Role Description We are looking for a Compensation and Benefits Specialist to oversee and administer the employees' perfect rewards and smart benefits. You will assess personnel needs and draft targeted programs that will increase performance, organizational trust, and satisfaction. The goal is to attract, retain, and motivate high-quality employees while reducing turnover and enhancing our company’s profile as the best place to work. - Define a fair, equitable, and competitive total compensation and benefits package that fits and is aligned to our company’s strategy and business goals. - Develop a consistent compensation philosophy in line with work culture and organizational objectives. - Ensure that compensation practices are in compliance with current legislation (pay equity, human rights, etc). - Use various methods and techniques and make data-based decisions on direct financial, indirect financial, and nonfinancial compensation. - Assess employees' needs by conducting organizational psychology surveys to find out what motivates and engages employees. - Prepare job descriptions, job analysis, job evaluations, and job classifications. - Participate in salary and labor market surveys to determine prevailing pay rates and benefits. - Differentiating pay systems to invest in the segments of the workforce that contribute the most value. - Deploy effective communication strategies and success metrics. - Conduct ongoing research into emerging trends, issues, and best practices. - Conduct periodic audits and prepare reports. Qualifications - Proven working experience as a compensation and benefits specialist. - Prior experience in HR practices and compensation cycle management. - Working knowledge of job evaluation and job analysis systems. - Previous experience with organizational psychology and labor market surveys. - Adequate knowledge of current labor rules and regulations. - Familiarity with various types of incentives and benefits. - Extensive knowledge of HRIS and MS Office. - Strong quantitative and analytical skills. - BS degree in human resources, business administration, or finance. Requirements - Requires working from detailed instructions and occasional independent decision-making. - Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. Benefits - Opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. - Build your future with a secure & safe platform. - Be your own boss by choosing the TASKS that best suit your schedules. - Book tasks that are within a 15-mile radius. - Health & well-being of clients and providers are our highest priorities.

• Lead the IT Support team’s overall performance in troubleshooting and resolving end users and end points incidents and service requests • Control Technology issues with high sense of urgency • Resource management including capacity planning, resource allocations, and assignments on day-to-day tasks • Review status reports and management updates/presentations • Recommend strategies for business process improvement through automation solutions • Oversee the administration and maintenance for both hardware and software • Provide additional support if necessary • Ensure accurate inventory and tracking of all IT hardware and software assets • Conduct effective performance evaluations and mentor team members

• Make “IT just works” a reality across the entire company – through smart automation, clean infrastructure, and proactive improvements rather than reactive fixes • Own the systems that let every team at Reverse Tech focus on what matters • Play a crucial role in building and maintaining the systems and tooling that keep our teams moving fast and secure • Work closely with stakeholders across all of Reverse Tech, contributing to our mission of improving lives and changing the world through innovative digital solutions

Req ID: 366611 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SCA Helpdesk I to join our team in Arlington (REMOTE), Virginia (US-VA), United States (US). Job Summary: The Customer Support Representative provides 24/7/365 customer-centered IT support as the first point of contact for all user issues. Using ITIL-based service management processes, they log, classify, and resolve incidents and service requests, including processing move, add, change, and delete account requests. Proactively monitors incidents nearing SLA thresholds, escalating as needed to ensure accountability and timely closure. They identify trends and recurring issues, recommending process, tool, or knowledge base improvements to elevate service quality and reduce incident volumes. This role is critical to delivering reliable and responsive IT support that enhances productivity and minimizes downtime. Job Duties: - In-depth knowledge of IT service desk operations - Expertise in ticket resolution and escalation - Strong customer service and communication skills - Ability to identify and resolve recurring issues - Analytical skills - Omnichannel Support Basic Qualifications: - Minimum 1 years performing IT customer support role/responsibilities - Ability to obtain a Public Trust clearance Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $38,900 - $73,097. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.