• Act as the strategic lead for multiple brand accounts across social platforms (Instagram, TikTok, Facebook, Threads, YouTube Shorts, etc.) • Set and track content goals aligned with client objectives (awareness, engagement, conversion) • Communicate performance insights and next steps clearly to internal and external teams • Anticipate client needs and proactively pitch new ideas, formats, and campaigns • Guide the content process from concept to execution—briefing creative teams, reviewing deliverables, and ensuring everything is on-brand and on-strategy • Ensure content feels social-first, timely, and tailored to each platform • Collaborate closely with design, video, and influencer teams to bring ideas to life • Jump in to write copy, storyboard content, or shoot quick iPhone videos when needed • Engage in community management—responding to comments, shaping tone, and joining real-time cultural conversations • Post live during events, drops, or key cultural moments when applicable

• Respond to customers’ queries mainly through written channels of communication and phone in a timely and accurate way • Identify customers’ needs, help them in the usage of specific features and introduce them to new functionalities & campaigns • Maintain a good relationship with the customer through Social Media platforms, such as Facebook, Twitter, Instagram, etc. • Treat serious and sensitive customer contacts ensuring the Nestlé procedures on Consumer Complaints Handling process • Ensure follow up with the customers to make sure their issues are resolved and gather customers’ feedback • Keep the internal databases updated regarding the consumers’ requests, complete a FAQ database and update the knowledge-based documents • Redirect consumers’ questions to appropriate stakeholders in case of impossibility in providing an answer • Report product malfunctions, share feature requests and effective workarounds with relevant stakeholders

Online Module Tutor - Social Science Reference number: JR254590 Location: Remote Contract Type: Freelance Salary: Competitive We are seeking contractors with Social Science expertise and academic experience to deliver online modules. In this freelance module tutor role, you will support the learning of our online students who are studying with the University of Essex Online. Further information on our programmes can be found at https://online.essex.ac.uk/ There may also be opportunities to supervise dissertations and/or develop module content. We are looking for individuals with experience in any of the following subject areas: Sociology – some of our modules include: - Sociological Imagination - Foundations of Social Theory - Exploring Contemporary Social Issues - Advanced Sociological Theory - Media, Crime and Culture - Migratory Journeys Key Responsibilities The primary role of the freelance module tutor is to lead and support the learning of the students, using the learning materials provided in the module. This will involve a number of duties, that might include, but are not limited to: - Leading online teaching sessions; - Holding office hours; - Monitoring and contributing to discussion forums; - Providing students with examples from your own practice; - Assessing and moderating both formative and summative assessments, - Providing appropriate feedback and advice to students; - Replying to student emails; - Responding to academic queries, including those based upon pre-existing module content. If you are interested in undertaking supervision, this would include: - Meeting and supporting students as they work on their final projects/dissertations; - Marking and double-marking projects/dissertations. If you are interested in undertaking content development work, this would include: - Creating lecturecasts; - Designing assessment; - Creating multiple choice questions and other formative activities. Qualifications, experience and abilities You will have academic experience and expertise in one or more of the relevant subject areas outlined above. Full details of criteria required are presented below. Note that we typically look for contractors that can be a module tutor at both undergraduate and postgraduate levels. Note that we would consider an application automatically for the module tutor role. There is also the option to be considered for supervision and/or content development. Criterion (note that all criteria are essential unless otherwise stated) - Educated to PhD level or equivalent or have substantial industry experience in a field relevant to the Department (for postgraduate activities) - Educated to at least master’s level or equivalent in a field relevant to the Department - HE teaching qualification and/or Fellowship/Senior Fellowship/Principal Fellowship of AdvanceHE   - A record of research and/or scholarly activity and/or industry experience (desirable) - Experience of HE teaching, including seminars/tutorials   - Experience of using platforms such as Zoom/Teams to teach online and/or lead other activity (e.g. meetings) online   - Experience of using a virtual learning environment or similar experience  - Experience of HE assessment marking and moderation - Experience of HE dissertation / final year project supervision, including consideration of ethics forms (for supervision only) - Experience of developing HE content and assessment (for content development only) - Ability to mark appropriately and provide excellent feedback to students that supports learning   - Ability to develop content that enhances learning and employability (for content development only) - Ability to be engaging within seminars and/or supervision meetings  - Ability to appropriately assess ethics forms(for supervision only) - Ability to overcome challenges of online delivery   - Ability to answer questions clearly   - Ability to support students with their learning   - Ability to encourage student input within seminars and/or supervision meetings  We can only consider candidates who are UK residents. UK residency typically means you must reside in the UK for at least 183 days per tax year. Due to the freelance nature of this role, we cannot accept applications from candidates on a student visa (previously a tier 4 visa) To undertake contractor work with Kaplan Higher Education UK, you would need to have a reliable internet connection, a personal laptop/PC with MS Edge, and a smart phone or device with MS Authenticator. Application Process To apply, please send an up-to-date CV and provide answers to the application questions by midnight on Sunday 19th April 2026. Both a CV and answers to the questions are required for us to consider your application. A cover letter is not needed and would not be considered if submitted. Within your CV, please include details of the following: - Your qualifications (including postgraduate qualifications); - Your teaching qualifications and/or Advance HE fellowship level; - Your previous Higher Education experience; - Any research, scholarly activity and/or industrial experience. There are three stages to the application process: - An application stage to consider criterion 1-10; - An activities stage (2-4 tasks) to consider criterion 11-14; - An interview to consider criterion 15-18. The activities stage will consist of 2-4 tasks: - A marking exercise; - A video task; - An ethics task (for supervision only); - A content development task (for content development only). We will assess the criteria at the appropriate stages of the process. If you are successful in a stage, you will be invited to take part in the next stage. Interviews will take place on Tuesday 12th May 2026. Note: if you are successful at the activities stage, you may not receive an interview invite until Friday 8th May 2026 (latest). Contractor Onboarding If you are successful at the interview stage, you will be invited to Contractor Onboarding, which will take place for one week from Tuesday 26th May 2026. Note that you are not required to be available for the entire week – the Contractor Onboarding can be undertaken at any time during the week. A contractor is required to undertake Contractor Onboarding before undertaking any other activities with Kaplan Higher Education UK. If you have any questions please contact recruit.request@kaplan.com Please note following an unsuccessful application, you are unable to re-apply for this role within a 12 month period What we do At Kaplan Higher Education UK, we are experts in online Higher Education (HE). Working closely with our partner universities, our vision is to become a world leader in online learning, making higher education accessible to anyone with the potential and drive to succeed. We develop, deliver, support and market, sector-leading online higher education programmes to a global student audience. Our innovative and unique online pedagogy utilises the latest digital learning technologies to provide teaching excellence and a world-class student experience. We work in collaboration with our university partners to develop engaging, interactive learning materials using the latest digital learning technologies. This approach blends our unique online pedagogy with the research-led subject expertise of our partners. Disability Confident Scheme and Reasonable Adjustments At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Job Description Minimum Required Qualifications: Bachelor's degree AND Six (6) months of student teaching experience AND Meet requirements for a licensed teacher under the Ohio Revised Code and Ohio Administrative Code as may be amended by the Ohio Legislature. Certificates and Licenses: Ohio Secondary Social Studies Teaching Certificate K12, a Stride Company, believes in education for Any One. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better. The salary for this position is $40,000 along with the opportunity to earn an annual bonus through the school. Passionate Educators are needed at the K12 partner school, Ohio Digital Learning School (ODLS). We want you to be a part of our talented team! The mission of Ohio Digital Learning School (ODLS) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! The Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. High School Mat Teachers provide instruction, support and guidance, manage the learning process, and focus on students’ individual needs. Teachers monitor student progress through the learning management system, and they actively work closely with students and parents/Learning Coaches to advance each student’s learning toward established goals. High School Math Teachers typically work from home but must travel occasionally throughout the year to various school functions, for state testing and as may be otherwise required by the school. This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. Essential Functions: Reasonable accommodations, as may be required by law, will be provided to individuals with disabilities to perform the essential functions of this job. Instructional - Takes ownership for student’s academic progress and attendance, communicating high expectations and showing active interest in student’s achievement; - Prepares students for high stakes standardized tests; - Conducts live Synchronous Teaching – minimum of 15 hours per week; - Asynchronously supports objectives, including composing/sending emails, planning course objectives, preparing learning plans, and using data to determine student needs; - Collaborates with others regarding instruction, resources, interventions and data related to ODLS student’s needs as well as the professional development of the teacher; - Under guidance from school administrative team, augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools; - Submits grades and required student work ensuring student academic honesty and integrity; Maintains grade book; Makes placement and promotion decisions by generating formal and informal reports regarding student progress, alerting administrators to concerns about student performance and progress. Relationship Building - Establishes and maintains positive rapport with families and regularly communicates with students and learning coaches/parents on an ongoing regular basis; - Teachers support learning coaches/parents with student curricular and instructional issues in a virtual classroom environment, in line with academy policies and procedures; - Supports students and learning coaches on a limited basis with basic computer questions when requested; - Understands how both diverse and unique characteristics of students and their families impact required support; - Works collaboratively with other teachers to ensure that all students are successfully progressing through the program, that parents have a central point of contact, and that tasks are distributed among the stakeholders; - Responds to students, parents and colleagues in timely manner. Other Essential Functions - Organizes social and educational activities for students and families, including sponsorship of virtual clubs, outings, or other extracurricular activities as required; - Travels to testing sites to proctor state exams. - Complies with all school policies and procedures, including Employee Manual - Complies with all laws related to this position Supervisory Responsibilities: This position has no formal supervisory responsibilities. OTHER Duties & Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned that are consistent with this position. - Builds community; - Helps staff with any onboarding efforts as directed; - Participates in committees as required. Minimum Required Qualifications: - Bachelor's degree AND - Six (6) months of student teaching experience AND - Meet requirements for a licensed teacher under the Ohio Revised Code and Ohio Administrative Code as may be amended by the Ohio Legislature. Certificates and Licenses: Ohio Secondary Social Studies Teaching Certificate OTHER REQUIRED QUALIFICATIONS: - Pedagogical knowledge of content being taught and ability to apply critical thinking - Knowledge of state content standards - Ability to embrace change/ adapt to ensure excellent student outcomes - Ability to problem solve independently and have a high level of organization - Understanding of interdependency of deadlines on multiple projects and able to act to preserve integrity on other people's deadlines - Ability to work independently typically 40+ hours per week - Ability to maintain a professional home office without distraction during work day, typically 9-5 (or 8-4) or as defined by the school - Ability to travel as required (on average once per month and/or approximately 10% of the time) for face to face professional development, student testing, and as required by school - Access to reliable high speed internet - Proficient in Microsoft Excel, Outlook, Word; PowerPoint; - Ability to rapidly learn and adapt to new technologies and teaching platforms - Ability to maintain teacher certification/professional development hours and fluency in technology systems, programs and curriculum - Ability to pass required background check DESIRED Qualifications: - Experience working with proposed age group - Experience supporting adults and children in the use of technology - Experience working in a virtual environment - Experience teaching in an online (virtual) and/or in a brick and mortar environment - Experience with Blackboard Collaborative or other online platforms Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This is a home-based position. Must reside in Ohio. Job Type Board Employee_CW The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.