Officer, Bookkeeping and Operations
Location
Canada
Posted
46 days ago
Salary
$60.7K - $68.5K / year
Seniority
Senior
No structured requirement data.
Job Description
Officer, Bookkeeping and Operations
YWCA Canada
Title: Officer, Bookkeeping & Operations Location: 104 Edward Street, Toronto, Ontario, Canada, M5G 0A9 Job Description: Title: National Officer, Bookkeeping & Operations Reports to: Director, Finance & Operations Salary Range: Hiring range $60,700 - $68,500 annually commensurate with experience and skills Position type: Full-Time/1 year contractVacancy Status: We are actively hiring to fill 1 current vacancy for this role. About Us: YWCA Canada is a leading voice for women, girls, Two-Spirit and gender diverse people. For 150 years, we’ve been at the forefront of a movement: to end gender-based violence, build affordable housing and advocate for workplace equity. We work to advance gender equity by responding to urgent needs in communities, through national advocacy and grassroots initiatives. Local YWCAs invest over $258 million annually to support over 330,000 individuals across the nation. Today, we engage young leaders, diverse communities, and corporate partners to achieve our vision of a safe and equitable Canada for all. About the role Reporting to the Director, Finance & Operations, the Officer, Bookkeeping & Operations is responsible for core bookkeeping and finance support, donor systems administration, and essential operational and IT coordination. This role ensures accurate financial processing, well‑maintained donor data and donation workflows, and reliable internal systems and tools that support staff across a distributed organization. A key focus of this role is the day‑to‑day ownership of donor databases and donation processing, as well as supporting system improvements and transitions as YWCA Canada evolves its fundraising and financial infrastructure. In addition, the role provides operational support related to organizational assets, IT coordination with external service providers, and the administration of internal tools and platforms. This position is well‑suited to someone who is detail‑oriented, systems‑minded, and comfortable working across finance, technology, and operation. KEY RESPONSIBILITIES Bookkeeping Responsibilities - Maintain accurate financial records in QuickBooks Online (QBO). - Manage accounts payable and receivable, including invoices, reimbursements, vendor payments, and expense claims. - Reconcile bank and credit card accounts and investigate discrepancies. - Support month‑end close activities, including donation reconciliation and supporting documentation. - Prepare routine financial summaries and reports for the Director, Finance & Operations. - Review and ensure the accuracy of financial information recorded in Float, including credit card transactions, receipt documentation, coding, and payment setup. - Support audit processes by maintaining organized financial records and responding to audit requests. Finance Support - Administer T4A tracking, including maintaining records for honorarium recipients and contractors. - Support internal and external audit processes by providing operational, systems, and documentation support as required. Operations Coordination - Manage organizational assets (laptops, monitors, peripherals), including tracking, lifecycle management, procurement support, and retirement. - Act as the day‑to‑day liaison with the external IT provider, escalating issues, coordinating repairs or replacements, and ensuring timely resolution. - Ensure staff technology is functional and appropriately maintained, in collaboration with the Director, Finance & Operations. - Act as the primary administrator for organizational tools and subscriptions. - Manage user access, permissions, and licence allocation, and remove access during offboarding. - Support subscription management, renewals, and vendor coordination, including identifying opportunities for cost efficiencies. Donation Support & Donor Administration - Act as the primary administrator for donor databases and donation systems, currently DonorPerfect, ensuring accurate, complete, and timely records. - Own donation processing workflows, including depositing and recording donations and reconciling donation data with finance records. - Manage donation receipts and acknowledgements, ensuring timely and accurate issuance. - Produce regular donation reports and support donation reconciliation in collaboration with Finance. - Serve as the first point of contact for donor inquiries through, responding to questions, updating donor information, and escalating issues as appropriate. - Maintain strong documentation of donation and donor data processes to support continuity and system changes. - Support the organization’s transition to a new donor or CRM platform, including data preparation, validation, testing, documentation, and coordination with internal and external stakeholders. REQUIREMENTS - 3+ years of bookkeeping experience (A/P, A/R, reconciliations, financial data entry). Experience in a charity is an asset. - Strong communication and interpersonal skills. - Excellent organizational