• Create and review contract proposals for IDN and GPO • Ensure compliance within company terms and conditions and pricing guidelines • Advise sales on objection handling techniques and alternative contract options • Build strong partnerships with cross functional peers and superiors

• Serve as a primary Workday HCM administrator for compensation and benefits modules • Own and manage relationships with global benefits brokers and insurance carriers • Lead annual benefits renewal negotiations globally • Conduct internal pay equity reviews and analyses • Translate compensation and benefits data into compelling insights

• Execute and enforce company renewal booking policies • Verify order and contract details for accuracy and completeness • Ensure timely and accurate recording of order information into Sales and Accounting systems, and communicate any issues or delays to relevant stakeholders • Provide knowledgeable and efficient support on renewal-related inquiries • Collaborate with management and other teams on cross-functional projects to improve renewals processes, systems, and customer experiences • Assist with the coordination and contracting of combined deals, concessions, and product swaps • Generate, maintain, and analyze renewal order metrics reporting

• Work independently to research, define, plan, and implement new EMR technology projects following the guidance and prioritization of the VP, IT Applications • Ensure EMR and integrated applications align with business requirements and systems goals, meet end-user needs, and identify and solve systems problems • Manage EMR application product updates, feature customization and improvement, maintenance, support (service desk tickets), troubleshooting, and customer service • Lead configuration, planning, and execution of WelbeHealth’s EMR and related applications needs for new market entry (launch) • Collaborate with the Training team to ensure new technologies, changes, and updates are included in training materials and curricula • Perform workflow assessments, design workflows to match business requirements, provide additional training and demos, and provide remote support on core technologies when needed • Evaluate existing EMR and EMR-related technologies used in operations and identify opportunities for increasing value creation and developing process improvement plans accordingly