Be the one who makes a difference! At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us. The Regional Operations Manager oversees facilities, food services, and IT service delivery across multiple K–12 school campuses. This mid-level leadership role ensures safe, compliant, and efficient operations that directly support teaching and learning. The position provides training, guidance, and consultative support to campus leaders and managers while driving consistency, accountability, and continuous improvement across operational domains. The Regional Operations Manager partners closely with principals, director of school operations, campus-based managers, and central office teams to maintain high operational standards, meet regulatory requirements, and execute short- and long-term improvement plans. Essential Functions: Facilities Management: - Conduct regular campus audits to ensure compliance with safety, cleanliness, quality, and operational standards. - Ensure preventive maintenance is completed on schedule for all major building systems, including HVAC, electrical, plumbing, fire, security, and grounds. - Support campus facility managers with planning, scheduling, and execution of facility-related capital projects and operating repairs. - Provide timely solutions for facility-related emergencies and urgent capital needs. - Assist principals and campus leaders with CAPEX and operating budget development, monitoring, and forecasting. - Partner with campus leadership on long-term facility planning, including major repairs, system replacements, and facility improvements. Food Service Operations: - Oversee food service operations across campuses to ensure high-quality meal service and compliance with the National School Lunch Program (NSLP) and all state and federal regulations. - Ensure proper execution of breakfast and lunch programs, including recipe adherence, menu compliance, and production standards. - Conduct regular kitchen audits focused on food safety, sanitation, inventory management, and production record accuracy. - Review required food service documentation to ensure accurate state claiming and meal pattern compliance. - Serve as a point of contact for food service concerns, collaborating with school administrators and families as needed. IT Service & Operations Oversight: - Provide regional oversight of campus IT service delivery to ensure reliable, consistent, and timely technology support. - Partner with IT leadership and field technicians to ensure campus execution aligns with enterprise standards and service expectations. - Monitor service performance metrics (e.g., response times, resolution times, recurring issues) and escalate risks as needed. - Support incident and problem management efforts by identifying trends, root causes, and improvement opportunities impacting campuses. - Ensure campuses follow established IT processes, documentation, and continuity plans. Staffing, Training & Development: - Assist with recruiting, interviewing, onboarding, and development of campus-based facilities, food service, and IT-related managers. - Provide onboarding and ongoing training in safety, maintenance, cleanliness, regulatory compliance, food service standards, customer service, and operational best practices. - Coach campus managers to build effective teams and promote accountability, teamwork, and continuous improvement. - Support principals in staffing decisions for custodial, grounds, kitchen, and related operational roles. Compliance, Auditing & Safety: - Ensure compliance with local, state, and federal OSHA, workplace safety, food service, and operational regulations. - Conduct regular audits and inspections across facilities, food service, and IT operations. - Maintain accurate documentation and follow-up on corrective actions. - Facilitate regular manager meetings to share updates, training, and best practices. Process Improvement & Strategic Support: - Collaborate with campus and Central leadership to identify operational inefficiencies and implement practical, cost-effective solutions. - Promote standardized processes and consistent service delivery across campuses. - Support data-informed decision-making related to staffing, budgeting, maintenance, food service, and technology operations. - Perform other duties of a similar nature or level as assigned. Qualifications: Education: - Bachelor’s degree in a related field (Facilities Management, Operations, Business, Information Technology, or similar), or equivalent combination of education and experience. Experience: - 5+ years of experience in facilities management, food service operations, IT service delivery, or a combination of these areas, preferably in a multi-site or K–12 environment. - Demonstrated experience supervising, training, and supporting operational teams. - Working knowledge of building systems (HVAC, electrical, plumbing, fire/life safety). - Experience with food service compliance and NSLP requirements strongly preferred. - Experience supporting or coordinating IT service delivery in a distributed environment preferred. Certifications (Preferred or Required): - ServSafe Manager Certification (required or obtainable upon hire). - ITIL or other service management training preferred. - Lean Six Sigma, Project Management Professional, Certified Facility Manager or other operational certification preferred Skills & Competencies: - Strong leadership, communication, and relationship-building skills. - Ability to influence without direct authority and partner effectively with campus leadership. - Highly organized, detail-oriented, and able to manage multiple priorities. - Data-informed problem solver with a continuous improvement mindset. - Proficiency in Microsoft Office and Google Workspace; familiarity with IT service management tools a plus. Physical & Travel Requirements: - Regular travel between campuses; some regional or out-of-state travel will be required. - Ability to stand, walk, kneel, stoop, and lift up to approximately 40–50 pounds as needed. - Ability to sit for extended periods and use a computer and other standard office equipment. Background Requirements - Successful completion of a criminal history background check. - Ability to obtain and maintain a valid IVP Level One Fingerprint Clearance Card, as required. Be excited to be a part of our team and grow your career with us!​ Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education. - Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up. - Be supported in your work by caring leaders and team members who want you to succeed. - Be empowered to make a difference and climb higher and reach farther to change lives through education. - Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances. - Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance. - Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions. - Enhance your growth and development with mentoring and money to take training classes. - Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer. Be the one who makes a difference! With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let’s make a difference together. Apply Today!

