Job Closed

This listing is no longer active.

Desjardins logo
Desjardins

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Agent, Office work and operations

OperationsOperationsFull TimeRemoteMid LevelTeam 10,001+Since 1900H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

58 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Agent, Office work and operations

Desjardins

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to: - Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups - Provide support to users in the efficient use of tools and systems - Perform various administrative tasks related to data entry, extraction, processing, compilation and coding - Provide various information related to policies, programs and processes in your field - Prepare or revise presentations and other related documents What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - Trade school diploma in a related field - A minimum of three years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-17

Related Categories

Related Job Pages

More Operations Jobs

Prometric logo

Director, Channel Operations, Partner

Prometric

Prometric provides test development and delivery solutions to ensure "professionals everywhere are qualified to practice in their careers." A pioneer in large-s

Operations58 days ago

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Job Title: Director, Channel Operations, Partner Reports To: Vice President, Channel Operations, Americas       Department: Channel Operations Location: Remote (must be west of the Mississippi and near an airport) Be a part of our team! Our mission is Building the Workforce of Tomorrow. Our customers are your neighbours and global citizens aspiring to better themselves, their community, and the world by becoming licensed physicians, lawyers, security traders, financial planners, physical therapists, accountants, and much more.   Overview of the Position: Test Center Administrators (TCAs) and Test Center Managers (TCMs) serve as the face of Prometric in Test Centers (our storefronts) around the world. They are professionals who have a passion for superior customer service, interacting with customers taking life-changing exams. If you want to make a difference in people’s lives daily, read on, and click here to see the test taker experience. Prometric employs more than 2,000 TCAs worldwide. These individuals are respected for their ability to lead and control the test center environment (storefront quality). Supporting TCAs, TCMs manage all aspects of the testing facilities, personnel management, and proctor examinations. Supporting TCMs and TCAs alike, is team of District Managers (DMs) responsible for performance of a regionally based portfolio of test centers. As the Senior Manager, Channel Operations, Partner you will support a team of District Managers (DMs) that support test centers throughout the Americas. Your job as the Senior Manager is to lead through leaders, ensuring Prometric executes against contractual obligations, and internal KPIs and external SLAs. Mandatory Requirement Please do not apply if you cannot accommodate the requisite travel, it is non-negotiable. Travel ~25%. Storefront visits must be conducted at least once per quarter (on your schedule) in addition to 8-10 additional events that Prometric supports (set dates, known in advance). Total travel equates to roughly 50 days per year. Duties & Responsibilities: - Execute against Prometric’s internal KPIs for test centers, which includes metrics such as successful delivery of product, customer satisfaction with staff, and others - Execute against Prometric’s external KPIs for test centers which include on-time starts (think of this as departure time for airplanes as an analogy) - Ensure staff are equipped with the necessary skills, knowledge, and information to perform their roles to a high-quality standard. - Manage contracts (legal agreements) for our strategic partners - Ensure all customers are tested according to Standard Operating Procedures (SOP’s). - Lead other strategic initiatives, or any other duties, as assigned by management. Qualifications, Experience & Skills: - Bachelor’s degree or equivalent work experience - 3+ years management experience in customer service (e.g., hospitality, retail, etc.) - Ability to manage and develop talent; showing ability to motivate and inspire others. - Must be proactive and do everything in the interest of the customer - Ability to effectively communicate with team members and cross functionally - Business acumen and an ability to understand and develop operational metrics - Experience with MS Office, Outlook, Teams, Explorer-web browsing; Copilot a plus - Demonstrated ability to foster talent (e.g., promotions of directs, making yourself redundant, etc.) Desirable Experience: - Preferred experience supporting a distributed workforce. - Ability to speak proficient Spanish. Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

