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Helping people thrive in a connected world.
Account Executive, Client Management
Location
United States
Posted
64 days ago
Salary
$74.6K - $124K / year
Seniority
Mid Level
Job Description
Account Executive, Client Management
Assurant
The Account Executive serves as the primary liaison between clients and Assurant, managing day‑to‑day business needs and ensuring a positive client experience. This role identifies growth opportunities, supports new product initiatives, and partners with internal teams to coordinate successful implementations. The Account Executive maintains accurate client data, oversees contracting activities, monitors financial performance, and conducts regular audits to ensure compliance and program profitability. What will be my duties and responsibilities in this job? - Build and maintain positive relationships with key client stakeholders at all levels. - Deliver accurate, timely responses to client inquiries and needs. - Support the introduction and implementation of strategic solutions within client programs. - Monitor service performance to ensure all client commitments and SLAs are met. - Escalate and track quality issues to ensure resolution. - Meet regularly with senior client representatives to discuss performance and opportunities. - Serve as Project Manager for client-related initiatives and implementations. - Identify, present, and manage new business opportunities and program enhancements for growth and retention. - Implement program improvements that reduce operational expenses. - Monitor key business metrics and revenue goals, providing insights to leadership. - Prepare and deliver Business Reviews, coordinating all required documentation and logistics. - Analyze program performance, provide recommendations, and present solutions to the client and internal teams. - Facilitate claim adjudication and closure when needed. - Lead client meetings and ensure completion of required documents, including Business Rules and SOPs. - Manage contracting and re‑contracting processes, ensuring proper approvals and execution of all agreements. What are the requirements needed for this position? - Bachelor’s degree in Business Administration or related field preferred, or equivalent work experience - 2 or more years of project management experience - A minimum 3 years of business or related professional experience - Proficient with computer systems, including all Microsoft applications and Salesforce - Executive level Power Point skills for client meetings - Strong knowledge of company products and services - Excellent presentation skills - Strong verbal and written communication abilities - Understanding of all Account Executive responsibilities What other skills/experience would be helpful to have? - Works effectively with a wide range of teams, functions, and levels of leadership - Performs responsibilities timely in a fast‑paced, high‑volume office environment - Demonstrates strong written and verbal communication skills - Able to lead and manage large groups to drive results - Maintains confidentiality and properly handles protected or sensitive information - Adapts well to shifting priorities, direction, and resources - Aligns with organizational goals, remaining approachable, open‑minded, and respectful - Identifies and recommends process or performance improvements What are the working conditions and physical requirements of this job? General office demands How much should I expect to travel? 25% Travel to client sites and team meetings #LI-Remote Pay Range: $74,600.00 - $124,700.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. May assist customer service unit during peak times ensuring a commitment to quality customer service. 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We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). 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Posting may be closed earlier due to high volume of applicants.
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Account Executive 4, Higher Ed Specialist
Dell TechnologiesDell Technologies was formed in 2016 when Dell and EMC combined in what is considered "the largest technology merger in history." Today, the multinational technology company is bas
Job Posting Account Executive, Direct Sales Higher Education Specialist Do you have the higher education expertise and strategic acumen to shape markets, create demand, and establish Dell Technologies as the leading partner for digital transformation in U.S. colleges and universities? Higher education is undergoing profound transformation, shaped by artificial intelligence, changing student demographics and engagement patterns, staff burnout, heightened cybersecurity risk, and new opportunities to reimagine teaching, learning, research, and community engagement in a digital economy. Dell Technologies collaborates with colleges and universities to advance their missions of recruiting, retaining, educating, and graduating students by providing secure, scalable, and cost-optimized multicloud and modern infrastructure solutions that span the campus data center, public cloud, and edge environments. Institutions increasingly turn to Dell to establish a modern digital foundation, enhance the student experience, accelerate research, modernize constituent services, and enable institutional innovation and agility. Role Overview The Higher Education Strategist shapes