Role Description We’re seeking a Head of Operations to accelerate the growth of Fora across Asia. This leader will grow the market in terms of the advisor base and revenue and ensure scalable, best-in-class operations. They will unlock advisor potential by building the right partnership ecosystem and financial structures in the region. This role may be based in East Asia (China, Japan, South Korea, Hong Kong or Taiwan), Singapore, or New York City. Candidates based in Asia will work remotely with a requirement to travel to New York City 1–2 times per quarter. Candidates based in New York City will be expected to travel to Asia 1–2 times per quarter. Key Responsibilities - P&L and Performance Ownership: - Own the full P&L for the Asia market, ensuring efficient spend versus revenue growth. - Develop and execute the country strategy, aligned with Fora’s international priorities and KPIs. - Oversee end-to-end revenue performance, forecasting, and KPI tracking. - Strategy, Operations, and Compliance: - Understand priorities for your market, define and operationalize strategic priorities. - Work with international team members and leadership to align with Fora’s international expansion framework and adapt go-to-market strategies accordingly. - Manage localization of tools (e.g. HubSpot, Intercom, WhatsApp) for advisor and client workflows. - Build and optimize operational processes across advisor onboarding, support, payments, compliance, and other key areas essential to market operations. - Ensure adherence to local tax, legal, and regulatory requirements. - Marketing & Growth: - Lead the go-to-market strategy, including paid marketing, PR, partnerships, and events. - Create locally relevant messaging, content, partnerships, and client-facing events to grow Fora’s presence in the market. - Monitor and improve CAC and LTV per advisor, ensuring growth efficiency. - Advisor Success & Community Building: - Ensure the success of advisors across Asia, proactively identifying and closing gaps across training, onboarding, platform tools, partnerships, client-facing materials, and community engagement. - Serve as the “face of Fora” for advisor questions and concerns in your market. - Lead and host advisor events to strengthen Fora’s local community and brand presence. - Build and manage relationships with local travel partners, tourism boards, and related organizations based on advisor business needs. - Leadership & Team Management: - Act as the leader of Fora in Asia, representing the company across internal and external initiatives. - Source, vet, and manage third-party partners or vendors to strengthen and scale local operations. - Lead, coach, and develop your local team, ensuring alignment with established goals and performance metrics. - Foster a culture of efficiency, accountability, and advisor-first servant leadership. Qualifications - Fluency in English and one other language (Mandarin preferred) - Strong communication and leadership skills, including public speaking ability - Experience living or working in Asia - 6–8+ years of total professional experience, including: - Operations leadership in a high-growth environment (such as a fast-scaling startup) - Experience in management consulting, investment banking, or a similar analytical setting - Excellent organizational and project management skills; proven ability to drive cross-functional initiatives - Advanced proficiency in Excel/Google Sheets with the ability to build financial and operational models from scratch and discern data - Bachelor’s degree in Business, Engineering, Economics, or related field - Ability to travel regularly Requirements - Ability to work in the U.S. - MBA or other advanced degree - Experience in startup or business operations - Understanding of cross-country organizational structures - Experience with P&L management Compensation Compensation for this role varies based on experience, with an indicative range of $150K–$180K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role. Compensation, equity, and benefits will also vary based on the candidate’s country and/or state of residence, as this is a remote role. Our Values - We’re forging our own path: Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo. - We’re stronger together: Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers. - We believe in technology: We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers. - We’re here to serve: We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way. - We mean business: Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry. Work Authorization Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement. Equal Opportunity Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

Title: Director, Global Commercial Operations - North America - CDD - Remote, Nevada, United States of America - St. Louis, Missouri, United States of America - Pittsburgh, Pennsylvania, United States of America Full time Remote When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale. Join 100,000 colleagues who bring our Mission to life each day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Division Specific Information The Clinical Diagnostics Division (CDD) provides innovative diagnostic solutions for select IVD market segments and has been a trusted supplier in the IVD industry for over 40 years. The division provides products for drugs of abuse testing, therapeutic drug monitoring, quality control, sepsis diagnosis, prenatal screening and more. Additionally, the division provides advanced laboratory instrumentation and high-throughput laboratory automation equipment for use in a variety of laboratory settings. Products are offered through direct sales, regional distributors, and OEM partnerships. The Director Global