• Exception Report Monitoring: Regularly review exception reports to identify data quality issues across accounts, opportunities, quotes, contracts, and licenses. • Issue Resolution: Investigate and resolve identified data discrepancies, collaborating with relevant teams to correct records and maintain data integrity. • Validation & quality assurance: Provide feedback on areas where additional validation or quality checks could enhance data accuracy and reliability. • Process improvement: Work with cross-functional teams to recommend process improvements for data handling, contributing to better data governance and reduced error rates. • Documentation & reporting: Build clear documentation of data quality processes, exceptions, and resolutions; develop regular reports to track data quality trends and improvement initiatives. • Stakeholder collaboration: Collaborate with IT, Salesforce administrators, and other internal stakeholders to ensure data quality standards align with business needs and support ongoing data initiatives. • Data management tools & techniques: Utilise data management tools and techniques to assess, cleanse, and maintain datasets and embed technical governance controls, promoting best practices in data management. Supporting robust data lineage, consumption contexts and actively maintained data dictionary • Data culture - Support the build of a strong Data Culture organisation wide at Everway to ensure we achieve data by design in support of business activity at pace and deliver compliance by default.

Description and Requirements Basic Function: As a Business Continuity, Crisis Management and Disaster Recovery (BCDR) Specialist, you will play a crucial role in developing, maintaining, and implementing program for MetLife. This position will focus on building, testing, and improving our business continuity plans and disaster recovery capabilities. You'll work with cross-functional teams to ensure that our critical functions are resilient and can withstand potential disruptions. In this role, you'll be responsible for conducting risk assessments, leading testing exercises, and driving the continuous improvement of our BCP practices, making sure that MetLife can respond to and recover from potential disruptions quickly and effectively. This is a hands-on role where you'll balance strategic planning with tactical execution, and collaborate with global teams to ensure a seamless response to potential crises. Reporting directly to the Service Delivery Leader/ Director of Business Continuity and Disaster Recovery, this is a high-impact role in MetLife growing BCP organization. Responsibilities - Business Continuity Planning (BCP) Development: - Create, document, and update business continuity plans (BCPs) for all business functions - Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices. - Work on Techn - Risk Assessment and Business Impact Analysis (BIA): - Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations. - Evaluate the financial, operational, and reputational impact of potential disruptions. - Incident Response and Crisis Management: - Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery. - Lead/ Participate in crisis management exercises and tabletop simulations to train staff and assess our readiness. - Regulatory Compliance and Audit Support: - Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR - Support internal and external audits by maintaining accurate documentation and reporting on BCDR initiatives. - Continuous Improvement and Innovation: - Stay current on trends and emerging technologies in business continuity and disaster recovery. - Disaster Recovery (DR) Strategy and Execution: - There may be requirement to Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure). - Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments. Competencies & Skills: - Minimum Qualifications: - Bachelor's degree in information technology, BCP, Risk Management, or a related field. - 7+ years of experience in business continuity, disaster recovery, risk management, or a related field. - Strong knowledge of business continuity standards (e.g., ISO 22301, NIST, DORA) and disaster recovery best practices. - Experience with cloud platforms (AWS, Azure) and virtualization technologies. - Preferred Qualifications: - Professional certifications such as Certified Business Continuity Professional (CBCP), ISO 22301 Lead Auditor/Implementer, or CISSP - Experience working within a SaaS or tech-driven environment. - Ability to lead disaster recovery testing exercises and business continuity plan reviews. - Soft Skills: - Excellent communication and collaboration skills, with the ability to influence and coordinate across cross-functional teams. - Strong analytical and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment with a proactive and flexible approach to work. Work Experience : 10 yrs + of work experience in BCP, Data Privacy, Operations Risk, Corporate Ethics and Compliance. About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid

Role Description We are seeking an experienced Insurance Manager to lead risk and insurance strategy across our global real estate portfolio. This role is focused on managing construction and operational risk for mission-critical infrastructure, with an emphasis on large-scale projects supported by Owner Controlled Insurance Programs (OCIPs). Working cross-functionally with Real Estate, Development, Legal, Finance, Procurement, and Operations, the Insurance Manager will play a key role in protecting asset value, ensuring compliance and alignment with lender requirements, lease obligations, and contractor/vendor risk transfer provisions. This role serves as a key liaison with brokers, carriers, and third-party administrators to drive best-in-class insurance program performance and support the successful delivery and operation of assets. Contractor & Risk Transfer Management - Establish and enforce insurance requirements for contractors, consultants, and vendors. - Review contracts, indemnification provisions, and certificates of insurance (COIs) to ensure proper risk transfer. Compliance & Operations - Ensure compliance with OSHA, workers’ compensation, environmental, and insurance program requirements. - Maintain documentation supporting safety, insurance compliance, and audit readiness. Insurance Program Management - Manage and optimize Property & Casualty insurance programs, including: - General Liability - Workers’ Compensation - Umbrella / Excess Liability - Builder’s Risk - Inland Marine - Pollution Liability (when applicable) - Oversee compliance with OCIP / CCIP insurance program requirements. - Ensure subcontractors maintain proper coverage and certificates of insurance (COIs). - Coordinate with brokers, carriers, and underwriters to maintain appropriate coverage. Claims & Loss Management - Manage claims related to: - Workers’ compensation injuries - Third-party liability - Property damage - Construction defects Construction Risk Management - Review contracts, indemnification clauses, and insurance requirements before project commencement. - Ensure proper risk transfer through subcontractor agreements. - Evaluate exposures related to: - Heavy equipment - Fall hazards - Trenching and excavation - Electrical work - Crane operations - Confined spaces - Implement risk controls consistent with industry best practices. Qualifications - Experience in risk management and insurance strategy. - Strong understanding of construction and operational risk. - Ability to work cross-functionally with various departments. - Excellent communication and negotiation skills. Requirements - Proven experience in managing large-scale projects. - Knowledge of OSHA and environmental compliance. - Experience with Owner Controlled Insurance Programs (OCIPs). Benefits - Paid time off - Paid holidays - 401k - FULL coverage medical, dental, and vision

