• Assist in producing short-form AI-generated videos for TikTok and Instagram Reels using tools like HeyGen, Higgsfield, ElevenLabs, and CapCut • Help source and develop content ideas rooted in AI trends, news, politics, and culture • Write and edit captions and post copy that match each account's voice and platform style • Support scheduling and publishing across multiple AI-themed accounts • Track emerging AI tools, trends, and platform algorithm updates and share findings with the team • Research relevant news and cultural moments to inform content calendars • Assist in monitoring basic performance metrics and flagging what is working • Work closely with Social Media Managers and content leadership on weekly priorities • Participate in team check-ins and contribute ideas to content strategy discussions • Support cross-account initiatives as needed

What you can expect You'll create engaging social content that drives brand awareness and community growth across Zoom's social channels. You'll collaborate with cross-functional teams to develop and execute content strategies aligned with business goals. You'll make an impact by building authentic connections with audiences and translating social trends into measurable engagement. About the Team We unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention across the Zoom portfolio. We focus relentlessly on outcomes and business impact throughout the customer lifecycle. Responsibilities - Managing content calendars and scheduling posts across all platforms while coordinating with team members to maintain consistent publishing frequency - Creating engaging written and visual content that aligns with brand voice using design and video editing tools - Monitoring social channels for brand mentions and emerging trends, engaging audiences in a timely and authentic manner - Tracking performance metrics and preparing monthly reports that inform content strategy and demonstrate business impact - Collaborating with marketing team members on campaigns and identifying cultural moments for content opportunities What we’re looking for - Demonstrate 0-2 years of professional social media experience through internships, student organizations, or personal projects - Apply knowledge of major social media platforms, their best practices, and optimal posting strategies - Create visual content using design tools such as Canva, Figma, or similar platforms - Edit photo and video content using tools like Capcut or similar video editing software - Write clear, engaging copy with strong attention to detail and brand voice consistency - Use social media management tools, with Sprout Social experience preferred - Leverage AI creation tools and write effective prompts for content generation - Hold a Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field, or equivalent practical experience Salary Range or On Target Earnings: Minimum: $64,300.00 Maximum: $128,600.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 04/13/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

