Role Description We are seeking an experienced Ontology Expert to design, develop, and govern healthcare ontologies that power AI-driven and agentic healthcare solutions. The role focuses on building semantic models that enable interoperability, reasoning, knowledge representation, and explainable AI across clinical and healthcare enterprise systems. Key Responsibilities - Design, build, and maintain healthcare ontologies and semantic models. - Define domain vocabularies, taxonomies, and relationships for AI-driven solutions. - Support knowledge representation for AI agents, decision-support, and clinical intelligence systems. - Collaborate with clinicians, data scientists, and AI engineers to translate knowledge into formal models. - Govern ontology lifecycle, versioning, and semantic consistency. Healthcare Ontology & Semantic Modeling - Develop ontologies using standards such as OWL, RDF, and SKOS. - Work with healthcare standards and terminologies (SNOMED CT, ICD-10, LOINC, RxNorm). - Enable semantic interoperability across EHRs and healthcare data sources. - Support reasoning, inference, and rule-based logic for AI systems. AI & Agentic Solution Support - Enable AI and GenAI systems with structured healthcare knowledge. - Support agentic workflows, decision models, and explainable AI outputs. - Collaborate on RAG pipelines and knowledge graph integration for LLM-based systems. - Ensure semantic accuracy and safety for clinical use cases. Technical Skills & Tools - Strong knowledge of OWL, RDF, SPARQL, and knowledge graph technologies. - Experience with ontology tools such as Protégé, TopBraid, or Stardog. - Familiarity with FHIR, HL7, and healthcare data models. - Exposure to AI/ML and GenAI systems, including LLM-enabled solutions. - Programming or scripting experience in Python or similar languages (preferred). Compliance, Governance & Quality - Ensure ontologies align with clinical safety, regulatory, and compliance requirements. - Support auditability, traceability, and explainability of AI decisions. - Define semantic governance policies and best practices. Qualifications - 5+ years of experience in ontology engineering, semantic modeling, or knowledge engineering. - Strong healthcare domain knowledge (clinical, payer, or life sciences). - Experience working with structured and unstructured healthcare data. - Ability to collaborate across technical and clinical teams. Requirements - Background in clinical informatics or biomedical informatics (nice to have). - Experience with healthcare AI platforms or decision-support systems (nice to have). - Knowledge of semantic search, reasoning engines, or knowledge graphs (nice to have). - Advanced degree in Computer Science, Biomedical Informatics, or related fields (nice to have). Soft Skills - Strong analytical and conceptual thinking abilities. - Excellent communication skills to work with clinical and technical stakeholders. - Attention to detail and passion for semantic accuracy. Benefits - This role offers the opportunity to shape the semantic foundation of AI-driven healthcare solutions, supporting intelligent agents, explainable AI, and interoperable healthcare systems at scale.

Role Description As a CCaaS & UC Recording Engineer, we are seeking a dynamic Digital Recordings Specialist to join our team and lead the effort in EMEA within the Digital Recordings space. In this role, you will play a crucial part in ensuring our recordings platforms and adjunct systems are efficient, reliable, and innovative. You will oversee daily operations and collaborate with various teams to meet our technical & compliance requirements. This position offers the opportunity to stay at the forefront of emerging technologies, manage vendor relationships, and contribute to the professional growth of your specialist area. - Oversee daily operations of call recording infrastructure, ensuring all voice and screen recordings are captured accurately and stored securely according to compliance requirements. - Support vendors in system upgrades, new implementations, and troubleshooting of call recording platforms while ensuring minimal disruption to business operations. - Conduct regular assessments of recording quality, storage capacity, and system performance, proposing enhancements to improve reliability and compliance standards. - Lead troubleshooting efforts to resolve call recording issues swiftly, ensuring continuous capture of customer interactions and minimizing data loss. - Maintain comprehensive documentation of recording system architecture, retention policies, encryption standards, and all related data flows. - Effectively manage the support ticket queue for call recording issues, prioritizing critical system failures and compliance-related concerns. - Ensure compliance with data protection regulations, retention policies, and industry standards while maintaining proper access controls and audit trails. - Adhere to corporate security policies and ensure all system changes meet regulatory requirements for financial call recording. - Work effectively in a high-pressure environment where system reliability and data integrity are crucial. Perform detailed technical analysis of recording failures and quality issues. - Stay updated on emerging call recording technologies, compliance requirements, and industry best practices, recommending solutions to enhance monitoring capabilities. - Provide technical guidance on call recording systems, conduct user training, and support quality assurance teams in utilizing recording platforms effectively. Qualifications - 3-4 years of experience at an engineer level working with Voice related systems. - Team management experience preferred. - Proven track record of successful collaboration with global organization partners through projects. - Strong organizational skills, especially in high-pressure environments, with the ability to manage multiple projects effectively. - A collaborative team player who can also work independently with minimal supervision. - Fluent in English, with other languages being a plus. - A proactive attitude, with a passion for learning and keeping up with the latest industry trends. - Microsoft Office Suite: PowerPoint, Excel, PowerBI, etc. Requirements - Strong knowledge of telecom systems and networks, including but not limited to: - Nice Engage – Foundever’s Main Interactions Recording Platform - CCaaS/UCaaS – Genesys, AWS Connect, NICE CXOne, Zoom and Ring Central - WordWatch by BSL - SIPRec - NICE Certified Administrator would be advantageous – but not essential. Benefits - Impactful work. Opportunity to work on cutting-edge AI technologies that will be game-changers for our business. - Professional growth. Continuous learning and development opportunities in a dynamic, remote work environment. - Competitive compensation. Attractive salary and benefits package. - Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.

