• Topic research & editorial planning: You have a feel for what moves our target audience • Create blog articles: You research independently, develop a clear structure, and write finished, publication-ready blog posts • Take content further: You think cross-channel and prepare topics so they can be adapted into videos and social media assets • AI as a tool: You use AI tools deliberately and purposefully

Texas, United States of America Job Family Group: Customer Operations Worker Type: Regular Posting Start Date: April 13, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role The Transactions Lead is responsible for overseeing all customer lifecycle transactions and market communications between SES and the utilities, ISOs/RTOs, and trading partners. This role ensures timely, accurate, and compliant execution of enrollments, drops, switches, meter events, and other transactional activity critical to billing accuracy, settlements, revenue realization, and customer experience. The role reports to the Operations Team Lead and serves as the organizational subject‑matter expert for retail electricity EDI transactions and utility interactions, manages a team of transaction analysts, and drives process excellence, automation, and compliance across competitive electricity markets. Accountabilities: - Lead end‑to‑end execution of retail electricity customer lifecycle transactions, including enrollments, switches, drops, renewals, meter changes, and service modifications - Ensure accurate and timely processing of all utility and market transactions to support billing, settlements, and customer onboarding/offboarding - Serve as primary operational liaison with TDUs/EDCs, ISOs/RTOs, and transaction trading partners - Maintain deep working knowledge of all retail electricity EDI transactions, including but not limited to 814 – Customer enrollments, switches, drops, and lifecycle events, 867 – Usage and interval meter data, 810 – Billing transactions, 820 – Payments and remittances - Ensure EDI data is accurately received, interpreted, validated, and applied across CRM, billing, and settlements systems - Oversee EDI exception management, root‑cause analysis, and coordination with utilities and vendors to resolve issues - Coach, develop, motivate, and performance-manage team members through consistent feedback, observation, and targeted skill building - Support hiring, onboarding, training, and ongoing readiness of staff, including reinforcement of knowledge across products, markets, tools, and compliance requirements - Ensure all transaction processes comply with applicable state regulatory rules (PUCT, PSCs), ISO/RTO protocols, and market timelines - Maintain strong SOX and internal controls around transaction processing, approvals, and exception handling - Support regulatory audits, data requests, and dispute investigations related to customer transactions - Identify and mitigate operational and financial risk arising from transaction failures, delays, or data quality issues - Establish SLAs, KPIs, and quality metrics for transaction timeliness, accuracy, and backlog management - Develop and maintain documented SOPs, job aids, and cross‑training to ensure coverage and scalability - Manage EDI service providers, including monitoring and enforcement of vendor SLAs - Support new market entry, product launches, utility integrations, and system implementations - Identify automation and process improvement opportunities to reduce manual effort, errors, and cycle times Participate in system testing, EDI certification, and change management efforts What you bring - Must have legal authorization to work in the US on a full-time basis for anyone other than current employer - Bachelor's degree in finance, Accounting, Business, Information Systems, or related field - At least 8 years of experience in retail electricity operations, transaction management, market operations, or EDI processing and at least 5 years of people management or team lead experience - Strong working knowledge of retail electric markets and utility interactions - Hands‑on experience managing EDI transactions and exception workflows - Deep experience with Intelometry and Excelergy Revenue Manager billing systems, including managing the interface with EDI platform and trading partners; experience using ESG’s EDI platform is a strong plus - Solid proficiency handling retail electricity EDI transactions, including 814 (enrollment/lifecycle), 867 (usage), 810 (billing), and 820 (payments/remittances), and timely resolution of EDI exceptions with utilities and trading partners - Experience in competitive electricity markets (ERCOT, PJM, MISO, NYISO, ISONE, CAISO) - Familiarity with billing and settlements dependencies tied to transaction data - Knowledge of Purchase of Receivables (POR) structures and customer lifecycle impacts - Strong Excel, data analysis, and operational reporting skills - Track record leading system migrations, conversions, and E2E testing at scale; experience stabilizing post-cutover operations - Strong change leadership, balancing near-term stability with long-term design and capability build - Demonstrated experience leading a team to meet and improve operational performance metrics and customer satisfaction outcomes - Excellent interpersonal, conflict resolution, analytical, and time management skills - Ability to multi-task, problem-solve, and communicate clearly under pressure in a fast-changing environment What we offer The base salary range for this position is $95,000 - $143,000 per year. As pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. - Progress as a person as we work on the energy transition together - Continuously grow the transferable skills you need to get ahead - Work at the forefront of technology, trends, and practices - Collaborate with experienced colleagues with unique expertise - Achieve your balance in a values-led culture that encourages you to be the best version of yourself - Benefit from flexible working hours, and the possibility of remote/mobile working - Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. - Take advantage of paid parental leave, including for non-birthing parents - Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply - Grow as you progress through diverse career opportunities in national and international teams - Gain access to a wide range of training and development programs We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. Shell in The United States Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US. We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas. We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Title: Content & Enablement Specialist - X (Formerly Twitter) Location: MarketStar HQ - Ogden, UT - Hybrid locations MarketStar HQ - Ogden, UT - Hybrid time type Full time Job Description: If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! About the Content & Enablement Specialist MarketStar looking to hire a Content & Enablement Specialist to support our SMB sales team selling advertising on X. In this position, you will play a pivotal role in repurposing marketing materials into high-impact sales