markets, creates demand, and positions Dell as a thought leader in U.S. colleges and universities through strategic advisory work, executive relationship-building, and thought leadership. This role identifies and qualifies opportunities at the top of the funnel, provides market intelligence, and establishes Dell's credibility with senior institutional leaders. This is a strategic advisory and market-shaping role, not a sales support or deal execution role. The strategist engages directly with senior higher education leaders to understand their most pressing challenges and long-term goals, then works with Dell account teams and internal stakeholders to align the right strategies, solutions, and partnerships. They spend significant time on campus and in virtual executive conversations, facilitating dialogue among diverse stakeholders and building deep, trusted relationships. The strategist serves as a bridge between vertical expertise and technical credibility. They bring deep knowledge of higher education - including governance, funding, academic and research missions, and institutional dynamics - combined with technical fluency often gained as former CIOs or CTOs who have led infrastructure modernization, cloud migrations, research computing, and cybersecurity initiatives. This dual expertise allows them to engage leaders on both strategic priorities and technical challenges, connecting how Dell's capabilities address both. When an AE brings a strategist to a meeting, they're bringing someone who understands higher education, understands technology, and can connect the two. This role is supported by vertical leaders and the Head of Public Strategy to ensure effective cross-functional collaboration and organizational influence. What Success Looks Like in Year One In your first year, you will have: - Established trusted relationships with 7-9 senior institutional leaders at strategic accounts - Shaped 4-5 strategic opportunities contributing to meaningful pipeline growth - Positioned Dell as a thought leader through 2-3 major conference speaking engagements - Facilitated 4-6 high-impact strategic engagements that deepen relationships and uncover opportunities - Delivered enablement that measurably improves sales teams' ability to engage higher education stakeholders - Become a trusted resource for account executives who leverage your expertise to win deals Key Responsibilities: EXTERNAL - Higher Education Institutions & Industry Strategic Advisory & Discovery - Lead discovery conversations with institutional leaders to understand strategic priorities and desired outcomes across teaching, learning, research, student success, and campus operations, with particular depth in technical areas such as infrastructure modernization, cloud migration, research computing, cybersecurity, and data strategy - Help higher education leaders align technology initiatives with institutional strategic plans and long-term visions - Provide consultative guidance on digital campus strategies, hybrid and online learning, research computing, student experience, and data-informed decision making Executive Relationship Development - Build and sustain trusted relationships with senior institutional leaders including Presidents, Provosts, CIOs, CFOs, Deans, and Vice Presidents - Extend Dell's reach beyond IT contacts to engage academic affairs, student success, enrollment, finance, research, and operational leaders - Serve as strategic advisor to institutional leaders, aligning Dell's capabilities with their missions Strategic Engagements & Programs - Design and participate in Executive Briefing Center sessions, Visioning Days, and workshops that bring together academic, administrative, and IT stakeholders to explore future-state possibilities - Design strategic events including roundtables, summits, and market briefings that position Dell and create demand - Foster collaborative partnerships between institutions and Dell, including pilots, co-innovation initiatives, and joint storytelling Opportunity Creation & Top-of-Funnel Pipeline Development - Identify and qualify strategic opportunities at the top of the funnel, shaping them before they become formal RFPs and positioning Dell early in decision-making - Make strategic connections across and within institutions to support integrated strategies and uncover opportunities - Help institutional customers network with one another, sharing best practices and facilitating communities of practice Thought Leadership & Market Presence - Position Dell as a thought leader through speaking at conferences, delivering keynotes, serving on panels, and contributing to content that spotlights higher education innovation - Monitor and interpret trends in higher education and translate them into insight for customers and internal teams Key Responsibilities: INTERNAL - Dell Technologies Strategic Account Support - Partner with sales teams to inform and strengthen account strategies, bringing vertical expertise and technical credibility that helps account executives understand dynamics, motivations, challenges, and context - Provide strategic input in account planning sessions on governance, funding cycles, policy influences, and long-term priorities Market Intelligence & Enablement - Develop and deliver enablement programs on higher education market trends, institutional structures, stakeholder roles, and strategic engagement approaches - Provide market intelligence that shapes