Role Description Product Engineers design, build, and support high-quality digital products using modern engineering practices and tools. Across all levels, this role partners closely with product managers, designers, and peers to deliver scalable, user-centered solutions. Engineers apply 12-factor principles, test-driven development, and continuous integration to ensure quality, agility, and maintainability. As engineers progress in level, expectations expand to include greater ownership, architectural leadership, cross-product collaboration, and accountability for production outcomes and KPIs. Key Responsibilities - Design, develop, and enhance full-stack software products, including web frontends and backend services - Practice pair programming and test-driven development (TDD) as part of daily engineering work - Establish and maintain CI/CD pipelines, supporting continuous integration, delivery, and deployment - Collaborate with the team on system and application design, selecting the simplest and most effective technical solutions - Participate in iteration planning, ensuring a shared understanding of backlog stories and technical requirements - Actively engage in daily standups, cross-site collaboration, and product team ceremonies - Contribute to and participate in retrospectives, identifying actionable improvements for the team and product - Provide production support for software products in user environments - Share knowledge and contribute to the growth of team and organizational engineering practices - (Senior/Lead) Partner closely with Product Managers to align technical execution with customer needs and product strategy - (Lead) Infuse backlogs with technical input, guide architectural decisions, and coach teammates on engineering best practices - (Lead) Own application health in production and drive outcomes tied to KPIs and product success Qualifications - Product Engineer: 2+ years of professional software engineering experience preferred - Senior Product Engineer: 3+ years of experience with demonstrated ownership of features and systems - Product Engineer Lead: 5+ years of experience with architecture, technical leadership, and production accountability - Final leveling will be determined based on experience, technical depth, and demonstrated impact Essential Skills (All Levels) - Strong proficiency in Java and Spring Boot - Front-end development experience using React and TypeScript - Proven full-stack development experience across modern web applications - Comfortable working in a pair-programming (XP) environment - Hands-on experience with Test-Driven Development (TDD) and writing high-quality, testable code Desirable Skills (All Levels) - Experience with Python - Exposure to Generative AI technologies and use cases - Familiarity with cloud and hybrid environments, including Azure, AWS, and on-prem systems - Knowledge of CI/CD pipelines and DevOps practices - Experience using GitHub for version control and collaboration Supervisory Responsibilities This role does not have formal people-management responsibilities at any level. Compensation Compensation offered for this role is 90,700.00 - 153,925.00 annually and is based on experience and qualifications.

Role Description We're building the platform that powers how thousands of families experience online learning with a focus on clarity, strong domain design, and long-term thinking. As we evolve our architecture with new Java/Node.js services and a modern React frontend, your work will shape how these systems fit together and how the product scales. You'll join a team that values engineering fundamentals, product thinking, and a culture where impact matters more than output. This is a place where senior engineers influence direction not just execution. Qualifications - Strong full-stack engineering experience - Deep backend experience in Java, Node.js, or another modern stack - Solid React + TypeScript skills - Experience using AI tools as a natural part of your workflow - Strong engineering judgement - Understanding of system design, data modelling, trade-offs, and long-term maintainability - Comfortable working in real-world production environments - Understanding of boundaries, contracts, invariants, and system coherence - Experience with CI/CD, containerisation, cloud environments (AWS), and observability - Value-driven mindset focused on sustainable problem-solving Requirements - Designing and building end-to-end product features across backend services and our React frontend - Building well-structured, testable backend services and clean, reusable frontend components - Contributing to a multi-stack production environment - Modelling domains and defining boundaries - Using AI tools to accelerate development - Owning work beyond feature delivery - Participating in code reviews and technical discussions - Improving reliability, security, and operational robustness - Raising the engineering bar through thoughtful feedback Benefits - The chance to make a real impact: your work directly shapes the future of education - A fast-paced and high-growth environment where ideas move quickly and careers accelerate - A collaborative, supportive culture with a global team - Commitment to building a diverse team and encouraging applications from candidates of all backgrounds Company Description MyEdSpace is an education technology platform that connects the best teachers on the planet with the students who need them the most - wherever they are, whatever their means. Backed by $15m in Series A funding from some of the leading investors in the space, we're ready to scale - and we want you to help us build and scale MyEdSpace as part of a collaborative and ambitious team. We're on a mission to make a world-class education accessible to all.