sequences, templates, and snippets in Outreach to engage and accelerate deals with SMB advertisers. You will collaborate closely with the marketing and sales teams to develop content that drives revenue across the advertiser lifecycle (SDR, AE, and AM roles). Location: Ogden, UT Hybrid What Will You Do? · Obtain a thorough understanding of X advertising products, targeting capabilities, platform features, and sales processes for SMB advertisers · Collaborate with marketing and sales teams to repurpose existing marketing materials and content into effective sequences, templates, snippets, and other assets in Outreach · Create polished, engaging, and personalized email sequences, call scripts, and content tailored for SDR (prospecting), AE (closing), and AM (account management/expansion) roles to accelerate sales cycles and revenue · Utilize data-driven strategies and A/B testing to optimize Outreach sequences for higher open, click, reply, and conversion rates · Work cross-functionally with sales leadership, marketing, training, quality, and enablement teams to identify content gaps, operational improvements, and upskilling opportunities · Administer and optimize the Outreach platform along with other prospecting and engagement tools · Continually audit, edit, update, and refine existing sales content and sequences to maintain accuracy and alignment with current X platform offerings and best practices · Synthesize complex advertising concepts, product information, and sales techniques into accessible resources for the sales team · Support onboarding and ongoing development of SDRs, AEs, and AMs with Outreach training and content resources · Regularly communicate project status, performance insights, and recommendations to key stakeholders · Work with Biz Ops, data analysts, and leadership to create effective reporting and analytics that measure enablement impact on sales outcomes What Will You Need to Succeed? · Bachelor's degree in Marketing, Communications, Business, or a related field or comparable work experience · 1+ years of experience in sales enablement, content creation for sales teams, Outreach (or similar platform) sequence building, or related experience · Hands-on experience with Outreach or comparable sales engagement platforms is strongly preferred · Demonstrated understanding of B2B/SMB sales processes, preferably in digital advertising, media, or SaaS environments · Proficiency with educational and design concepts (instructional design, adult learning principles, creating effective enablement materials) · Self-motivated and resourceful, with the proven ability to multi-task and manage multiple projects simultaneously · Strong organization skills and attention to detail · Exceptional written and verbal communication skills, especially in creating persuasive sales copy · Ability to collaborate effectively with subject matter experts, marketing, sales, and key stakeholders · Team player with a collaborative and innovative style · Flexibility to adapt to changing business needs in a fast-paced advertising platform environment What We Offer: In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: · Structured learning and career development programs · Mental health program · Generous Paid Time Off policy · Paid medical leave · Child/Dependent care reimbursement · Education reimbursement · 401k match, hardship loan program, access to financial wellness advisor · Comprehensive healthcare coverage including medical, dental, and vision MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

Hello, let’s meet! Who We Are While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetInData, a pioneer in Big Data. Today, we’re a team of 1,000+ experts delivering top-notch work across cloud, data, and software. And we’re just getting started. What We Do We work on projects that matter – and that make a difference. From fintech and e-commerce to aviation, logistics, media, and fashion, we help our clients build scalable platforms, data-driven solutions, and next-gen apps using ML, LLMs, and Generative AI. Our clients include Spotify, Disney, ING, UPS, Tesco, Truecaller, AllSaints, Volotea, Schmitz Cargobull, and Allegro or InPost. We value smart tech, real ownership, and continuous growth. We use modern, open-source stacks, and we’re proud to be trusted partners of Databricks, dbt, Snowflake, Azure, GCP, and AWS. Fun fact: we were the first AWS Premier Partner in Poland! Beyond Projects What makes Xebia special? Our community. We run events like the Data&AI Warsaw Summit, organize meetups (Software Talks, Data Tech Talks), and have a culture that actively support your growth via Guilds, Labs, and personal development budgets — for both tech and soft skills. It’s not just a job. It’s a place to grow. What sets us apart?  Our mindset. Our vibe. Our people. And while that’s hard to capture in text – come visit us and see for yourself. About Project We are looking for a Functional Application Manager to support and develop our product content platform. In this role, you will work with a modern ecosystem of tools including Akeneo (PIM), Bynder (DAM), ProductsUp, and Priint, ensuring that product data and digital assets are well-structured, accurate, and effectively managed. This position is ideal for someone who enjoys working at the intersection of systems, data, and business users, with a strong focus on content quality and process improvement. You will be: - maintaining and improving the product data model, including attribute structures and translations, - running bulk exports and imports to update and manage product data, - improving data quality across both product information and digital assets, - supporting users of the platform and providing functional guidance, - training users and creating clear, practical documentation, - handling incident tickets and requests for system improvements, - collaborating with internal development teams on product content initiatives, - coordinating incident resolution and working closely with SaaS vendors, - creating small tools or scripts to facilitate efficient data management. Job requirements Your profile: - experience working with content-related platforms such as PIM, DAM, or similar systems, - solid understanding of data structures and data quality principles, - experience with data imports, exports, and bulk operations, - ability to support business users and translate functional needs into system improvements, - structured and organized approach to work, - strong communication skills, - comfort working in a cross-functional, multi-stakeholder environment, - minimum B2 level English proficiency. Nice to have: - experience with tools such as Akeneo, Bynder, ProductsUp, Priint, or similar platforms, - some coding or scripting ability (e.g., small automation tools, data utilities), - experience working with SaaS vendors or application support environments. Work from the European Union region and a work permit are required. Candidates must have an active VAT status in the EU VIES registry: https://ec.europa.eu/taxation_customs/vies/ Recruitment Process: CV review – HR Call – Interview I – Interview II – Decision