About QSIC QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose: to create value that others can’t see. We sought to bring that to life through exceptional audio experiences, so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just “background noise.” Audio has the power to change the mood, spark emotion and shift the atmosphere. When it’s seamlessly woven into an in-store experience, it doesn’t just play – it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month. - QSIC’s Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency. -QSIC’s In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment! - QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting. Our motivation is to create value that others don’t see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We’re just getting started! About the role QSIC is looking for a commercially minded and collaborative Retail Media Strategist to join our team, with a deep focus on the retail media advertising ecosystem. This role is responsible for driving strategic alignment between QSIC’s platform and key retail media partners, helping advertisers unlock the full potential of audio within their commerce strategies. You will work in a fast-paced environment that is defining the future of in-store audio, partnering and consulting with retailers, leveraging your deep knowledge of the Retail Media ecosystem, including channels, platforms, service providers, and tech stacks. In addition to building strong relationships with clients, your success will be measured by revenue goals and your capacity to grow your book of business. You will combine deep product and industry knowledge with strong client and relationship building instincts. You will work directly with retailers, brands and agencies to ensure QSIC's platform’s capabilities are well understood, effectively positioned and consistently integrated into omnichannel retail media programs within some of the US’s largest retailers - and will consolidate thought leadership, insights, and trends into a cohesive point of view and deliver this to top-tier clients. Your primary responsibilities will include leading audio advertising strategies, building custom solutions to solve challenges, and consulting with high-profile clients. From forecasting, to creating opportunities to roll-out of new products and ensuring QSIC is meeting our clients’ goals, this is a varied role that will help accelerate QSIC’s penetration in the United States. This is a fulltime position, and may be remote within the United States, or hybrid/in-office if you are located near our Dallas, Texas office. What You’ll Do Strategic Partnership Enablement - Partner with retail media networks and key advertisers to design data-driven audio-led media strategies and proposals that drive measurable business outcomes. - Proactively analyze retailer, category, and brand trends to help build a strong, data-driven pipeline in collaboration with the retail media sales lead Platform-to-Partner Alignment - Serve as the key liaison between the platform and the retail media ecosystem, ensuring QSIC’s tools, inventory, and capabilities are effectively positioned to meet partner needs. - As the platform expert, you will support the retail media sales lead in advertiser conversations, providing strategic guidance and technical insight. - Stay up to date on the product, measurement, and data roadmap, and serve as a key stakeholder in shaping how processes evolve to support the Retail Media Strategist team. Solution Positioning - Work with internal and external teams to translate complex platform capabilities into actionable solutions aligned with commerce objectives. - Develop innovative and effective retail media strategies that align with the client's business objectives and marketing goals, with a strong focus on how audio integrates into full-funnel performance. - Ensure in-store audio is strategically considered within the clients’ overall media plan to maximize reach and impact. Cross-functional Collaboration - Collaborate with Customer Success, Sales, Product, Marketing, Data and other Retail Media Partnerships teams to ensure cohesive positioning of our audio solutions and inform future development. Measurement Strategy Support - Analyze in-campaign data and build recommendations using data and insights on why advertisers should increase investment mid-campaign. - Analyze campaign performance data, identify trends, and generate insightful reports to inform client strategies. Experience You must have: - A strong understanding of the US retail media landscape (opportunities, networks and platforms) with a focus on how audio fits into full-funnel commerce strategies from both the retailer and brand vantage points. - Ability to interpret data and insights to craft compelling stories that translate into strategic, results-driven media proposals - Demonstrated experience building trust and credibility with internal stakeholders and external retail and brand partners. - Strong time management skills with the ability to effectively prioritize and manage multiple workstreams in a fast-paced environment - Demonstrates curiosity and a willingness to ask questions to uncover opportunities, challenge assumptions, and drive greater efficiency across processes - A client-centric approach, with a passion for simplifying complex solutions and driving strategic alignment. An understanding of endemic and non-endemic advertising perspectives and solutions. - A collaborative mindset and experience operating effectively in a cross-functional, partner-led environment. - Experience effectively communicating over the phone, in person, and online with a range of colleagues and external stakeholders including clients. - Demonstrated adaptability and flexibility to transition between diverse projects and campaigns. - Successful professional relationships with clients and examples of when you’ve become a strategic part of their operations. - Experience leading accounts autonomously, with demonstrated problem-solving abilities, able to identify challenges and develop effective solutions for clients today using the available resources. - A focus on helping clients achieve business success, with demonstrable experience of how your efforts have positively impacted clients’ business goals. - Experience navigating and collaborating with other internal departments to produce positive results for clients. Bonus points if you: - Have a passion for building new ways of working and creating efficiencies - Have experience utilizing AI driven solutions for clients - Have a strong interest in music - you’ll be joining a team which includes QSIC’s global music content curators! At QSIC we recognize there is no such thing as a ‘perfect’ candidate. QSIC is a company where everyone has an opportunity. So however you identify, and whatever background you bring with you, please apply if this role interests you. QSIC is an equal opportunity employer, and we know that a diverse workforce is crucial to our success as a business! QSIC takes a market-based approach to pay, and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The below range (for United States based candidates) may be modified in the future: USD $90k - $120k base salary In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

• Act as the strategic lead for multiple brand accounts across social platforms (Instagram, TikTok, Facebook, Threads, YouTube Shorts, etc.) • Set and track content goals aligned with client objectives (awareness, engagement, conversion) • Communicate performance insights and next steps clearly to internal and external teams • Anticipate client needs and proactively pitch new ideas, formats, and campaigns • Guide the content process from concept to execution—briefing creative teams, reviewing deliverables, and ensuring everything is on-brand and on-strategy • Ensure content feels social-first, timely, and tailored to each platform • Collaborate closely with design, video, and influencer teams to bring ideas to life • Jump in to write copy, storyboard content, or shoot quick iPhone videos when needed • Engage in community management—responding to comments, shaping tone, and joining real-time cultural conversations • Post live during events, drops, or key cultural moments when applicable