Role: Service Engineer (HVAC) Location: Covering SP, SO, GU, KT postcodes. Ideally suited to candidates based in or around the Andover / Winchester area. BU: Viessmann Contract type: Full time, permanent As a Service Engineer you are responsible for completing warranty and chargeable repairs/breakdowns, delivering product training to staff and customers and supporting the Sales Team in the development of sales in the UK. In this role you will support both the Viessmann product ranges. You will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. The role we have available will be ‘home-based’ , start and finish of the day at your home location, covering a large geographical area attending customers' properties. The ability to drive is essential for this role. As a Service Engineer, you'll be responsible for: - Complete warranty and chargeable repairs/breakdowns - Maintain records of performance reports - Deliver product training to staff and customers - Support the Sales Team in the development of sales in the UK - Deliver best in class Customer Service on-site in residential properties To be successful in this role, you should have: - ACS Qualified gas engineer (CCN1 / CENWAT Mandatory) - Able to demonstrate technical expertise gained through industry experience - Have a high attention to detail - Have a confident and adaptable work style - Have excellent communication skills - Ability to work closely with and develop relationships with clients What we offer: - Competitive salary - Company vehicle - Upselling bonus - 25 days annual leave (Excluding bank holidays) - Annual bonus scheme - Company pension - Employee Assistance/Wellbeing Programmes - Life assurance - Career Progression About Us: For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies – initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus. Sustainable thinking and action are also firmly embedded in the corporate values. In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations. From Allendorf to the world. Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

Sobre el rol Buscamos a un Lead VoIP / Telephony Engineer para ser el dueño y escalar nuestra infraestructura de telefonía en toda Latinoamérica. Vas a gestionar interconexiones con carriers, SIP trunking, provisión de DIDs y la calidad de las llamadas en múltiples países. Trabajarás directamente con nuestro equipo de ingeniería para garantizar que nuestros agentes de voz se conecten de manera confiable a escala masiva. No es un rol de mantenimiento pasivo; es un rol de ownership técnico total sobre la columna vertebral de nuestra operación: la voz. Responsabilidades - Gestionar y expandir conexiones de SIP trunking con carriers en Latam (Argentina, México, Guatemala, Perú, Chile, Paraguay, República Dominicana y en crecimiento). - Provisionar, rotar y gestionar DIDs en múltiples países para mantener contactabilidad. - Monitorear y optimizar la calidad de las llamadas, latencia y tasas de conexión. - Troubleshooting avanzado de problemas de carriers: CLI/Caller ID, AMD (answering machine detection), negociación de codecs, audio en una sola vía y rutas fallidas. - Hacer el onboarding de nuevos proveedores de telefonía de punta a punta. - Gestionar la configuración de SBC, señalización SIP y rutas de medios RTP. - Manejar los requisitos de KYC y regulatorios para la provisión de numeración local en cada país. - Construir sistemas de monitoreo y alertas para la salud de los trunks, capacidad de CPS y tasas de finalización de llamadas. - Colaborar con el equipo de ingeniería para integrar la infraestructura de telefonía con nuestro pipeline de Voice AI. Considera postularte si… - Querés ser el dueño técnico de la infraestructura de telefonía, no solo mantenerla. - Disfrutás de la autonomía y el impacto directo: tu trabajo soporta miles de llamadas críticas al día. - Te sentís cómodo operando en un entorno early-stage donde las prioridades cambian rápido. No somos un buen fit si… - Esperás que los carriers de Latam funcionen siempre perfecto y tengan documentación impecable. - Esperás un entorno estable y bien definido donde todo está documentado - Preferís ejecutar lo que otros diseñan en lugar de tomar decisiones de infraestructura

Sobre el rol Buscamos a un Lead VoIP / Telephony Engineer para ser el dueño y escalar nuestra infraestructura de telefonía en toda Latinoamérica. Vas a gestionar interconexiones con carriers, SIP trunking, provisión de DIDs y la calidad de las llamadas en múltiples países. Trabajarás directamente con nuestro equipo de ingeniería para garantizar que nuestros agentes de voz se conecten de manera confiable a escala masiva. No es un rol de mantenimiento pasivo; es un rol de ownership técnico total sobre la columna vertebral de nuestra operación: la voz. Responsabilidades - Gestionar y expandir conexiones de SIP trunking con carriers en Latam (Argentina, México, Guatemala, Perú, Chile, Paraguay, República Dominicana y en crecimiento). - Provisionar, rotar y gestionar DIDs en múltiples países para mantener contactabilidad. - Monitorear y optimizar la calidad de las llamadas, latencia y tasas de conexión. - Troubleshooting avanzado de problemas de carriers: CLI/Caller ID, AMD (answering machine detection), negociación de codecs, audio en una sola vía y rutas fallidas. - Hacer el onboarding de nuevos proveedores de telefonía de punta a punta. - Gestionar la configuración de SBC, señalización SIP y rutas de medios RTP. - Manejar los requisitos de KYC y regulatorios para la provisión de numeración local en cada país. - Construir sistemas de monitoreo y alertas para la salud de los trunks, capacidad de CPS y tasas de finalización de llamadas. - Colaborar con el equipo de ingeniería para integrar la infraestructura de telefonía con nuestro pipeline de Voice AI. Considera postularte si… - Querés ser el dueño técnico de la infraestructura de telefonía, no solo mantenerla. - Disfrutás de la autonomía y el impacto directo: tu trabajo soporta miles de llamadas críticas al día. - Te sentís cómodo operando en un entorno early-stage donde las prioridades cambian rápido. No somos un buen fit si… - Esperás que los carriers de Latam funcionen siempre perfecto y tengan documentación impecable. - Esperás un entorno estable y bien definido donde todo está documentado - Preferís ejecutar lo que otros diseñan en lugar de tomar decisiones de infraestructura

Location: Mt. Sterling, IL or Remote Department: Warehouse Reports To: Director of Warehouse Automation Salary Grade: $100,522-$150.782 annually, plus bonus opportunity Provides engineering support across the business with primary focus on automation engineering. This individual will have a direct impact on future investments made in automation and the success of those projects. WHAT YOU’LL DO - Coordinates any Automation engineering related activity at all locations, in conjunction with operational leadership and applicable safety requirements. - Supports capital assessment and implementation with both internal and external partners. - Interacts with vendors to accomplish product selection, and engineering review and solution procurement. - Collaborates with facilitates project management to ensure quality delivery. - Applies lean thinking and tools to eliminate waste in all areas of the position. YOU MUST HAVE - Bachelor’s degree in engineering and professional engineering certification. Degree can be in any of the disciplines – architecture, mechanical, civil, structural, or electrical. - Strong written and verbal communication skills. - Ability to adapt to a fast-paced environment and handle multiple tasks. YOU MAY ALSO HAVE - Robotics and automated material handling systems Conveyor, AS/RS (Automated Storage & Retrieval Systems), or other warehouse automation technologies. - Controls experience - Experience with AB and Seimens - Integration of automation with IT/OT systems (networking, MES, data simulation tools such as Flexsim (e.g. for layouts or process modeling) - Data analysis tools (basic SQL, Python, or advanced Excel for system performance) ROLE SPECIFICS - Travel – Up to 60% overnight travel for company meetings, trainings, and project responsibilities. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: - Competitive compensation package, including bonuses for successful performance - Extensive benefits including medical, dental, 401k, and profit-sharing - Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.