Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Solution Architect - North Central
Location
United States
Posted
52 days ago
Salary
$110K - $174K / year
Seniority
Mid Level
Job Description
Solution Architect - North Central
Redis
Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why Redis? It’s an opportunity to thrive with cutting-edge real-time technology, a robust go-to-market strategy, and a commitment to pushing boundaries. We are the driving force behind Open-Source Redis, the world’s most loved in-memory database, and Redis Enterprise serving over 10,000 customers worldwide, to reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Why would you love this job? As a Solutions Architect, you will educate and collaborate with customers to create customized Redis powered solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges and evaluations, working hands-on with our customers using one of the best technologies in the market. The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer’s business objectives. If you are a technology expert, with desire to provide potential customers with the best customer experience, this is the right challenge for you. Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to and in accordance with applicable law. Redis may not contact you immediately following receipt of your application. What you’ll do: - Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services. - Understand, quantify and verify the business needs of customers and their specific use cases. - Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots. - Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts. - Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering. - Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D. What will you need to have? - 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software - Hands-on experience with server-side software development and Linux - Experience with scalable and highly available distributed systems - BS in Computer Science / B.A. or equivalent work experience - A team player with excellent communication and presentation skills As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
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Solution Architect - NorthEast
RedisRedis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Who we are? A global company with a diverse and talented team. We dream, create, and succeed as one. Collaboration, open feedback, innovation, and growth aren’t just words here; they’re our DNA. We’re doers who value action over words and are committed to excellence, mutual support, and continuous learning. Redis offers more than a job; your voice matters here – join us and redefine what’s possible. Why Redis? It’s an opportunity to thrive with cutting-edge real-time technology, a robust go-to-market strategy, and a commitment to pushing boundaries. We are the driving force behind Open-Source Redis, the world’s most loved in-memory database, and Redis Enterprise serving over 10,000 customers worldwide, to reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Why would you love this job? As a Solutions Architect, you will educate and collaborate with customers to create customized Redis powered solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges and evaluations, working hands-on with our customers using one of the best technologies in the market. The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer’s business objectives. If you are a technology expert, with desire to provide potential customers with the best customer experience, this is the right challenge for you. Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to and in accordance with applicable law. Redis may not contact you immediately following receipt of your application. What you’ll do: - Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services. - Understand, quantify and verify the business needs of customers and their specific use cases. - Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots. - Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts. - Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering. - Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D. What will you need to have? - 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software - Hands-on experience with server-side software development and Linux - Experience with scalable and highly available distributed systems - BS in Computer Science / B.A. or equivalent work experience - A team player with excellent communication and presentation skills The estimated gross base annual salary range for this role is $139,200 – $208,800 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
About the role We are looking for an ambitious and results-driven Scientific Solutions Architect to join our growing team in Germany. This role is critical to driving successful outcomes for Albert's most strategically important customers, from the fuzzy front end of a deployment through to realized value. You'll bridge the gap between scientific R&D workflows and enterprise digital strategy, acting as a trusted advisor who brings structure to ambiguous environments and champions the customer's long-term success. If you're passionate about cutting-edge technology and thrive in a fast-paced, mission-driven environment, we want to hear from you. 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Sales Support - Support enterprise sales by delivering technical presentations, leading exploratory discussions, mapping laboratory workflows to Albert, and constructing architectural and data flow diagrams. - Develop presentation materials that emphasize the value of Albert's solutions to customer business needs, and manage key partnership discussions to help shape effective, scalable engagements. - Partner with Sales Enablement to provide input on customer engagement strategies that support successful, long-term solution implementation and value alignment. 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Innovator: Passionate about improving customer outcomes through digital tools and scientific rigor; continuously seeks better ways to deliver and demonstrate value. Collaboration: Strong interpersonal skills and the ability to work effectively with cross-functional teams, building trust and rapport with clients and stakeholders at all levels. Why Albert? We have a huge impact. Albert is a growing team with a big reach. Our platform facilitates the invention of materials for tens of thousands of companies and hundreds of thousands of applications — from coatings used on rockets to adhesives used in electric vehicles to 3D printed medical devices. We love distributed teams. Albert's home-base is in the California Bay Area, but we have multiple offices and employees sprinkled around the globe. In fact, over 50% of our employees work outside of California. An international remote culture is in our DNA. We care about you. 