Commercial Operations (GCO) NORAM is a senior level Commercial leadership position and a critical member of the GCO leadership team. This position works directly with the VP GCO and Divisional Commercial Leaders, to develop and implement commercial strategies and drive long term growth and profitability for the North America region. The leader in this position must be able to operate at both strategic and tactical levels, to effectively develop and drive the NORAM growth strategy, by identifying growth levers, prioritizing and filtering opportunities, to improve the full value chain within North America. The role must successfully build strong relationships across all business units and functional departments within the Division, Group, Corporate Development and strategic accounts organizations. In particular, as a subject matter expert in clinical diagnostics, you will demonstrate your experience of external markets to better position a one Thermo Fisher Scientific offering in NORAM. - The role will build alignment of NORAM activities to drive growth and market share gains in across CDD businesses – BioMarkers, Niche Diagnostics, Analyzers & Automation in the region. - Lead the development of a regional sales strategy, including determining growth/investment priorities - Lead and develop the Sales organization (50+) to achieve revenue goals of 100m+ - Lead and manage as liaison across NORAM with a focus on our customers – via Marketing & Commercial functions, QA/RA, Communications – to propel growth and CAS - Drive cross-collaboration and partner with commercial and other key functions/businesses (e.g. IT, portfolio management, PPI, pricing, finance, customer service, Thermo Fisher Country leaders, other Thermo Fisher divisions) - Identify key market trends, diagnostics sector themes and applications, stakeholder management, funding cycles and financing organizations, academic and institutional partners. Analyze dynamics and the competitive landscape, and find opportunities for expansion - Provide overall cross-divisional leadership, strategic insight, country analysis, industry/marketing analysis, competitor benchmark and customer research, financial assessments - Work with Finance teams to understand which levers are for growth, how to prioritize opportunities, translate the financial narrative into actionable models and proposals for the divisions - Measure and improve results through a metrics-driven, continuous improvement culture - Develop an organizational structure and team of Sales Leaders that promote an exceptional customer and team experience, with enterprise solutions and customer workflow solutions as the lens Requirements - Bachelor’s degree required, preferably in diagnostics, life sciences or other related field - 8 years' sales experience in health care and/or pharmaceuticals - Leadership of Sales teams in health care environments preferred - In vitro diagnostics (IVD) sales experience preferred Knowledge, Skills & Abilities - Demonstrated impact building, leading strategy and business development, understanding and managing P&L metrics - Illustrated examples of successful working in a global, matrixed environment with ability to influence without authority - Strong customer/quality orientation to effectively build and manage customer/partner relationships at the most senior level - Demonstrated ability to understand, analyze and assimilate complex issues, draw accurate conclusions, prioritize and formulate clear strategies and initiatives - Strong critical thinking, financial competence - Outstanding role model leadership behaviors. - Passionate leader seeking to advance organizational vision. Leadership presence with advanced interpersonal and facilitation skills. Capacity to influence, empower, and promote enthusiasm and practical process improvement through verbal, written, and presentation skills - Track record of effectively driving a Sales results from a business and cultural standpoint - Willingness to travel up to 40%, both domestically and internationally, as required

Dispatcher (DSR – Dispatch Service Representative) Location: Remote Employment Type: Full-Time (Independent Contractor) Working Hours: Monday – Friday, 8:00 AM – 5:00 PM (U.S. Pacific Time – Los Angeles) Work Setup: Fully Remote About the Role We are looking for a highly organized and proactive Dispatcher (DSR) to manage and coordinate service requests between customers and field technicians. This role is critical in ensuring smooth daily operations, efficient scheduling, and high customer satisfaction. Key Responsibilities -Schedule and dispatch technicians to service calls based on priority, location, and availability -Monitor job progress and ensure timely completion of assigned tasks -Communicate with technicians in real-time to provide updates, directions, and support -Handle incoming service requests and assign jobs accordingly -Optimize routes and scheduling to maximize efficiency and reduce downtime -Follow up on active and completed jobs to ensure service quality -Coordinate emergency or urgent service requests effectively -Maintain accurate records of jobs, schedules, and technician performance -Collaborate with internal teams (customer support, operations, etc.) to resolve issues Requirements -Minimum 2 years of experience in dispatching, coordination, operations or a similar role -Strong organizational and multitasking skills -Ability to work in a fast-paced, high-pressure environment -Excellent English communication skills (written and spoken) -Strong problem-solving and decision-making abilities -Ability to work independently and take initiative -Comfortable using multiple systems, tools, and communication platforms -Reliable internet connection and quiet working environment