• Monitor network performance, manage alerts, resolve technical issues, and support customer onboarding • Validate incoming prescriptions, including PHI accuracy • Investigate root causes and partner across teams to meet SLAs • Monitor and respond to system alerts in real time • Provide Tier 1 technical support; escalate when needed • Manage cases end-to-end in CRM tools (e.g., Salesforce) • Serve as a technical lead for customer integrations • Communicate outages, maintenance, and releases with clarity and urgency • Deliver clear, consistent reporting and operational metrics

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About Us Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role The Network Innovation Office (NIO) exists to identify, validate, and scale new capabilities across the Home Instead franchise network. We serve as the proving ground and catalyst for growth initiatives - vetting what comes in, managing how it gets tested, and determining what earns the right to scale. Our work spans pilot design and management, strategic partnerships, vendor approvals, change management, and cross-functional coordination to maximize network adoption and successful utilization of vetted internal products. As a Network Innovation Lead, you will be the operational backbone of this pipeline. You will project-manage pilots end-to-end, build the analytical frameworks that determine whether a pilot succeeds or fails, and own the transition of validated pilots into scaled programs. You will work closely with cross-functional teams, franchise owners, vendors, corporate partners, and senior leadership to ensure that what we test is rigorous, what we learn is documented, and what initiatives that lead to growth get deployed. This role is ideal for someone who thrives in ambiguity, builds structure where none exists, is energized by turning data into decisions, and has experience executing successfully designed pilot initiatives. You should be comfortable operating at both the strategic level (framing a pilot thesis, presenting results to senior leadership) and the tactical level (building a tracker, QA-ing vendor data, writing a process doc). This role requires availability during general company working hours but specific start and stop times are flexible based on geographical location. Occasional travel is required for key quarterly, semi-annual, and annual events including regional meetings and franchise owner conferences. About the Team The Network Innovation Office sits within the broader franchise management organization and serves as the testing ground for new growth strategies, partnerships, and operational improvements before they reach the wider network. The team partners closely with Marketing, Sales, Franchise Business Consultants, Legal, Engineering, and external vendors. Our mandate is to move fast, drive tangible results, and protect the network from unvalidated change while accelerating the adoption of what works. As a Network Innovation Lead, You Will - Own pilot execution end-to-end: Manage the full lifecycle of innovation pilots from design and scoping to franchisee recruitment through launch, monitoring, evaluation, and close-out. Build and maintain project plans, RACI matrices, risk logs, and stakeholder communication cadences. - Build and apply analytical frameworks: Define success metrics and KPIs for each pilot. Collect, clean, and analyze quantitative and qualitative data to determine whether pilots meet thresholds for scale. Produce clear, decision-ready readouts for leadership. - Drive the pilot-to-scale transition: For pilots that demonstrate success, develop rollout plans including phasing, change management requirements, training needs, vendor contract considerations, and network communication strategies. - Manage the innovation intake and evaluation process: Operate the NIO’s tiered intake framework, scoring incoming ideas and vendor proposals against strategic criteria and making go/no-go recommendations. - Partner with vendors and external stakeholders: Serve as the primary project management point of contact for vendor and other corporate partners during pilots (e.g., strategic partnership pilots). Coordinate deliverables, timelines, data sharing, and issue resolution. - Collaborate cross-functionally: Work with Marketing, Sales, Franchise Business Consultants, Legal, Engineering and other HQ teams to align pilot design with broader network priorities and ensure field insights inform enterprise decision-making. - Communicate insights and recommendations: Translate complex analyses into clear narratives for diverse audiences—from franchise owners to C-suite. Develop executive summaries, dashboards, and presentations that drive alignment and action. Skills and Experiences We’re Looking For You to Bring - Required Bachelors degree - Preferred Masters of Business Administration, Healthcare Administration, Business Analytics / Data Science, Management / Strategy (MiM Programs) - Desirable experience in Management Consulting, Data / Analytics and Information Systems - Desirable certifications in Lean / Six Sigma, experience with data-related tools (e.g. Looker, BI platforms), or Project Management (PMP) Exemplify Core Company Leadership Principles Including - Mission First: Demonstrate a genuine passion for our mission. Prioritize decisions and activities that move the mission forward. - Always Push: Set a high bar for yourself and others, knowing that mediocrity isn’t an option. Set ambitious goals,always strive for better, and commit to delivering top-notch service and outcomes. - Get Stuff Done: Make tangible progress, delivering quality and timely results. - Find Those Better Than Yourself: Seek out those that are better than you internally, listen to them, actively engage them in meaningful work, and develop alongside. Recognize and collaborate with exceptional talent and support their movement through the organization. - Fly High and Dive Deep: Operate at all levels. Know when to stay connected to the details to enable execution and when to stay high level and empower others. At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

A Day in the Life: The Network Cloud Engineer is responsible for designing, implementing, and maintaining resilient network infrastructures that seamlessly integrate both on-premises and cloud-based environments. This position requires equal mastery of conventional networking technologies and cloud platforms, ensuring secure, efficient, and reliable connectivity across diverse workloads. Special attention is given to core networking protocols, DNS management, as well as advanced cloud systems such as AWS. What You’ll Do: - Design, implement, and manage network architectures for both traditional on-premises and cloud environments, ensuring robust connectivity and performance. - Configure and maintain firewalls, routers, switches, and VPNs for enterprise-level security and availability. - Administer, optimize, and troubleshoot DNS infrastructure, including internal and external DNS services, addressing resolution and management for hybrid networks. - Deploy and manage networking services within AWS, including VPC, Security Groups, Transit Gateway, Direct Connect, and Route 53, ensuring seamless interoperability with traditional networking. - Monitor network performance across all platforms and swiftly resolve connectivity or configuration issues, whether