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Position Overview LeanScale is a leading consulting firm powering high-growth, B2B Technology startups (e.g. Mistral AI, Chainguard, Clio, and many more). We're looking to build the McKinsey-for-startups and take pride in bringing in A+ talent. Startups need to rapidly gain distribution before the tech incumbents (bigger tech companies) build their technology. It's a race. And Go-to-Market Operations is a key part in being able to set the proper foundation and grow quickly. We help leading Go-to-Market organizations build their growth models, and implement the right GTM Operations infrastructure to execute on their plans. As a GTM Architect, you will be the main point-of-contact on client engagements as you collaborate with cross-functional teams (both internally and externally) to deliver best-in-class GTM planning, processes, technology, & reporting. The ideal candidate will possess a unique blend of soft skills, technical skills, and leadership abilities to drive GTM Operations success both within our organization and with our clients. If you're interested in operating your own business one day, or being a GTM executive at any fast-growing company, you will learn all the skills and tools necessary to perform at the highest level. We also have a path-to-partnership for everyone at the company, where you can be included in profit sharing and our equity pool through LeanScale Ventures. Responsibilities • Client Engagement: Take ownership of client relationships and serve as a trusted advisor, collaborating with clients to understand their unique challenges, business goals, and go-to-market objectives. • Go-to-Market Optimization Strategy: Architect the development of go-to-market optimization strategies tailored to each client's specific needs, leveraging your expertise in go-to-market operations, process design, and data analytics. You'll be paired with Engineering to help execute on highly technical work. • Project Management: Plan, execute, and manage Go-to-Market Operations consulting projects, ensuring that they are delivered on time, within budget, and meet or exceed client expectations. • Team Collaboration: Collaborate closely with cross-functional teams, including sales, marketing, operations, and data analytics, to ensure alignment and seamless execution of GTM Operations projects. • Stakeholder Management: Effectively communicate with clients and internal stakeholders, ensuring a clear understanding of project objectives, milestones, and progress throughout the engagement lifecycle. • Performance Tracking: Define and track key performance indicators (KPIs) to measure the effectiveness of GTM strategic initiatives and provide regular reports to clients and senior management. • Continuous Improvement: Stay updated on AI industry trends, best practices, and emerging technologies related to Go-to-Market Operations. Proactively identify opportunities that will enhance LeanScale's service offerings and push the boundaries of the GTM Operations function. Requirements Soft Skills: • Strong verbal & written communicator • Tenacious problem solver (bias towards action) • Meticulous in preparation • Excellent relationship builder • Curious, quick learner (and stays ahead on new technologies) • Adaptable to constant change • Founder-mindset • LeanScale Values (Integrity, Humility, Taking Action, Challenging Yourself and Others) Hard Skills: • 2+ years of experience in a dedicated Go-to-Market, Revenue Operations, Marketing Operations, or Sales Operations role • Previous experience as a CRM power user or admin (i.e. familiarity with admin capabilities of Salesforce and/or HubSpot) • Experience implementing/managing CRM integration tools (CPQ, Enablement Tool, Lead Routing Tool, Sales Engagement Tool, CRM data enrichment tool, etc.) • Experience analyzing GTM performance data and presenting insights to exec leadership • Experience leading multiple GTM Ops strategic projects (growth plan/model, territory planning, commissions planning, ICP/TAM analysis, lead scoring, etc.) • Google Sheets / Excel power user Preferences: • Experience working for one or more high growth B2B startups • Experience generating detailed technical specifications and testing plans for complex technical GTM Ops projects • General understanding of how AI is changing the traditional GTM Operations technology landscape Location: North America – Remote
Senior Solutions Architect (Pre-sales)
TRM LabsTRM Labs specializes in blockchain investigations and risk management, empowering organizations to detect, investigate, and prevent crypto-related fraud and fin
Build a Safer World. TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. Team & Job Summary: As a Senior Solutions Architect at TRM Labs, you will be responsible for delivering technical excellence and strategic guidance to customer accounts while also feeding back domain expertise into the broader Solutions Architecture team. In this role, you will oversee the technical pre-sales relationship, propose business processes and technical architectures, demonstrate the TRM platform, and support clients in integrating and succeeding with our solutions. Your success will be measured by both the outcomes clients achieve with the platform and your leadership in scaling the Solutions Architect team. The impact you will have here: - Own and deliver end-to-end TRM solutions for clients, from understanding complex client requirements to designing advanced business processes, customizing the platform, integrating TRM APIs, and conducting testing and training for maximum client impact. - Act as the go-to technical consultant during discovery calls with key clients and prospects, documenting intricate technical requirements and guiding solution design. - Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with their strategic goals. - Develop and maintain high-quality resources for client integrations, including API documentation, reference architectures, and implementation guides, ensuring a smooth client onboarding experience. - Cultivate strong relationships with technical stakeholders at client organizations, providing expert-level support throughout the integration process and troubleshooting any issues that arise. - Stay current with TRM’s evolving product features and technical dependencies to ensure alignment between client needs and TRM's product roadmap, advocating for enhancements when necessary. What we’re looking for: - Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer. - Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences, demonstrating how complex solutions can meet their business goals. - Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch. - Comfortable scripting in one more languages to help build PoCs for customers or prototype APIs (e.g., Python, Javascript, Typescript) - Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail. - High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and team processes. - Bonus: Previous experience in AI development is highly preferred. About the Team: - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 8am-5:00 pm EST for meetings and collaboration. - Our Solutions Architect Team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, join our associated POD calls, and regularly engage with our customers. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. We are on the front lines of TRM, ensuring our customers get the most out of the product and bringing valuable insights back to the team. Learn about TRM Speed in this position: - Timely Documentation: You will deliver integration documents within 1-2 days by prioritizing tasks, reusing existing content, and focusing strictly on the document's goal. - Immediate Contingency Solutions: You will resolve urgent client issues by quickly assessing the situation and providing immediate alternatives, like manually exporting critical data if a fix takes longer. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy. Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form. Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More: Company Values | Interviewing | FAQs

