• Create and execute engaging email and social media campaigns to sustain and grow community • Support day to day operations for the marketing planning and execution processes for a wide variety of interactive gaming content • Connect marketing activation with product and business deliverables: Organize and track campaign performance data • Manage day-to-day progress on channel activations including creative ideation, and content plans to ensure projects stay on story, on budget and on time • Coordinate marketing campaigns, events, and programs. • Develop a process to track the progress and performance of all initiatives.

• Assist in the development and tracking of product launch plans, deliverables, and milestones • Help coordinate cross-functional teams and resources to ensure launch readiness • Support process improvement initiatives by researching and recommending new tools, methodologies, and best practices • Contribute to launch metrics reporting and benchmarking to assess performance and impact • Participate in meetings with stakeholders from Product Marketing, Engineering, Sales, Operations, and Customer Support • Prepare communications and status updates for various internal audiences • Help document and maintain launch processes, templates, and lessons learned

• Social media content calendar management • Plan and manage our monthly social media content calendar, with support and input from the Head of Marketing and local office(s) • Develop and execute social media content across our social media platforms (e.g. Facebook, Instagram/Instagram Stories, TikTok, Twitter, Blog) • May be asked to assist with the management of paid social media • Maintain visual and conceptual brand consistency across all media platforms (digital, print and out-of-home) • Bring innovative ideas from conceptualization to execution, working cross-functionally with Diana Health teammates as needed to create compelling content • Manage the production process for social media creative assets, including requesting assets, crafting creative briefs and video scripts, and collaborating with the Head of Marketing on larger-scale video and image shoots • Track and report on relevant KPIs, bringing learnings back to the wider marketing team and implementing them to optimize social/digital content • Monitor competitor and industry updates within the social landscape • Monitor and respond to follower and customer comments and DMs in close partnership with the Head of Marketing and Community Outreach Managers • Foster a supportive, engaged brand community through comments and DMs

• Support the execution and ongoing management of marketing initiatives and campaigns • Assist with marketing implementation activities, including coordination across internal teams and tracking of deliverables • Provide support for a credit card Change in Terms (CIT) initiative and other customer communication efforts • Partner with a project manager to support timelines, meeting coordination, follow-up items, and project documentation • Conduct research, compile data, and prepare reports, summaries, or presentations to support team objectives • Provide administrative and project-related support for additional marketing initiatives, as needed