Role Description Kidde Global Solutions is seeking a Senior Director, IT Infrastructure & Operations to lead the strategy, execution, and continuous evolution of enterprise infrastructure and operational services across the company. This role owns the reliability, scalability, security, and financial performance of KGS’s global IT infrastructure and operations. The Senior Director will modernize the I&O function, strengthen service delivery, and ensure technology capabilities directly enable business growth, resilience, and operational excellence. As a key member of the IT senior leadership team, this role helps define and execute enterprise IT strategy while delivering measurable business value through strong governance, disciplined execution, and modern operating practices. Key Responsibilities - Strategy & Leadership - Define and execute the mission, vision, and multi‑year strategy for Infrastructure and Operations aligned to business and IT priorities. - Serve as a trusted advisor to IT and business leaders, translating business needs into scalable, cost‑effective I&O solutions. - Lead organizational and operating model transformations to improve speed, reliability, and customer experience. - Operational Excellence - Deliver highly reliable, secure, and resilient infrastructure services across compute, network, cloud, workplace, and platform operations. - Establish and mature IT Service Management practices, including incident, problem, change, asset, and configuration management. - Implement governance frameworks that support audit readiness, risk management, compliance, and operational transparency. - Drive continuous service improvement programs with clear metrics, outcomes, and accountability. - Financial & Vendor Management - Own the I&O budget, balancing growth, modernization, and cost optimization. - Develop and execute an I&O sourcing strategy, managing strategic vendors and managed service providers. - Actively reduce technical debt while improving service quality and financial predictability. - Modernization & Innovation - Lead adoption of modern practices including cloud, automation, self‑service, DevOps, SRE, and platform‑based operations. - Monitor industry trends and emerging technologies to inform roadmap decisions and investment priorities. - Standardize platforms and services to drive scale, efficiency, and operational simplicity. - Resilience & Risk - Strengthen enterprise resilience through proactive reliability engineering, redundancy, and disaster recovery planning. - Ensure infrastructure capabilities support security, regulatory, and compliance requirements. - Partner closely with Cybersecurity and Enterprise Architecture to embed security and resilience by design. - People & Culture - Build, inspire, and develop a high‑performing global I&O team across onshore, nearshore, and offshore locations. - Foster a culture of ownership, accountability, and continuous improvement. - Align team objectives to enterprise outcomes using KPIs, OKRs, and outcome‑driven metrics. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field. - 10+ years of IT experience, including large‑scale infrastructure and operations. - 5+ years leading diverse, global teams across multiple geographies. - 3+ years in senior leadership roles with responsibility for strategy, execution, and organizational development. - 3+ years managing managed service providers and sourcing agreements. Preferred Qualifications - Strong experience with modern delivery and collaboration tools. - Working knowledge of Lean, Agile, and modern operational practices. - Proven ability to operate effectively in fast‑paced, ambiguous environments. - Proven leader who inspires teams with a clear vision aligned to business outcomes. - Demonstrated success driving enterprise change, including cloud adoption, DevOps, SRE, and operating model transformation. - Strong operational and financial acumen with the ability to execute complex strategies. - Experience simplifying and scaling infrastructure in complex, global environments. - Effective at leveraging hybrid resource models, including nearshore and offshore teams. - Ability to design and implement self‑service and automation to improve speed and user experience. - Strong partner to vendor management and sourcing teams for third‑party governance. - Data‑driven leader who uses metrics to measure performance, outcomes, and continuous improvement. Compensation and Benefits - Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. - The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. - Kidde Global Solutions is committed to providing a competitive benefits package to our employees including: - Medical, dental, and vision coverage - Life and disability insurance - Retirement plan - Paid time off (vacation, sick, company holidays) - 401(k) with employer match - EAP assistance - And more.

