Caring Transitions

Caring Transitions, founded in 2006, is a franchise-based company that has grown to more than 400 locations nationwide and has helped over 100,000 older adults and their families w

Office / Operations Coordinator

Location

United States

Posted

58 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Office / Operations Coordinator

Caring Transitions

Join Caring Transitions of Apex and Cary! Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming. We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact. Key Responsibilities - Collaborate with Estate Sale and Move Managers to build and manage team schedules - Handle inbound leads and online inquiries, routing them to the appropriate manager - Stay informed on local market trends to support service offerings and client qualification - Track and drive key operational performance metrics - Schedule and conduct in-home/on-site consultations - Maintain accurate client and contact records - Coordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators) - Assist with daily reports and monthly/year-end P&L statements - Conduct post-project follow-ups with clients - Develop and improve internal processes to increase efficiency and productivity - Support additional operational tasks as needed Qualifications & Skills - Minimum 2 years of experience in operations, sales, or team leadership - Associate’s degree or equivalent combination of education and experience - Strong computer proficiency, including social media platforms - Excellent verbal and written communication skills - High level of professionalism and ethical decision-making - Working knowledge of Microsoft Office - Strong organizational and prioritization abilities During the first month, you’ll get hands-on training by supporting packing and unpacking jobs and helping set up and run online auctions to learn our processes. This is a mostly remote role, but it does require a valid driver’s license and a willingness to travel locally to job sites and client homes as needed.

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