how Dell positions its offerings in higher education Cross-Functional Collaboration & Solution Influence - Facilitate collaboration across sales, presales, services, and Strategically Aligned Businesses to create cohesive engagement plans - Provide strategic context to help internal teams leverage higher education relationships to co-create solutions - Provide input to product, services, and solution teams to influence offerings that better support institutional needs Voice of the Customer & Marketing Partnership - Serve as voice of the customer into marketing, portfolio, and business units, ensuring messaging and content reflect higher education realities - Work with marketing as a higher education SME to review and refine content for relevance and accuracy - Identify and connect marketing and sales teams with customer stories, references, and advocates What This Role Is Not Responsible For - Writing RFP responses, proposals, or contracts - Running tactical customer events tied to individual deals - Moving opportunities through the sales funnel or closing deals - Providing ongoing one-on-one coaching to individual account executives on basic sales skills - Filling tactical gaps in sales execution - Serving as a general resource for ad hoc higher education questions from internal teams Collaboration Model When consulted on activities outside core strategic responsibilities (such as RFP responses, tactical events, or deal execution), the strategist provides strategic context, market intelligence, or institutional insight, then steps back. Execution responsibility sits with the appropriate functional owner (sales, marketing, presales, etc.). Required Experience & Qualifications Required: - Bachelor’s degree and 10+ years of experience working within or closely with higher education institutions. - Proven ability to build trusted relationships with senior higher‑education leaders, including presidents, provosts, CIOs, and CFOs. - Demonstrated experience leading strategic, consultative, and executive‑level engagements, including discovery, facilitation, and high‑stakes communication. - Established thought leadership through conference speaking, publications, or major transformation initiatives in higher education. - Strong understanding of higher education ecosystems—governance, funding, accreditation, and digital transformation—paired with technical fluency across cloud, infrastructure, cybersecurity, research computing, and data platforms. - Excellent communication and cross‑functional collaboration skills, active participation in higher‑ed associations, and willingness to travel up to 60%. Preferred: - Master's degree in education, information technology, computer science, business, or related field strongly preferred - Doctorate-level degree in education, information technology, computer science, business, or related field - Direct leadership or senior-level experience in a higher education institution - Direct experience as CIO, CTO, or senior technology leader in higher education with hands-on responsibility for infrastructure, cloud, research computing, security, or data initiatives - Experience facilitating executive workshops or strategy sessions - Leadership positions within higher education associations, consortia, or professional networks Core Competencies & Attributes - Executive presence & adaptive communication: Confidently engages presidents, provosts, CIOs, and trustees while tailoring complex technical and strategic concepts to diverse audiences. - Institutional systems thinking: Understands how academic, research, finance, student success, and IT functions interconnect and identifies where technology creates cross‑institutional impact. - Consultative discovery & strategic synthesis: Uncovers true institutional priorities and translates complex challenges into clear, actionable strategic options aligned with governance and culture. - Cross‑silo relationship building: Builds trust across academic, administrative, and technical stakeholders, creating connections that enable collaboration and shared vision. - High‑stakes facilitation & influence without authority: Designs and leads strategic conversations among leaders with competing priorities, shaping outcomes through insight and credibility rather than formal power. - Vertical and technical expertise: Combines deep higher‑education knowledge with strong technical fluency to connect institutional strategy with modern infrastructure, cloud, cybersecurity, and data solutions. Compensation Dell is committed to fair and equitable compensation practices. The Total Target Compensation range for this position is $275,000 - 330,000 which includes base salary and commissions. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Account Executive 4, Higher Ed Specialist
Dell TechnologiesDell Technologies was formed in 2016 when Dell and EMC combined in what is considered "the largest technology merger in history." Today, the multinational technology company is bas