Sales Initiatives and Operations Manager Department: Sales Employment Type: Full Time Location: USA Remote - Central Time Description Title: Sales Initiatives and Operations Manager The North America Initiatives and Operations Manager will work closely with senior leadership to drive execution, alignment, and scale for go-to-market initiatives across the region. This role is instrumental in translating strategic priorities into coordinated programs, measurable outcomes, and consistent cross-functional execution spanning Sales, Marketing, Pre-Sales, Delivery, and Partner teams. This is a high-impact, execution-focused role ideal for a proactive professional who thrives at the intersection of strategy, data, program management, and executive communication. The position is primarily remote, with occasional travel for planning sessions, customer events, and internal meetings. Key Responsibilities Go-to-Market Program Execution - Drive planning, coordination, and execution of North America sales and marketing programs - Provide insight-driven recommendations to inform future go-to-market planning - Translate leadership priorities into actionable initiatives with defined milestones - Maintain structured oversight of program progress, dependencies, and outcomes - Ensure priorities and next steps are communicated clearly and consistently across teams Data, Insights & Reporting - Build dashboards, trackers, and reporting mechanisms to enable data-driven decisions - Analyze trends related to pipeline, account engagement, program adoption, and performance - Synthesize complex data into clear insights and executive-ready summaries - Partner with Sales, Finance, and Operations to ensure data integrity and alignment Sales & Pre-Sales Enablement - Partner with cross-functional commercial teams to support campaign execution and field enablement - Operationalize proposition-led initiatives through structured programs and messaging - Promote alignment across sellers, specialists, solution architects, and advisors - Track go-to-market adoption and assess program effectiveness Account & Market Coordination - Support structured account planning, engagement cadence, and prioritization models - Coordinate targeted account and market initiatives across teams - Monitor execution and follow-through on agreed strategic priorities - Contribute to improving account engagement, contact coverage, and CRM data quality Cross-Functional Collaboration - Work closely with stakeholders across Sales, Marketing, Pre-Sales, Delivery, and Operations - Act as a connector to drive alignment, clarity, and momentum across initiatives - Surface risks, dependencies, and opportunities requiring leadership attention Business Reviews & Executive Communications - Develop and maintain North America monthly and quarterly business reviews for: - Global executive leadership - North America Sales leadership - North America Delivery leadership - Produce clear, executive-ready materials summarizing: - Business performance and trends - Progress against strategic priorities - Key initiatives, risks, and focus areas - Ensure consistency, accuracy, and quality across reporting cycles All-Hands Content & Presentation Management - Lead content planning and presentation development for monthly and quarterly North America All-Hands calls - Collaborate with Sales, Delivery, Marketing, and Operations leaders to gather updates - Shape aligned messaging that reflects current priorities and progress - Create high-quality PowerPoint presentations and supporting materials - Manage timelines and readiness to ensure polished, on-time execution Executive Support & Representation - Prepare presentations and briefing materials for leadership meetings - Represent leadership in selected meetings to support continuity and decision follow-up - Capture and track decisions, action items, and next steps to ensure accountability Program Governance & Operating Rhythm - Support the establishment of consistent operating rhythms and governance processes - Track execution against plans and identify risks, gaps, or dependencies - Help drive transparency, efficiency, and momentum across initiatives Qualifications Experience in one or more of the following: - Program management - Sales operations - Marketing operations - Business operations - Consulting or analytics-driven roles - Experience supporting senior leaders or cross-functional programs in a B2B environment preferred - Experience in professional services, technology, or cybersecurity is a strong plus Skills - Strong proficiency in Microsoft Excel, PowerPoint, and Copilot - Experienced Salesforce user - Ability to connect execution insights back to strategic decision-making - Skilled at building dashboards, trackers, and executive-level presentations - Strong analytical and problem-solving capabilities - Excellent written and verbal communication skills - Ability to manage multiple initiatives and prioritize effectively Personal Attributes - Highly organized, proactive, and execution-focused - Strong relationship builder, comfortable engaging senior stakeholders at regional and global levels - Able to operate effectively in fast-paced, ambiguous environments - Discreet, professional, and trusted to represent leadership appropriately - Curious, motivated, and eager to learn how complex organizations scale Work Environment - Primarily remote - Occasional travel for planning sessions, meetings, and events About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. uirement. Key Responsibilities Key Responsibilities

Role Description The Concierge Specialist serves as the primary liaison for new prospects and existing clients, ensuring a smooth and positive experience throughout onboarding, product adoption, and account expansion. This role partners closely with clients and internal teams to coordinate new account setups, product activations, and ongoing support, delivering an efficient and engaging introduction to the Factual Data organization. Job Responsibilities - Act as the main point of contact for new prospects as they transition into Factual Data’s client base. - Serve as a key partner to the Account Advisory team, coordinating product activations and onboarding for existing clients. - Respond promptly and professionally to client and internal requests to ensure a seamless experience. - Plan and lead discovery and workflow calls with clients and internal teams to support successful implementations. - Conduct post-launch follow-up meetings within the first 90 days to gather feedback and provide continued support. - Collaborate across departments to resolve issues, meet deadlines, and maintain clear communication throughout the process. - Think strategically and creatively to troubleshoot challenges and develop effective solutions. - Deliver a high level of customer service that reflects Factual Data’s commitment to client success. - Encourage client adoption and understanding of Factual Data’s products, tools, and operational processes. - Identify opportunities to improve procedures, enhance efficiency, and elevate client