United States

Title: Officer, Bookkeeping & Operations Location: 104 Edward Street, Toronto, Ontario, Canada, M5G 0A9 Job Description: Title: National Officer, Bookkeeping & Operations Reports to: Director, Finance & Operations Salary Range: Hiring range $60,700 - $68,500 annually commensurate with experience and skills Position type: Full-Time/1 year contractVacancy Status: We are actively hiring to fill 1 current vacancy for this role. About Us: YWCA Canada is a leading voice for women, girls, Two-Spirit and gender diverse people. For 150 years, we’ve been at the forefront of a movement: to end gender-based violence, build affordable housing and advocate for workplace equity. We work to advance gender equity by responding to urgent needs in communities, through national advocacy and grassroots initiatives. Local YWCAs invest over $258 million annually to support over 330,000 individuals across the nation. Today, we engage young leaders, diverse communities, and corporate partners to achieve our vision of a safe and equitable Canada for all. About the role Reporting to the Director, Finance & Operations, the Officer, Bookkeeping & Operations is responsible for core bookkeeping and finance support, donor systems administration, and essential operational and IT coordination. This role ensures accurate financial processing, well‑maintained donor data and donation workflows, and reliable internal systems and tools that support staff across a distributed organization. A key focus of this role is the day‑to‑day ownership of donor databases and donation processing, as well as supporting system improvements and transitions as YWCA Canada evolves its fundraising and financial infrastructure. In addition, the role provides operational support related to organizational assets, IT coordination with external service providers, and the administration of internal tools and platforms. This position is well‑suited to someone who is detail‑oriented, systems‑minded, and comfortable working across finance, technology, and operation. KEY RESPONSIBILITIES Bookkeeping Responsibilities - Maintain accurate financial records in QuickBooks Online (QBO). - Manage accounts payable and receivable, including invoices, reimbursements, vendor payments, and expense claims. - Reconcile bank and credit card accounts and investigate discrepancies. - Support month‑end close activities, including donation reconciliation and supporting documentation. - Prepare routine financial summaries and reports for the Director, Finance & Operations. - Review and ensure the accuracy of financial information recorded in Float, including credit card transactions, receipt documentation, coding, and payment setup. - Support audit processes by maintaining organized financial records and responding to audit requests. Finance Support - Administer T4A tracking, including maintaining records for honorarium recipients and contractors. - Support internal and external audit processes by providing operational, systems, and documentation support as required. Operations Coordination - Manage organizational assets (laptops, monitors, peripherals), including tracking, lifecycle management, procurement support, and retirement. - Act as the day‑to‑day liaison with the external IT provider, escalating issues, coordinating repairs or replacements, and ensuring timely resolution. - Ensure staff technology is functional and appropriately maintained, in collaboration with the Director, Finance & Operations. - Act as the primary administrator for organizational tools and subscriptions. - Manage user access, permissions, and licence allocation, and remove access during offboarding. - Support subscription management, renewals, and vendor coordination, including identifying opportunities for cost efficiencies. Donation Support & Donor Administration - Act as the primary administrator for donor databases and donation systems, currently DonorPerfect, ensuring accurate, complete, and timely records. - Own donation processing workflows, including depositing and recording donations and reconciling donation data with finance records. - Manage donation receipts and acknowledgements, ensuring timely and accurate issuance. - Produce regular donation reports and support donation reconciliation in collaboration with Finance. - Serve as the first point of contact for donor inquiries through, responding to questions, updating donor information, and escalating issues as appropriate. - Maintain strong documentation of donation and donor data processes to support continuity and system changes. - Support the organization’s transition to a new donor or CRM platform, including data preparation, validation, testing, documentation, and coordination with internal and external stakeholders. REQUIREMENTS - 3+ years of bookkeeping experience (A/P, A/R, reconciliations, financial data entry). Experience in a charity is an asset. - Strong communication and interpersonal skills. - Excellent organizational skills and attention to detail. - Experience handling sensitive information with confidentiality. - Ability to create and optimize administrative and financial processes. - Ability to handle sensitive information with confidentiality. - Proficiency in QuickBooks Online (QBO). - Experience with Donation platform and/or CRM - Proficiency in Microsoft Office Suite, especially Excel. - First Aid certification is an asset (or willingness to obtain within three months). - Experience with Float, Plooto, or similar financial tools is considered an asset. - Experience supporting system implementations or platform transitions, including CRM, finance, or operational systems is an asset. - Bilingual (French & English) is an asset. Working at YWCA Canada YWCA Canada is committed to creating an inclusive and equitable workplace. We encourage applications from Black, Indigenous, and racialized people, 2SLGBTQIA+ individuals, people with disabilities, and others with lived experience of marginalization. Why work with us - Impactful Work: Join a team dedicated to advancing equity and creating meaningful change for women, girls, Two-Spirit, and gender-diverse people across Canada. - Inclusive Culture: We celebrate diversity and foster a workplace where unique perspectives and lived experiences are valued and respected. - Equitable pay: We offer a competitive salary that reflects your skills, experience, and contributions. - Great Benefits: Enjoy benefits that prioritize your well-being and work-life balance: - Health Benefits: Full benefits from day one for you and your dependents, which include gender-affirming care, and a supplemental $2,000/year healthcare spending account, and telehealth. - Mental Health Support: Access to mental health professionals, an Employee Assistance Program, and Noojimo, which offers mental health services to Indigenous staff. - Time Off: 4 weeks of vacation per year, which increase after 3 years of service (to a maximum of 8 weeks), and 18 Wellness and Emergency days - Holiday Closure and Summer Friday: Summer Fridays in July and August and a 1-week office closure between Christmas and New Year. - Employer Matching Pension Plan: 5% employer-matching pension after 3 months. - Professional Development: A professional development stipend, and in addition to other learning and growth opportunities. - WFH Stipend: Internet and phone stipend, and a one-time WFH setup stipend to support your remote or hybrid work. - Parental leave top-up: Up to 90% top-up for 15 weeks of maternity leave and 35 weeks of parental leave. - Flexibility: We understand the importance of flexibility in today's fast-paced world. That's why we offer flexible work arrangements to accommodate your needs and preferences. Whether you prefer to work remotely or at the office or have some flexibility during your workday. Application & Interview Process: - Submit your resume on Humi and answer a few questions. Please note only applications via Humi will be considered, unless related to an accommodation request. - 30-minute call with HR (for selected candidates) over Teams to discuss your background, YWCA Canada, the role and answer some of your initial questions. - 60-minute interview with the National Director, Finance & Operations and the National Manager, Finance & Operations. - Reference Check: We want to learn more about your teamwork and collaboration, so we would like to contact a few individuals you have worked with in the past. Be ready to provide us with 2-3 professional references, including 1 supervisor. - Offer At every step of the process, we like to let candidates know if they will be moving forward or not. Candidates in the first step of the process should expect a response within 3 weeks. Candidates in the following steps, can expect a reply within 2 weeks. Some final things to note: The successful candidate will be committed to working from an anti-oppression, feminist perspective. To uphold our commitment to equity and fairness, we have implemented a non-negotiation policy for salaries and benefits. Negotiating compensation can perpetuate inequalities and biases, leading to disparities in pay based on negotiation skills or personal circumstances. By eliminating negotiation, we ensure that all employees are treated with equity and have access to the same opportunities for compensation. Our office is located in downtown Toronto. We are remote flexible, which means that the team can choose if they work at the office or from home and when. Travel is expected 4-5 times per year within Canada. If you think you don’t have all the requirements, you are passionate about the YWCA mission and think this is the right role for you, we want to hear from you! We encourage women from racialized and/or newcomer, gender diverse, non-binary and/or gender fluid, 2SLGBTQIA+ First Nation, Métis and Inuit, immigrant, refugee, BIPOC, and people living with disabilities to apply. Accommodations YWCA Canada is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We value diversity and inclusion and are committed to creating an inclusive and welcoming environment for all.