cloud-based or on-premises. - Automate network provisioning and configuration using Infrastructure-as-Code tools (e.g., AWS CloudFormation, Terraform), balancing automated cloud deployments with reliable physical network management. - Collaborate with architects, developers, and information security teams to deliver networking solutions that satisfy both legacy and modern infrastructure requirements. - Ensure compliance with enterprise security standards and regulatory frameworks across all network systems. - Participate in disaster recovery planning, testing, and execution for network and DNS resources, both cloud and on-premises. - Stay current with advances in networking, DNS, and cloud technologies; propose enhancements to existing systems for greater efficiency and security. What We’re Looking For: - Bachelor’s degree in Computer Science, Information Technology, or related field preferred . - Certifications such as AWS Certified Advanced Networking – Specialty, CCNA, CCNP, or equivalent in both cloud and traditional networking. - Experience with Firewall technology, both physical and virtual appliances - Experience with other cloud platforms (Azure, Google Cloud) and multi-cloud networking strategies - Comprehensive knowledge of TCP/IP, DNS (including BIND, Windows DNS, and cloud-based DNS), DHCP, and other foundational network protocols. - Demonstrated experience with enterprise networking hardware (e.g., Cisco, Juniper), including installation, configuration, and troubleshooting. - Strong skills in network topology design, LAN/WAN configuration, and routing protocols (OSPF, BGP, EIGRP). - Advanced expertise in AWS networking services: - Amazon VPC (Virtual Private Cloud) - VPC Peering and Transit Gateway - Direct Connect and VPN Solutions - Elastic Load Balancing - Route 53 (cloud DNS management) - Security Groups and Network ACLs - Hands-on experience with network automation frameworks (CloudFormation, Terraform), as well as traditional network management tools. - Proficiency in monitoring and logging tools for both cloud and physical networks (e.g., CloudWatch, SolarWinds, AWS Config). - Thorough understanding of security best practices, network segmentation, and IAM policies applicable to both on-premises and cloud environments. - Strong analytical and problem-solving skills across all networking domains. - Excellent communication and collaboration skills, able to work with cross-functional teams. - Certifications such as AWS Certified Advanced Networking – Specialty, CCNA, CCNP, or equivalent in both cloud and traditional networking. - Experience with Firewall technology, both physical and virtual appliances - Experience with other cloud platforms (Azure, Google Cloud) and multi-cloud networking strategies. - Background in DevOps, CI/CD pipelines, and integration of network operations with agile workflows. - Ability to collaborate with internal and external stakeholders across multiple functions and locations - Ability to influence - Flexible and adaptable; ability to work effectively in ambiguous situations - Excellent verbal and written communication skills - Results driven, ability to make decisions and help solve problems - Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. - Ability to drive process and organizational change. - Ability to motivate teams and keep a positive attitude in a fast-paced environment. - Ability to work under minimal supervision with a goal-oriented mindset. - Ability to see the big picture and leverage critical thinking and decision-making skills. - Excellent organization, time management, delegation, and prioritization skills. - Courageous leadership and accountability. The starting salary is expected to be around $95,000. Actual salary will commensurate with experience. What You’ll Get: - Up to 40% off the base rate of any standard Hertz Rental - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts –Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Role Description This position plays a key role in expanding the opportunity for college students, early career Americans, law students and other young citizen leaders to participate in our movement. The Young Americans Coordinator is the architect of and program lead for our efforts to recruit and activate Young Americans in priority states and across the country. Working closely with the Director of Coalitions & Partnerships and the American Promise States Team, the leader in this position must enjoy both building broad, large-scale programming and cultivating deep, targeted relationships. This position requires a passion for bridging political divides, unearthing our common ground, and inspiring and uniting young Americans in our mission. American Promise is a rapidly adapting organization, and this role will evolve as the organization and its strategy evolve. Travel to various states can be expected. Qualifications - A commitment to and excitement for the American Promise mission, goal, and values, especially our cross-partisan, right-to-left approach. - Recent college graduate with extracurricular or work experience in political campaigns, organizing, and/or advocacy. - Adaptability to a rapidly evolving strategy. - Excellent interpersonal and networking skills with large groups as well as with individuals. - Strong communications skills, including organizational, conversational, presenting, and writing skills, with the ability to inspire hope and articulate the mission, goals, and progress of American Promise. - Impeccable at follow-up in a way that moves contacts from being aware of us to being raving fans and partners. - Excellent political acumen and judgment. - Ability to be a self-starter and initiator, working both independently and collaboratively on a team, and both contributing to and leading projects. - Exceptionally organized with a track record of managing projects and solving problems. - Learns proactively, receives feedback gracefully, and contributes feedback to the team. - Willingness to travel and work occasional evenings and weekends. - Must possess integrity, sound judgment, maturity, and a sense of humor. - Familiarity with Google Workspace, Salesforce, and LinkedIn a plus. Requirements - Capacity to think critically and strategically. - Ability to travel as needed and tolerate various indoor & outdoor climate conditions. - Ability to read, write and cross functionally communicate. - Mathematical competence. - Ability to move up to 15 lbs. - Ability to operate a computer and office equipment. Application Process For the process, you will be required to submit the following: - Your resume. - In place of a cover letter, please provide answers to the following questions: - Why are you excited about working with American Promise? (no more than 500 words) - Share an example of when you connected people across different and possibly polarized perspectives. What was the situation and how did you go about it? (no more than 50 words) American Promise celebrates the freedom and diversity of our nation. American Promise team members are service-oriented and have demonstrated experience in volunteer, civic, military, or other forms of service to the country and our people. We welcome all qualified applicants who reflect and share this vision. American Promise does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or any other protected category under local, state or federal law. AA/EOE