Account Executive, Direct Sales Higher Education Specialist Do you have the higher education expertise and strategic acumen to shape markets, create demand, and establish Dell Technologies as the leading partner for digital transformation in U.S. colleges and universities? Higher education is undergoing profound transformation, shaped by artificial intelligence, changing student demographics and engagement patterns, staff burnout, heightened cybersecurity risk, and new opportunities to reimagine teaching, learning, research, and community engagement in a digital economy. Dell Technologies collaborates with colleges and universities to advance their missions of recruiting, retaining, educating, and graduating students by providing secure, scalable, and cost-optimized multicloud and modern infrastructure solutions that span the campus data center, public cloud, and edge environments. Institutions increasingly turn to Dell to establish a modern digital foundation, enhance the student experience, accelerate research, modernize constituent services, and enable institutional innovation and agility. Role Overview The Higher Education Strategist shapes markets, creates demand, and positions Dell as a thought leader in U.S. colleges and universities through strategic advisory work, executive relationship-building, and thought leadership. This role identifies and qualifies opportunities at the top of the funnel, provides market intelligence, and establishes Dell's credibility with senior institutional leaders. This is a strategic advisory and market-shaping role, not a sales support or deal execution role. The strategist engages directly with senior higher education leaders to understand their most pressing challenges and long-term goals, then works with Dell account teams and internal stakeholders to align the right strategies, solutions, and partnerships. They spend significant time on campus and in virtual executive conversations, facilitating dialogue among diverse stakeholders and building deep, trusted relationships. The strategist serves as a bridge between vertical expertise and technical credibility. They bring deep knowledge of higher education - including governance, funding, academic and research missions, and institutional dynamics - combined with technical fluency often gained as former CIOs or CTOs who have led infrastructure modernization, cloud migrations, research computing, and cybersecurity initiatives. This dual expertise allows them to engage leaders on both strategic priorities and technical challenges, connecting how Dell's capabilities address both. When an AE brings a strategist to a meeting, they're bringing someone who understands higher education, understands technology, and can connect the two. This role is supported by vertical leaders and the Head of Public Strategy to ensure effective cross-functional collaboration and organizational influence. What Success Looks Like in Year One In your first year, you will have: - Established trusted relationships with 7-9 senior institutional leaders at strategic accounts - Shaped 4-5 strategic opportunities contributing to meaningful pipeline growth - Positioned Dell as a thought leader through 2-3 major conference speaking engagements - Facilitated 4-6 high-impact strategic engagements that deepen relationships and uncover opportunities - Delivered enablement that measurably improves sales teams' ability to engage higher education stakeholders - Become a trusted resource for account executives who leverage your expertise to win deals Key Responsibilities: EXTERNAL - Higher Education Institutions & Industry Strategic Advisory & Discovery - Lead discovery conversations with institutional leaders to understand strategic priorities and desired outcomes across teaching, learning, research, student success, and campus operations, with particular depth in technical areas such as infrastructure modernization, cloud migration, research computing, cybersecurity, and data strategy - Help higher education leaders align technology initiatives with institutional strategic plans and long-term visions - Provide consultative guidance on digital campus strategies, hybrid and online learning, research computing, student experience, and data-informed decision making Executive Relationship Development - Build and sustain trusted relationships with senior institutional leaders including Presidents, Provosts, CIOs, CFOs, Deans, and Vice Presidents - Extend Dell's reach beyond IT contacts to engage academic affairs, student success, enrollment, finance, research, and operational leaders - Serve as strategic advisor to institutional leaders, aligning Dell's capabilities with their missions Strategic Engagements & Programs - Design and participate in Executive Briefing Center sessions, Visioning Days, and workshops that bring together academic, administrative, and IT stakeholders to explore future-state possibilities - Design strategic events including roundtables, summits, and market briefings that position Dell and create demand - Foster collaborative partnerships between institutions and Dell, including pilots, co-innovation initiatives, and joint storytelling Opportunity Creation & Top-of-Funnel Pipeline Development - Identify and qualify strategic opportunities at the top of the funnel, shaping them before they become formal RFPs and positioning Dell early in decision-making - Make strategic connections across and within institutions to support integrated strategies and uncover opportunities - Help institutional customers network with one another, sharing best practices and facilitating communities of practice Thought Leadership & Market Presence - Position Dell as a thought leader through speaking at conferences, delivering keynotes, serving on panels, and contributing to content that spotlights higher education innovation - Monitor and interpret trends in higher education and translate them