Role Description - Answer and manage incoming calls in a timely and professional manner - Schedule, reschedule, and confirm patient appointments - Provide general information about services, procedures, and clinic policies - Verify patient insurance coverage and eligibility - Assist with prior authorization requests and follow-ups - Coordinate with internal teams regarding patient needs and documentation - Accurately document all interactions in the system - Handle patient concerns and escalate issues when necessary - Monitor and respond to patient emails, text messages, and voicemails in a timely manner - Maintain confidentiality and comply with HIPAA regulations Qualifications - At least 1 year of previous experience in a call center or customer service role preferred - Experience in healthcare, dermatology, or medical office setting is a plus - Familiarity with insurance verification and prior authorization processes is highly preferred - Strong communication and interpersonal skills - Excellent organizational and multitasking abilities - Proficiency with CRM systems and basic computer applications Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) - Device: Reliable laptop or desktop computer - Internet: High-speed connection (minimum 10 Mbps) - Audio: Noise-canceling headset - Video: Webcam for virtual meetings - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance

Sandvik Rock Processing Solutions Sandvik Rock Processing Solutions is responsible for the sales and manufacturing of hydraulic attachments in the North American market. Position Overview This role supports the sales, service, and technical operations of hydraulic attachments, with a primary focus on demolition tool industry products. The position requires strong mechanical aptitude, customer engagement, and collaboration with internal teams and external partners. This role will require occasional travel to support customers, dealer networks, training, and field operations. Key Responsibilities - Support the sales of hydraulic attachments across the North American market - Focus on demolition tool product lines - Provide technical support and product warranty assistance - Promote and support customer rebuild and renewed hammer programs - Participate in product and technical training programs - Assist in new product testing and development initiatives - Maintain direct communication with dealer networks and end-user customers - Collaborate with customer service and technical service departments - Analyze and document product condition, defects, and opportunities for continuous improvement - Recommend aftermarket (AM) parts, spare parts, and preventative/repair solutions for the dealer network - Follow instructions and work within established timelines to meet delivery targets - Maintain a clean and safe work environment in compliance with safety protocols, environmental regulations, and company policies - Utilize precision measuring tools as required - Work within ERP and support systems (e.g., Profio, JotForm, Asana, SAM) - Stay current on new technologies, tools, and repair techniques through training and continuous learning Required Competencies - Strong mechanical knowledge of heavy machinery and/or construction/demolition equipment - Proficiency in hydraulics, including disassembly, inspection, repair, and reassembly - Ability to read and interpret dimensional drawings - Excellent customer service mindset with a focus on customer satisfaction - Strong communication skills and ability to collaborate effectively with colleagues - Commitment to following all safety procedures - Flexibility to perform additional duties as assigned Experience Requirements - Minimum of 5+ years of relevant experience - Strong oral and written communication skills in English - Basic math and computer proficiency - Good manual dexterity with the ability to use hand tools and precision measuring equipment Education Requirements - High School Diploma or equivalent required - Vocational or Technical Trade School training preferred - Relevant on-the-job training

SALES SUPPORT SPECIALIST LOCATION: USA TRAVEL REQUIREMENT: This role requires 90 to 100 percent travel. Assignments are typically one to three months in a specific territory, with frequent flights and overnight stays. Biodesix covers all travel, and you will be flown home approximately twice per month during longer assignments. This is a field-first role designed for someone who is comfortable living on the road for extended periods. ABOUT US: Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit www.biodesix.com. THE ROLE: We’re seeking a driven, adaptable Sales Support Specialist (SSS) to provide critical field coverage across the US. This is a travel-intensive deployment role supporting territories that need short-term or extended coverage due to openings, growth, or high volume. You will partner closely with Area and Regional leaders and support field sales representatives in strengthening provider relationships, maintaining high utilization of Biodesix lung diagnostic solutions, and driving adoption in new and existing accounts. If you enjoy fast-paced environments, jumping into new markets, and building relationships quickly, this role offers meaningful impact across multiple regions. WHAT YOU’LL DO: - Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions. - Provide temporary or ongoing field coverage in open or high-need territories across the Western US, ranging from four weeks to three months at a time. - Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience. - Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement. - Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships. - Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service. - Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively. - Represent Biodesix at meetings, training sessions, and local events as needed. WHAT YOU’LL BRING: - Bachelor’s Degree required - 0 to 3 years of sales or customer-facing healthcare experience preferred - Valid US driver’s license and ability to travel extensively across the Western US - Comfort with weekly flights, multi-day trips, and extended time in assigned territories - Strong communication, organization, and problem-solving skills - Ability to adapt quickly to new environments and build rapport with diverse provider groups - Curiosity, resilience, and a passion for supporting better patient outcomes - Ability to balance autonomy with collaborative teamwork across multiple regions WHAT YOU’LL GET: - $70,000- $80,000 base - Monthly commission based on sales target achievement - Discretionary Bonus opportunity - Comprehensive health coverage: Medical, Dental, and Vision - Insurance: Short/Long Term Disability and Life Insurance - Financial benefits: 401(k), Flex Spending Account - 120 hours of annual vacation - 72 hours of paid sick time off - 11 paid holidays + 3 floating holidays - Employee Assistance Program - Voluntary Benefits - Employee recognition program Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #li-remote #LI-FULLTIME

Role Description This independent trader is a high-performance proprietary trader focused on generating outsized returns via mean reversion and trend following strategies. We utilize both fundamental and technical analysis to make decisions on how we run our book. We are looking for a dedicated Assistant Trader to work under this trader as a junior trader / analyst. This is a unique opportunity to work directly under a seasoned trader, managing a significant portfolio across multiple accounts. You will be watching the markets, doing deep level research, and executing hundreds of trades per day, primarily in the small cap equities market. We are looking for an individual who "loves the game" of trading but prefers the strategic and analytical side of execution over the high-stress personal risk of independent trading. Whether you are a veteran of the industry looking for a more structured environment or a brilliant engineering mind ready to break into finance, this role offers a direct mentorship path to potentially bigger roles in the future. Responsibilities - Trade Execution & Management: Executing buy and sell orders for various financial instruments, including small cap equities and options contracts. - Deep-Dive Research: Acting as a lead researcher and analyst to identify market inefficiencies and optimize entry/exit strategies. - Operational Optimization: Closely monitoring routing and slippage to ensure the highest quality of execution. - Strategic Growth: Collaborating directly with the head trader to share insights, trends and ideas for optimization. - Performance Reporting and record keeping: Analyzing daily, weekly, and monthly performance metrics to ensure all managed accounts are being monitored. Qualifications - A Bachelor’s degree in Finance, Economics, Mathematics, Statistics, or Computer Science (specifically for algorithmic trading) is preferred but not necessary. - 1–3 years of experience in market analysis or trading. - Exceptional quantitative, analytical, and risk management skills. - Ability to work under high pressure and make split-second decisions. - Knowledge of programming languages like Python or MATLAB is a significant advantage for our automated and quantitative strategies. - Excellent knowledge of trading protocol - must have a good understanding of market tactics such as short selling and options trading strategies, as well as dark pool routes and bid/ask level 2. - Hungry and highly motivated individual. - Very good communication skills. Requirements - Flexible work hours - many days you will be expected to be working 12 hours. Compensation - USD6,000 - USD8,000 Location - Onsite in Puerto Rico, Open to remote mode. Growth Path - Clear trajectory.