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Alerus logo
Alerus

Banking :: Wealth :: Retirement

Retirement Contribution Integration Analyst

AnalystAnalystFull TimeRemoteJuniorTeam 501-1,000Since 1879H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 2 moreAll locations: Arizona | North Dakota | Minnesota

Posted

64 days ago

Salary

$24 - $28 / hour

Seniority

Junior

Associate Degree1 yr expExperience acceptedEnglish

Job Description

Retirement Contribution Integration Analyst

Alerus

• Responsible for contribution file integration between vendors and Alerus via Secure File Transfer Protocol (SFTP) and Application Programming Interface (API). • Effectively manage contribution file integration process through various stages of implementation. • Maintain a client focus, work with internal and external stakeholders to resolve format discrepancies and deliver a superior client experience. • Drive integration projects by using project management and problem-solving skills. • Manage integration tracking database, maintain accurate records of outstanding requests for quality assurance and to provide transparency to all stakeholders. • Ensure core system integrity by performing thorough review of test files, analyze and validate file format and mapping. • Troubleshoot and assist clients and vendors to resolve issues with varying degrees of complexity. • Build and cultivate strong working relationships with vendors and clients to gain their support and solidify their continued business. • Collaborate with various functional groups to provide client issue resolution in a timely manner. • Participate in projects and work with IT resources and other business partners as needed to enhance current processes and systems. • Maintain a moderate level of knowledge encompassing all retirement systems, processes, and policies that pertain to the position. • Complete regulation, compliance, and additional training as assigned timely. • Continually improve processes that enhance the client experience and build scale. • Identify exceptions and collaborate with internal departments or supervisor to resolve.

Job Requirements

  • Minimum of one year experience in Secure File Transfer Protocol (SFTP), Electronic Data Integration (EDI), Application Programming Interface (API), or related work experience, preferably in retirement operations, implementation, and/or project management.
  • Experience working with different vendors preferred.
  • Associate’s degree or equivalent combination of education and/or related experience.
  • Highly organized and detail-oriented, ability to effectively prioritize and manage multiple assignments or projects with shifting priorities and deadlines.
  • Demonstrated ability to identify and problem solve complex situations.
  • Apply judgment with respect to high level business impact and risk.
  • Strong passion for internal and external client satisfaction, creative and consistently maintains a positive attitude.
  • Ability to interpret documents and resolve technical problems.
  • Excellent written/oral communication, organization, and client service skills required.

Benefits

  • Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance;
  • 401(k) and ESOP for retirement savings.
  • Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
  • Learning and development resources for personal and professional career development, and advancement opportunities.
  • Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
  • Support for the communities we live in through paid volunteer time and a company donation match opportunity.

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