into insight for customers and internal teams Key Responsibilities: INTERNAL - Dell Technologies Strategic Account Support - Partner with sales teams to inform and strengthen account strategies, bringing vertical expertise and technical credibility that helps account executives understand dynamics, motivations, challenges, and context - Provide strategic input in account planning sessions on governance, funding cycles, policy influences, and long-term priorities Market Intelligence & Enablement - Develop and deliver enablement programs on higher education market trends, institutional structures, stakeholder roles, and strategic engagement approaches - Provide market intelligence that shapes how Dell positions its offerings in higher education Cross-Functional Collaboration & Solution Influence - Facilitate collaboration across sales, presales, services, and Strategically Aligned Businesses to create cohesive engagement plans - Provide strategic context to help internal teams leverage higher education relationships to co-create solutions - Provide input to product, services, and solution teams to influence offerings that better support institutional needs Voice of the Customer & Marketing Partnership - Serve as voice of the customer into marketing, portfolio, and business units, ensuring messaging and content reflect higher education realities - Work with marketing as a higher education SME to review and refine content for relevance and accuracy - Identify and connect marketing and sales teams with customer stories, references, and advocates What This Role Is Not Responsible For - Writing RFP responses, proposals, or contracts - Running tactical customer events tied to individual deals - Moving opportunities through the sales funnel or closing deals - Providing ongoing one-on-one coaching to individual account executives on basic sales skills - Filling tactical gaps in sales execution - Serving as a general resource for ad hoc higher education questions from internal teams Collaboration Model When consulted on activities outside core strategic responsibilities (such as RFP responses, tactical events, or deal execution), the strategist provides strategic context, market intelligence, or institutional insight, then steps back. Execution responsibility sits with the appropriate functional owner (sales, marketing, presales, etc.). Required Experience & Qualifications Required: - Bachelor’s degree and 10+ years of experience working within or closely with higher education institutions. - Proven ability to build trusted relationships with senior higher‑education leaders, including presidents, provosts, CIOs, and CFOs. - Demonstrated experience leading strategic, consultative, and executive‑level engagements, including discovery, facilitation, and high‑stakes communication. - Established thought leadership through conference speaking, publications, or major transformation initiatives in higher education. - Strong understanding of higher education ecosystems—governance, funding, accreditation, and digital transformation—paired with technical fluency across cloud, infrastructure, cybersecurity, research computing, and data platforms. - Excellent communication and cross‑functional collaboration skills, active participation in higher‑ed associations, and willingness to travel up to 60%. Preferred: - Master's degree in education, information technology, computer science, business, or related field strongly preferred - Doctorate-level degree in education, information technology, computer science, business, or related field - Direct leadership or senior-level experience in a higher education institution - Direct experience as CIO, CTO, or senior technology leader in higher education with hands-on responsibility for infrastructure, cloud, research computing, security, or data initiatives - Experience facilitating executive workshops or strategy sessions - Leadership positions within higher education associations, consortia, or professional networks Core Competencies & Attributes - Executive presence & adaptive communication: Confidently engages presidents, provosts, CIOs, and trustees while tailoring complex technical and strategic concepts to diverse audiences. - Institutional systems thinking: Understands how academic, research, finance, student success, and IT functions interconnect and identifies where technology creates cross‑institutional impact. - Consultative discovery & strategic synthesis: Uncovers true institutional priorities and translates complex challenges into clear, actionable strategic options aligned with governance and culture. - Cross‑silo relationship building: Builds trust across academic, administrative, and technical stakeholders, creating connections that enable collaboration and shared vision. - High‑stakes facilitation & influence without authority: Designs and leads strategic conversations among leaders with competing priorities, shaping outcomes through insight and credibility rather than formal power. - Vertical and technical expertise: Combines deep higher‑education knowledge with strong technical fluency to connect institutional strategy with modern infrastructure, cloud, cybersecurity, and data solutions. Compensation Dell is committed to fair and equitable compensation practices. The Total Target Compensation range for this position is $275,000 - 330,000, which includes base salary and commissions. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.