experience. - Other duties as assigned. Qualifications - High school diploma or equivalent required; bachelor’s degree preferred. - Exceptional verbal and written communication skills. - Highly organized with proven skill in prioritizing multiple projects and deadlines. - Demonstrates strong problem-solving and analytical thinking. - Adept at providing quick, effective solutions in dynamic environments. - Self-motivated, adaptable, and eager to learn. - Skilled in mastering proprietary and third-party software systems quickly. - Experience with or willingness to learn AI tools and emerging technologies. Remote Work Requirements - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Physical Demands - Frequently communicate information so others will understand. - Remain in a stationary position at least 50% of the time. - Lift up to 15 pounds at times. - Occasionally move about the inside of an office. - Position self to maintain files in a cabinet and place computers under a desk or in a cabinet. - Constantly observe typewritten text on a computer screen. - Operate a laptop and use a telephone regularly. - Travel throughout the USA by automobile or airplane which may require overnight lodging. Work Environment - May be in a stationary position in an office setting. - May be exposed to quiet to moderate noise level. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance, short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Securitize, the leader in tokenizing real-world assets with $3.7B+ AUM (as of May 5, 2025), is bringing the world on-chain through tokenized funds in partnership with top-tier asset managers, such as Apollo, BlackRock, Hamilton Lane, KKR, and others. Securitize, through its subsidiaries, is a SEC-registered broker dealer, digital transfer agent, fund administrator, and operator of a SEC-regulated Alternative Trading System (ATS). Securitize is a global, fully remote team consisting of top talent from the blockchain and financial services industries. Having raised $170M overall to date, we are backed by some of the largest names in finance and technology, including BlackRock, Morgan Stanley, Blockchain Capital, MUFG, Sumitomo Mitsui Trust Bank, Sony Finance, Banco Santander, Coinbase, among others. Securitize has also been recognized as a 2025 Forbes Top 50 Fintech company. Before applying, we encourage you to visit us to learn more: Website | X/Twitter | LinkedIn About the Role We are hiring a highly detail-oriented Operations Officer to support our newly authorized TSS in Spain. This role plays a critical part in ensuring Securitize meets all regulatory obligations across front, middle, and back-office functions, while delivering best-in-class service to our clients and internal stakeholders. The ideal candidate has deep experience in regulated financial institutions, a strong understanding of investment services operations, and an ability to manage detailed processes in fast-moving, highly regulated environments. What You’ll Do Operational Responsibilities - Support front, middle, and back-office processes including: - Reception and transmission of client orders - Execution of orders on behalf of clients - Management of multilateral trading systems - Custody and administration of financial instruments for clients - Maintaining adequate and orderly internal records - Ensure the firm complies with pre-trade and post-trade transparency obligations. - Maintain the procedures and systems necessary to meet all obligations relating to order communications sent to the CNMV, ensuring notifications are accurate and transmitted on time - Ensure the firm meets obligations for reference data on financial instruments. - Verify that all systems, procedures, and mechanisms comply with Royal Decree-Law 21/2017, including system resilience, volatility management, electronic trading, and minimum price variation standards. - Inform members or participants of the SMN/SOC of their responsibilities regarding settlement of operations executed in the system. Validate that Securitize has implemented all measures necessary for efficient settlement within the SMN/SOC. - Comply promptly with CNMV instructions, including those relating to exclusion or suspension of financial instruments from trading. - Maintain five-year records for all orders and transactions executed within the SMN/SOC, ensuring they remain accessible to the CNMV. - Ensure the firm does not execute client orders using its own capital or engage in matched principal trading unless authorized. Client & Service Operations - Prepare and deliver essential execution information to clients in durable and compliant formats. - Support the Customer Service Area (within Operations) by validating customer onboarding data, account opening documentation, and completeness of all required materials. - Apply and maintain operational controls related to: - Customer categorization - Suitability and convenience assessments - Conflict-of-interest management - Best execution practices - Processing of customer orders - Manage telephonic and electronic communication procedures with clients, ensuring: - Clients are notified of required recordings prior to service - All relevant interactions are captured in durable media (mail, email, fax, electronic channels, written meeting minutes, etc.) - These recordings are available to clients upon request What You Bring - University degree in a legal, economic, or financial discipline. 3+ years of experience in a regulated financial institution (e.g., investment firm, bank, broker-dealer) in roles involving regulatory compliance, custody, depositary functions, or operations related to financial instruments. - Strong understanding of European financial regulations and operational requirements under CNMV or other EU/National Competent Authorities. - Exceptional attention to detail and ability to manage complex procedural workflows. - Ability to thrive in a fast-paced, innovative, and cross-functional environment. - Experience within investment services or digital asset ecosystems is a plus. Why Join Us? Become a part of our rapidly expanding organization and enjoy a supportive and rewarding work environment: - Flexible Paid Time Off – Promoting a healthy work-life balance. - Equity Grant Opportunities – Share in the success and future growth of the company. - Remote Work Flexibility – Work from anywhere while staying connected with a dynamic and collaborative team. Additional Benefits for US employees - Comprehensive Insurance Coverage – Employer-paid Medical, Dental, and Vision benefits for you and your family. - 401(k) Retirement Plan – Secure your financial future with employer-sponsored savings. Securitize is an equal opportunity employer and is committed to fostering a diverse, inclusive, and equitable workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital or family status, or any other characteristic protected by applicable law. All employment decisions at Securitize are based on job-related qualifications, merit, and business needs. We welcome candidates from all backgrounds, experiences, and perspectives to apply.