Description and Requirements Data Privacy and Enterprise Risk Management As a Data Privacy & Risk Manager, you will be part of the India Risk function and would be responsible for providing oversight and risk advice from second line perspective to India Business on Data Privacy and Non-Financial Risk (NFR) matters. This role would assist in relaying the MetLife Enterprise framework to India Branch and oversee the application of and ongoing changes. Including the quality, transparency and accuracy Data Privacy, Non-financial risk information and the effectiveness of risk mitigation activities. Resource will also be accountable for: - Oversight, review, and challenge of day-to-day Privacy Incidences, Assessments, Non-financial risk management, reporting and governance. - Oversight, review Data Privacy and challenge of risks in change management initiatives executed by or impacting MetLife - Exercising the voice risk on matters impacting the Data Privacy and Non-financial risk of the branch - Role-modelling MetLife Data Privacy, Ops risk culture principles and Non-financial risk operating model - Support the successful delivery, active review and challenge implementation activities in line with policies and practices - Establish, implement, operate, monitor, review, maintain and improve Data Privacy, Ops Risk practices - Take corrective and preventive actions, based on Governance structure Privacy - Comply with legal requirements and avoid breaches of any law, statutory, regulatory or contractual obligations and any other applicable security requirements § Technology Services - Data Privacy Concepts § Guide for appropriate security controls for information systems and lead implementation of cost-effective and risk-based information security programs § Safeguard sensitive data § Good understanding of US Privacy practices, GDPR, DPDPA § Have strong understanding/ experience in technology services § Incidence Management practices § Policy governance § Experience in Privacy Assessments Enterprise Risk Management, Compliance § Technology Services - Enterprise Risk Management § Provide operational and compliance risk advice to the Business - being the primary contact for relevant Business Unit management on all risk matters § Contribute to cost effective, seamless and robust operations through robust management and embedding of the MetLife Operational Risk Framework § Support the business operations in effective management of operational risk by embedding a culture where risk is everyone's responsibility § Rollout periodic training of risk and compliance toolkits across the business area § Identify and recommend solutions to current and potential Operational threats to business areas § Ensure that control gaps are identified, assessed for materiality, treatments are implemented and tracked § Lead effective implementation of risk and compliance initiatives § Engage Senior Management and stakeholders to ensure appropriate Management oversight is achieved to create appropriate awareness around operational risk § Align risk appetite and strategy with Risk Framework deployment and Enhance risk response decisions § Reduce operational surprises and losses § Identifying and managing multiple and cross-enterprise risks § Direct and control the organization about risk management § Improve the identification of opportunities and threats § Improve stakeholder confidence and trust § Enhance health and safety performance, as well as environmental protection § Identify potential problems before they occur so that risk handling activities can be planned and invoked as needed to mitigate adverse impacts on achieving objectives § Conflict of Interest, Enterprise Compliance Office Work closely with cross functional teams like IT, Operations, and other enabling partners: § Partner with IT to design, reengineer & sustain data privacy practices § Guide IT to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS) § Review the technology, management systems, Ops processes, roles, activities, vendors and suppliers used in the delivery of services § Bridge the gap between control requirements, technical issues and business risks Assurance / Audit § Manage audit programs including establishing the audit programme objectives, establishing the audit programme, implementing the audit programme, monitoring the audit program, reviewing and improving the audit programme § Conduct systematic and independent audits for obtaining audit evidences and evaluating them objectively to determine the extent to which the audit criteria are fulfilled including Initiating the audit, Preparing audit activities, conducting the audit activities, Preparing and distributing the audit report, completing the audit and conducting audit follow-up § Facilitate corporate and external audits Competencies & Skills: § Individuals with Functional Certifications around Data Privacy and Operational Risk from reliable certifying body with proven track record § Strong People Leader with proven people skills § Strong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirement § Should be capable of building and sustaining strong relationships with his / her own team, International Clients and Service Partners Work Experience : 10 yrs + of work experience in Data Privacy, Operations Risk, Corporate Ethics and Compliance. About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid