QSIC

Role Description We're hiring a Senior Manager to lead Retail Media GTM and global market expansion at QSIC — building the retailer marketing function from the ground up as our first dedicated hire in this space. You'll own go-to-market strategy for QSIC's retailer partners, lead our expansion into new geographies including LATAM and EMEA, and write the playbook that scales as we grow. Reporting directly to the Head of Global Marketing, you'll sit at the intersection of marketing, sales, and strategy — turning retailer relationships into repeatable commercial motion across markets. This is a client-facing role: you'll work directly with retail media leaders at QSIC's retailer partners, building the marketing programs that strengthen those relationships and drive media sales. This is a builder's role. We're not looking for someone to manage a playbook — we're looking for someone to write it. What Success Looks Like - Own retailer-specific GTM strategy and execution across current retail media partners - Lead market expansion into new geographies (LATAM, EMEA, and beyond), establishing QSIC's marketing motion in each - Develop and execute retail media marketing campaigns that support media sales and deepen partner relationships - Build a repeatable, scalable GTM and expansion playbook — documenting what works so the function grows cleanly as headcount follows new accounts and markets - Partner with demand gen and sales to develop enablement materials, positioning, and tools that accelerate deals and support the commercial team - Own market intelligence for your accounts and geographies — staying close to the competitive landscape, retailer priorities, and category trends Qualifications - 5–8 years of experience in marketing, with meaningful time spent in retail media, retail media networks, adtech, or commercial marketing at a retailer, brand, or platform - Experience at a startup or high-growth company — you know what it means to build without a playbook and you'd rather write one than wait for someone else to - Comfortable in client-facing settings — you can walk into a meeting with a retailer's retail media team and represent QSIC with credibility, whether the topic is strategy, performance, or roadmap - The ability to operate strategically and execute operationally — set a market strategy on Monday and build the brief on Tuesday - Strong cross-functional instincts — you've worked closely with sales teams and understand how marketing creates real commercial impact - A systems thinker who defaults to "how do we make this repeatable" rather than treating every project as one-off - Strong writing ability — you can make a complex value proposition land simply - Retail media fluency: familiarity with how retail media networks operate, how brands buy media, and what retailers care about - Startup, scrappy mindset Bonus Points - Account management or client services experience — particularly if you've supported retail media, brand, or platform clients directly - Direct experience at a retail media network, programmatic platform, or in-store media company - Experience launching marketing in new geographies (LATAM, EMEA, APAC) - Familiarity with the enterprise retail landscape — convenience, grocery, or specialty - You've owned a market or region and built GTM motion from scratch - You have or can appreciate a ridiculous sense of humor Salary $100,000 - $120,000 a year

About QSIC QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose: to create value that others can’t see. We sought to bring that to life through exceptional audio experiences, so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just “background noise.” Audio has the power to change the mood, spark emotion and shift the atmosphere. When it’s seamlessly woven into an in-store experience, it doesn’t just play – it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month. - QSIC’s Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency. -QSIC’s In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment! - QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting. Our motivation is to create value that others don’t see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We’re just getting started! About the role QSIC is looking for a commercially minded and collaborative Retail Media Strategist to join our team, with a deep focus on the retail media advertising ecosystem. This role is responsible for driving strategic alignment between QSIC’s platform and key retail media partners, helping advertisers unlock the full potential of audio within their commerce strategies. You will work in a fast-paced environment that is defining the future of in-store audio, partnering and consulting with retailers, leveraging your deep knowledge of the Retail Media ecosystem, including channels, platforms, service providers, and tech stacks. In addition to building strong relationships with clients, your success will be measured by revenue goals and your capacity to grow your book of business. You will combine deep product and industry knowledge with strong client and relationship building instincts. You will work directly with retailers, brands and agencies to ensure QSIC's platform’s capabilities are well understood, effectively positioned and consistently integrated into omnichannel retail media programs within some of the US’s largest retailers - and will consolidate thought leadership, insights, and trends into a cohesive point of view and deliver this to top-tier clients. Your primary responsibilities will include leading audio advertising strategies, building custom solutions to solve challenges, and consulting with high-profile clients. From forecasting, to creating opportunities to roll-out of new products and ensuring QSIC is meeting our clients’ goals, this is a varied role that will help accelerate QSIC’s penetration in the United States. This is a fulltime position, and may be remote within the United States, or hybrid/in-office if you are located near our Dallas, Texas office. What You’ll Do Strategic Partnership Enablement - Partner with retail media networks and key advertisers to design data-driven audio-led media strategies and proposals that drive measurable business outcomes. - Proactively analyze retailer, category, and brand trends to help build a strong, data-driven pipeline in collaboration with the retail media sales lead Platform-to-Partner Alignment - Serve as the key liaison between the platform and the retail media ecosystem, ensuring QSIC’s tools, inventory, and capabilities are effectively positioned to meet partner needs. - As the platform expert, you will support the retail media sales lead in advertiser conversations, providing strategic guidance and technical insight. - Stay up to date on the product, measurement, and data roadmap, and serve as a key stakeholder in shaping how processes evolve to support the Retail Media Strategist team. Solution Positioning - Work with internal and external teams to translate complex platform capabilities into actionable solutions aligned with commerce objectives. - Develop innovative and effective retail media strategies that align with the client's business objectives and marketing goals, with a strong focus on how audio integrates into full-funnel performance. - Ensure in-store audio is strategically considered within the clients’ overall media plan to maximize reach and impact. Cross-functional Collaboration - Collaborate with Customer Success, Sales, Product, Marketing, Data and other Retail Media Partnerships teams to ensure cohesive positioning of our audio solutions and inform future development. Measurement Strategy Support - Analyze in-campaign data and build recommendations using data and insights on why advertisers should increase investment mid-campaign. - Analyze campaign performance data, identify trends, and generate insightful reports to inform client strategies. Experience You must have: - A strong understanding of the US retail media landscape (opportunities, networks and platforms) with a focus on how audio fits into full-funnel commerce strategies from both the retailer and brand vantage points. - Ability to interpret data and insights to craft compelling stories that translate into strategic, results-driven media proposals - Demonstrated experience building trust and credibility with internal stakeholders and external retail and brand partners. - Strong time management skills with the ability to effectively prioritize and manage multiple workstreams in a fast-paced environment - Demonstrates curiosity and a willingness to ask questions to uncover opportunities, challenge assumptions, and drive greater efficiency across processes - A client-centric approach, with a passion for simplifying complex solutions and driving strategic alignment. An understanding of endemic and non-endemic advertising perspectives and solutions. - A collaborative mindset and experience operating effectively in a cross-functional, partner-led environment. - Experience effectively communicating over the phone, in person, and online with a range of colleagues and external stakeholders including clients. - Demonstrated adaptability and flexibility to transition between diverse projects and campaigns. - Successful professional relationships with clients and examples of when you’ve become a strategic part of their operations. - Experience leading accounts autonomously, with demonstrated problem-solving abilities, able to identify challenges and develop effective solutions for clients today using the available resources. - A focus on helping clients achieve business success, with demonstrable experience of how your efforts have positively impacted clients’ business goals. - Experience navigating and collaborating with other internal departments to produce positive results for clients. Bonus points if you: - Have a passion for building new ways of working and creating efficiencies - Have experience utilizing AI driven solutions for clients - Have a strong interest in music - you’ll be joining a team which includes QSIC’s global music content curators! At QSIC we recognize there is no such thing as a ‘perfect’ candidate. QSIC is a company where everyone has an opportunity. So however you identify, and whatever background you bring with you, please apply if this role interests you. QSIC is an equal opportunity employer, and we know that a diverse workforce is crucial to our success as a business! QSIC takes a market-based approach to pay, and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The below range (for United States based candidates) may be modified in the future: USD $90k - $120k base salary In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