skills and attention to detail. - Experience handling sensitive information with confidentiality. - Ability to create and optimize administrative and financial processes. - Ability to handle sensitive information with confidentiality. - Proficiency in QuickBooks Online (QBO). - Experience with Donation platform and/or CRM - Proficiency in Microsoft Office Suite, especially Excel. - First Aid certification is an asset (or willingness to obtain within three months). - Experience with Float, Plooto, or similar financial tools is considered an asset. - Experience supporting system implementations or platform transitions, including CRM, finance, or operational systems is an asset. - Bilingual (French & English) is an asset. Working at YWCA Canada YWCA Canada is committed to creating an inclusive and equitable workplace. We encourage applications from Black, Indigenous, and racialized people, 2SLGBTQIA+ individuals, people with disabilities, and others with lived experience of marginalization. Why work with us - Impactful Work: Join a team dedicated to advancing equity and creating meaningful change for women, girls, Two-Spirit, and gender-diverse people across Canada. - Inclusive Culture: We celebrate diversity and foster a workplace where unique perspectives and lived experiences are valued and respected. - Equitable pay: We offer a competitive salary that reflects your skills, experience, and contributions. - Great Benefits: Enjoy benefits that prioritize your well-being and work-life balance: - Health Benefits: Full benefits from day one for you and your dependents, which include gender-affirming care, and a supplemental $2,000/year healthcare spending account, and telehealth. - Mental Health Support: Access to mental health professionals, an Employee Assistance Program, and Noojimo, which offers mental health services to Indigenous staff. - Time Off: 4 weeks of vacation per year, which increase after 3 years of service (to a maximum of 8 weeks), and 18 Wellness and Emergency days - Holiday Closure and Summer Friday: Summer Fridays in July and August and a 1-week office closure between Christmas and New Year. - Employer Matching Pension Plan: 5% employer-matching pension after 3 months. - Professional Development: A professional development stipend, and in addition to other learning and growth opportunities. - WFH Stipend: Internet and phone stipend, and a one-time WFH setup stipend to support your remote or hybrid work. - Parental leave top-up: Up to 90% top-up for 15 weeks of maternity leave and 35 weeks of parental leave. - Flexibility: We understand the importance of flexibility in today's fast-paced world. That's why we offer flexible work arrangements to accommodate your needs and preferences. Whether you prefer to work remotely or at the office or have some flexibility during your workday. Application & Interview Process: - Submit your resume on Humi and answer a few questions. Please note only applications via Humi will be considered, unless related to an accommodation request. - 30-minute call with HR (for selected candidates) over Teams to discuss your background, YWCA Canada, the role and answer some of your initial questions. - 60-minute interview with the National Director, Finance & Operations and the National Manager, Finance & Operations. - Reference Check: We want to learn more about your teamwork and collaboration, so we would like to contact a few individuals you have worked with in the past. Be ready to provide us with 2-3 professional references, including 1 supervisor. - Offer At every step of the process, we like to let candidates know if they will be moving forward or not. Candidates in the first step of the process should expect a response within 3 weeks. Candidates in the following steps, can expect a reply within 2 weeks. Some final things to note: The successful candidate will be committed to working from an anti-oppression, feminist perspective. To uphold our commitment to equity and fairness, we have implemented a non-negotiation policy for salaries and benefits. Negotiating compensation can perpetuate inequalities and biases, leading to disparities in pay based on negotiation skills or personal circumstances. By eliminating negotiation, we ensure that all employees are treated with equity and have access to the same opportunities for compensation. Our office is located in downtown Toronto. We are remote flexible, which means that the team can choose if they work at the office or from home and when. Travel is expected 4-5 times per year within Canada. If you think you don’t have all the requirements, you are passionate about the YWCA mission and think this is the right role for you, we want to hear from you! We encourage women from racialized and/or newcomer, gender diverse, non-binary and/or gender fluid, 2SLGBTQIA+ First Nation, Métis and Inuit, immigrant, refugee, BIPOC, and people living with disabilities to apply. Accommodations YWCA Canada is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We value diversity and inclusion and are committed to creating an inclusive and welcoming environment for all.
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