Primary Details Time Type: Full time Worker Type: Contingent Worker The purpose of this role is to provide technical guidance and support within the Cloud Services Team, focusing on maintaining and enhancing cloud services and automation practices. This role involves working collaboratively with a global team to support incidents and changes in alignment with business priorities, while also promoting a Remote First working environment. Additionally, the role includes responsibility for fostering a healthy and effective team dynamic within the Cloud Services Team. Responsibilities: - Ensure software continually meets the needs of the business and user. - Build security upfront into the services and features available. - Enables delivering value in a continuous and iterative way. - Supports working in partnership with other teams. - Helps the team self-improve its working practices. - Promotes collaborative habits and behaviours in the team. - Enables safe failure in a blame-free culture. - Supports the team to continually develop skills and grow as individuals and a team. - Able to influence widely and collectively. - Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes. Work Experience: Necessary Work Experience includes: - Some relevant work experience. Qualifications: Necessary Qualifications include: - Tertiary Degree or equivalent combination of education and work experience. Global Disclaimer: The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. US Only - Travel Frequency: Infrequent (approximately 1-4 trips annually) US Only - Physical Demands: General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs. Skills: Amazon Web Services (AWS), Analytical Thinking, Cloud Computing, Cloud Engineering, Communication, Cost Management, Critical Thinking, Customer Service, Information Technology Applications, Intentional collaboration, Managing performance, Regulatory Compliance, Risk Management, Scalability Testing, Stakeholder Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

• Manage intake, billing support, document organization, and operational tracking • Help document workflows, maintain internal process libraries, and support structured onboarding and training initiatives • Legal Operations Support - Client Intake & Matter Setup • Draft, circulate, and track engagement letters and conflict waivers • Create new clients and matters in Clio Manage and SharePoint • Verify billing details, retainers, and rates before system setup • Maintain organized digital files and templates • Budget & Billing Support - Generate WIP reports and monitor matter thresholds • Validate time entries and coordinate corrections • Support monthly prebill preparation and quality checks • Maintain budget trackers and flag discrepancies • Vendor & Administrative Coordination - Review vendor invoices • Track renewals and license allocations • Maintain compliance documentation in SharePoint • Onboarding & Offboarding Support - Coordinate system setup with IT vendors • Maintain onboarding checklists • Support access management and license reallocation • Process Documentation & Knowledge Support - Document recurring workflows in a standardized format • Maintain organized SOPs in SharePoint and OneNote • Update templates and ensure version control • Assist leadership in capturing undocumented institutional knowledge • Identify areas where processes can be simplified or clarified • Training & Process Adoption Support - Help create onboarding guides for new hires • Convert documented workflows into step-by-step training materials • Support internal training sessions when needed • Track completion of required process reviews

Booking Coordinator 💰 R18,500 per month | 🏠 Fully Remote | 🇿🇦 South Africa Based | 🇬🇧 UK Client About the Role We are seeking a motivated Booking Coordinator to join our dynamic team working remotely with a prestigious UK-based client. This is an excellent opportunity for individuals looking to start their career in a professional, international environment. No prior experience is required – we provide comprehensive training to ensure your success! As an independent contractor, you'll enjoy the flexibility of working from home while building valuable skills that will serve you throughout your career. Our client offers a supportive environment where you can grow professionally while maintaining a healthy work-life balance. Key Responsibilities - Manage reservations and bookings for accommodation, travel, or event services - Coordinate with vendors, suppliers, and service providers to confirm arrangements - Handle booking inquiries via phone, email, and online platforms - Process payments, issue invoices, and manage booking modifications - Maintain booking calendars and ensure no scheduling conflicts occur - Send confirmation details and pre-arrival information to customers - Resolve booking issues and handle customer complaints professionally - Generate booking reports and assist with capacity planning Requirements - South African citizen or permanent resident with valid work authorization - Excellent written and verbal English communication skills - Strong computer literacy and familiarity with Microsoft Office or Google Workspace - Reliable high-speed internet connection (minimum 10 Mbps) - Quiet, dedicated workspace free from distractions - Strong attention to detail and organizational abilities - Ability to work independently and manage time effectively - Professional attitude and commitment to meeting deadlines - Flexible availability to accommodate UK business hours when needed Equipment & Setup To perform this role effectively, you will need: - A reliable laptop or desktop computer (Windows 10/11 or macOS) - Stable high-speed internet connection (10 Mbps minimum) - Quality headset with microphone for clear communication - Webcam for video meetings and training sessions - Quiet, professional workspace with adequate lighting What's on Offer - Competitive Salary: R18,500 per month - Fully Remote: Work from the comfort of your home anywhere in South Africa - Comprehensive Training: Full onboarding and ongoing professional development - Flexible Hours: Enjoy work-life balance with adaptable scheduling - Career Growth: Opportunities for advancement within the organization - UK Client Exposure: Gain valuable international work experience - Independent Contractor Status: Freedom and flexibility in how you work - Supportive Team: Access to mentors and team leads for guidance 🚀 Ready to start your remote career? Apply now and take the first step toward an exciting future!

Job Track Description: - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile - Expands skills within an analytical or operational process. - Maintains appropriate licenses, training, and certifications. - Applies experience and skills to complete assigned work. - Works within established procedures and practices. - Works with a moderate degree of supervision. Functional Knowledge - Has developed skills in a range of processes, procedures, and systems. Business Expertise - Integrates teams for the best outcome and achievement of company goals. Impact - Impacts a team, by example, through the quality service and information provided. - Follows standardized procedures and practices. - Receives regular, but moderate supervision and guidance. Leadership - Has no supervisory responsibilities. - Manages own workload. Problem Solving - Ability to problem solve without supervisory approval. - Evaluates and selects solutions from established operating procedures. Interpersonal Skills - Exchanges information and ideas effectively. Responsibility Statements - Captures and validates more complex data. - Pre-adjudicates documents and corrects data. - Researches and examines issues and ensures information is available for next steps. - Conducts extra searches to extract accurate data and inputs the same. - Completes assignments using multiple source documents to verify data. - Follows up on pending research documents. - Returns electronic data forms to the customer for additional information. - Performs other duties as assigned. - Complies with all policies and standards. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.