinct focus on process economics modeling - Working knowledge of advanced modality processing such as gene and cell therapy - Working knowledge of protein purification processes - Experienced in analytic methods to characterize process fluids such as HPLC, ÄKTA , ELISA, PCR and DLS Work location: Remote Mexico City, Mexico Area Travel: To customer sites within Mexico. 60% Domestic and 10% international travel maybe included.

Job Description Summary The Lead Engineer will be part of highly motivated dynamic team of engineers. The role involves leading the design and development of modelling techniques for HVDC systems, mentoring engineers and contributing to industry standards. The position also encompasses development and maintenance of control and protection system application software for LCC and VSC HVDC schemes following full SDLC (Software Development Life Cycle). Job Description As a Lead Engineer, you will report within the Product Care Department. The successful candidate will be part of a highly motivated, dynamic, and growing team of engineers working on the design and implementation of HVDC Control Systems. This is a very exciting field of control engineering in which GE’s leading contribution has worldwide recognition. The Product Care function maintains Control and Protection application software, platform, valve electronics, handling obsolescence and implementing a life cycle process for the parts included, including what and when to communicate to customers, internal as well as external. Key Responsibilities: - Lead and take ownership of the design and development of modelling and control techniques in both time- and frequency-domain to satisfy the needs of HVDC market - Lead and take ownership of the development of requirement, design and test specifications for Control & Protection Application - Lead design and development of event and rate driven application software for control and protection systems. - Lead and take ownership of the validation efforts with high-fidelity computer models in Model-in-the-Loop (MIL), Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL), using software tools such as MATLAB / Simulink, PSCAD and RSCAD - Apply prior experience and on the job training to solve problems. Propose solutions utilizing in-depth knowledge of a technical discipline, analytical thinking, and technical experience in solving problems. - Proficient in identifying and resolving underlying issues through RCA. - Lead team members on Git, Jira and Confluence for version control, task/defect management and documentation. - Able to understand the collaborative nature of control software development (not a standalone academic exercise) - Curiosity and willingness to question assumptions and ability to explain and understand individual contributions within the bigger system - Interest in real grids and real operating conditions and alignment with long-term learning rather than short-term results Qualifications / Essential Requirements: - Engineering degree in Controls Engineering or equivalent and ideally proven equivalent knowledge and experience in HVDC business. - Proven knowledge in power system modelling, control principles and algorithms used in the VSC and LCC HVDC technologies - Knowledge of HVDC system design, control and protection, including component level interactions and considerations in HVDC schemes - Working knowledge of MATLAB / Simulink for control development - Competent on functional characteristics of power systems and interactions between AC and HVDC systems - Familiar with Agile Software development practices and basics of Git for version control - Strong written/verbal communication skills and can-do attitude. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement. Ideal Candidate Profile - Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert. - Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders. - Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes. Key Responsibilities - App Expert / Cross‑functional Technical Leadership - Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products. - Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices. - Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation. - Pre‑Sales Inquiries - Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures. - Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags. - Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations. - Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions. - Product Team Support - Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events. - Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service. - Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services. - Production Support - Review and advise on installation methods and minor drawing clarifications when production questions arise. - Evaluate production/installation defects to determine whether material replacement or limited rework is required. - Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality. - Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost. - Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions. - Engineering Support - Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures. - Confirm UR components are correctly selected and within applicable UL files. - Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements. - Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects. - Order Review - Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions. - Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in. - Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed. - Customer Support (Post‑Sales) - Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues. - Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement. - Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues. - Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions. - Field Services Support - Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages). - Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions. - Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams. - Quality Support - Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures. - Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions. - Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training. Qualifications - Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience. - 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment. - Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems. - Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures. - Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred. - Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations. - Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders. - Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment. Preferred - Experience with power system analysis and protection coordination tools. - Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment. - Familiarity with data center, industrial, or utility applications where high reliability and availability are critical. Workplace Conditions - Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management. - Occasional meetings with colleagues across time zones may require flexibility in working hours. - Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. 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