Canada
$60.7K - $68.5K / year
Teamified logo

Loan Processor

Teamified

Empower Global Teams

Operations58 days ago
Full TimeRemoteTeam 201-500Since 2021H1B No Sponsor

About Teamified Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people. About our Client: Our client works tirelessly to get you the right home loan, not just the easiest one. They want to be the #1 mortgage broking business in Australia as judged by their most valued critics – their customers! Their focus on delivering world-class customer service directs everything that they do, and since launching in 2013, They’re proud to have helped thousands of satisfied customers across Australia achieve fantastic financial outcomes. About the Role: The Senior Loan Processor is responsible for managing mortgage applications from submission through to settlement while ensuring accuracy, compliance, and timely processing. The role works closely with mortgage brokers, lenders, clients, and internal stakeholders to gather documentation, verify application details, and ensure a smooth loan processing experience. This role requires experience in Australian mortgage processing, excellent attention to detail, and proficiency in CRM systems used in mortgage broking environments. The Senior Loan Processor plays a key role in ensuring applications progress efficiently through the loan lifecycle. Key Responsibilities: Loan Processing & Administration - Manage loan processing from application submission through to settlement. - Review loan applications for completeness and accuracy before submission to lenders. - Collect, verify, and organise supporting documents including financial statements, identification, and compliance requirements. - Ensure all loan documentation meets lender and regulatory standards. - Track loan applications and proactively follow up with lenders, brokers, and clients. CRM & System Management - Maintain accurate and up-to-date records in the CRM system. - Manage loan pipelines, tasks, and documentation through the CRM platform. - Update notes, milestones, and compliance records throughout the loan lifecycle. - Generate reports and pipeline updates for internal stakeholders. Client & Stakeholder Communication - Liaise with brokers, lenders, clients, and solicitors to ensure smooth processing of loan applications. - Provide updates regarding application status and required documentation. - Respond promptly to enquiries from clients and stakeholders. Compliance & Quality Assurance - Ensure loan files comply with Australian mortgage lending regulations and lender policies. - Maintain accurate records to support compliance and audit requirements. - Identify potential risks or issues in loan applications and escalate where necessary. Process Improvement - Identify opportunities to improve efficiency in loan processing workflows. - Support the development of best practices for documentation, CRM management, and lender communication.

Philippines
Job Closed
Accenture logo

Finance Process & Operations Processor

Accenture

Founded in 1989, Accenture is an outsourcing, management consulting, and technology services company with an international presence and annual revenues exceeding $20 billion. Accen

Operations58 days ago

岗位职责: 1.负责公司应收账款的管理工作,跟踪应收账款进度,与客户保持良好沟通,确保应收账款按时回款 2.梳理客户信息,建立和完善客户数据档案 3.及时完成所负责应收账款的对账清账,对于未名款项进行及时跟进,确保在相应账期内及时完成系统处理 4.完成开具发票及相关账务处理,确保及时、准确 5.负责团队管理及日常、月结工作安排,具有较强的组织和协调能力,能够高效完成自我及团队工作安排 6.SLA相关数据收集及统计,确认数据及时性和准确性,针对问题条目跟踪解决. 7.协助部门负责人完成其他相关工作 招聘要求: 1.财务、会计相关专业优先或财务工作经验 2.具备3年以上应收账款相关工作经验,熟悉企业收款流程优先 3.具备良好的沟通协调能力,能熟练运用办公软件(如Excel);有SAP经验优先;有电商流程经验优先 4. 英文读写,能够熟练使用英文界面和系统及回复客户邮件 5.工作细心、认真负责,具备较强的团队合作精神 6.具备一定的抗压能力,能适应快节奏的工作环境 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

China