• Own the success and growth of a portfolio of key US-based retailer accounts, ensuring strong performance, retention, and expansion. • Serve as the primary point of contact for senior client stakeholders, leading regular business reviews, planning sessions, and weekly touchpoints (WIPs). • Act as a strategic advisor to clients on retail media monetization, media mix optimization, and go-to-market execution. • Drive adoption and utilization of QSIC’s solutions through onboarding, training, and ongoing client education. • Translate campaign performance, attribution data, and commercial insights into clear, compelling narratives for client stakeholders. • Own revenue performance across assigned accounts, including renewals, upsell opportunities, and margin optimization. • Identify growth opportunities within retailer ecosystems, including new categories, suppliers, and monetization strategies. • Monitor performance against revenue targets and proactively address risks or gaps. • Maintain clear visibility into inventory, supplier commitments, and pipeline performance. • Partner closely with Sales, Product, Media, and Analytics teams to deliver strong client outcomes. • Coordinate internal resources to ensure seamless execution of campaigns, reporting, and optimization initiatives. • Provide structured feedback to Product and Technology teams to improve platform capabilities and client experience. • Represent the voice of the retailer internally, helping shape product roadmap and service offerings. • Stay ahead of retail media and in-store audio trends, bringing proactive ideas and innovation to clients. • Support key client presentations, executive discussions, and industry engagements as needed.

About QSIC QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose: to create value that others can’t see. We sought to bring that to life through exceptional audio experiences,  so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just “background noise.” Audio has the power to change the atmosphere, spark emotion and shift the atmosphere. When it’s seamlessly woven into an in-store experience, it doesn’t just play – it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month. - QSIC’s Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency. -QSIC’s In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment! - QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting. Our motivation is to create value that others don’t see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We’re just getting started! About the role QSIC is looking for a Senior Platform Engineer to work with our Engineering, Product and Operations teams to manage our distributed fleet of tens of thousands of media players and smart speakers installed across APAC, North America and globally. This is a fulltime, remote role for someone located in the Pacific or Mountain timezones in the US (or who is willing to work the hours of one of these timezones), who will collaborate closely with our Engineering team distributed along the east coast of Australia. A typical week in this role may include: - Collaborating with our Platform and Engineering teams to improve the build and deployment process for the software released to our fleet of RaspberryPi-based media players. - Working with our Operations team to investigate network issues impacting our fleet, and addressing them with our customer’s Network Engineers. - Building tools in Bash and Golang to help us quickly and efficiently manage the fleet. Depending on your skills, you may also contribute to the software on our devices, or our API. - Refining our observability pipelines to ensure that monitors and dashboards correctly and efficiently support our teams and alert us to issues. - Investigating hardware and software issues across different customers, building tools to identify and remedy them at scale, and feeding others into our Product and Engineering roadmap for future development. - Helping to refine Ops and Engineering processes and communication. As someone with a background in deeply technical software or networking fields, you’ll be as comfortable hacking on a Bash script or reviewing a peer’s Golang code as you are troubleshooting firewall configuration with a customer’s Network Engineers. You’ll be someone who is seeking to grow and learn in a fast-paced technology company, and keen to play a part in supporting QSIC’s continued growth and scalability, globally. What You’ll Do - Collaborate closely with Engineering, Product and Operations teams to support and improve the management of our device and smart speaker fleet installed on client networks. - Support our Operations team with deep technical troubleshooting and expertise, collaborating with customer IT/Network stakeholders as required. - Investigate and collaborate on technical & configuration issues on customer networks such as firewall configurations, routing and DNS. - Contribute to the design and implementation of fleet management tools used to build and deploy our software across our fleet, including observability and alerting tools. - Be a subject matter expert to help design systems which deliver a high quality in store experience, while allowing engineers to work in a fast, safe environment. - Participate in discussions with QSIC teams to ensure that our entire product is designed to take into account the complexity of the in store environment when managing a fleet of distributed devices at scale. - Stay updated on industry trends, market dynamics, and best practices in engineering. - Continuously seek opportunities for team process improvement and innovation. About You Experience You must have: USD $140k - $230k base salary In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.