• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully. • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’ levels. • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

• Combine the interests of multiple client stakeholders to drive account revenue growth. • Enterprise account planning to motivate and lead company resources in appropriate expansion strategies. • Break into new personas and lines of business to drive incremental use cases. • Ensure we have accurate data in our CRM to drive the strategy of future growth. • Achieve monthly, quarterly and annual quotas of pipeline and close business.

Role Description We are building something new at Lucidya - an Inside Sales function designed to move fast, win often, and reach a wider market. - Target mid-sized organisations across industries that are ready to act now. - Own and hit your yearly and quarterly revenue targets - pipeline health is your responsibility. - Run high-velocity, full-cycle sales from first outreach to signed contract, typically within 30 to 60 days. - Identify and pursue mid-market accounts that stand to gain from Lucidya's CX intelligence capabilities. - Lead discovery conversations that uncover real business pain, selling solutions, not features. - Demo the product with confidence and adapt your pitch to what matters to each buyer. - Work closely with SDRs to ensure a steady flow of quality meetings. - Forecast accurately and maintain a clean, up-to-date CRM. - Handle objections head-on and navigate procurement, legal, and stakeholder friction. - Collaborate with Customer Success on handovers that set clients up for a strong start. - Stay sharp on the market, competitors, and evolving customer expectations. Qualifications - 3 to 5 years of experience in SaaS or technology sales, with a track record of consistently hitting quota. - Thrive in a fast-moving environment; short sales cycles energise you. - Self-sufficient; can create structure where there isn't one. - Communicate clearly and credibly with business decision-makers. - Commercially aware; understand deal economics and discount dynamics. - Organised and consistent; reliable forecasts and follow-ups. - Know how to partner with SDRs; provide honest feedback and support. - Experience in CX, analytics, social listening, or AI-based platforms is a strong plus. Requirements - Driven by results, not activity. - Resilient when deals don't close; learn and move forward. - Honest with yourself about what's working and what isn't. - Excited to be part of something that's being built, not just maintained. Benefits - Competitive salary and commission structure. - Opportunity for career growth in a fast-paced environment. - Access to cutting-edge technology and tools. Company Description Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations.

• Drive new business revenue through proactive prospecting, pitching, proposal development, and negotiation • Identify and engage target enterprise accounts, building senior-level relationships from a cold start • Sell complex, integrated marketing solutions across print, digital, and demand-generation products • Own the full sales cycle, from opportunity creation through close • Grow existing accounts into larger, long-term client relationships through consultative account development • Build, manage, and forecast a strong pipeline against ambitious revenue targets • Develop insight-led, credible sales narratives using strong research and understanding of B2B marketing challenges • Collaborate closely with Commercial Content, Project Management, Client Services, Deal Desk, and Revenue Operations to deliver successful campaigns and repeat business • Track and report on key KPIs, including revenue, opportunity volume and value, meetings held, and account progression