• Leite Projektteams und unterstütze Kunden bei der Verbesserung ihrer Cybersicherheit im IT-Infrastruktur-Umfeld • Begleite Kunden durch technische Assessments, Audits und Sicherheitsbewertungen • Konzipiere Sicherheitsarchitekturen und passgenaue Sicherheitsstrategien und unterstütze Kunden bei der Einführung • Sensibilisiere Kunden für das Thema Informationssicherheit im technischen Kontext und erarbeite Maßnahmen • Bring Ideen und Vorschläge in Schnittstellenthemen ein (z.B. Datenschutz, Betriebsorganisation, Dienstleistungsmanagement) und entwickle so unsere Beratungsfelder weiter

Position Overview The Senior RTCDP Technical Consultant is a hands-on expert in Adobe Real-Time Customer Data Platform (RTCDP). This role is responsible for designing, configuring, and validating the data and identity foundation that supports segmentation, activation, personalization, and downstream orchestration across AJO, Marketo, AEM, CJA, and external destinations. You will work closely with Enterprise Architects, AEP engineers, AJO/CJA consultants, and Adobe teams to bring enterprise CDP use cases to life. You will shape data models, identity strategies, ingestion pipelines, and activation workflows to ensure unified profiles and high-quality data powering customer experiences. Key Responsibilities RTCDP Implementation & Configuration - Configure RTCDP components including identity namespaces, datasets, schemas, and mapping workflows. - Implement batch and streaming ingestion pipelines using sources, connectors, and APIs. - Set up segment definitions, audience sharing, and activation readiness checks. - Validate the end-to-end flow from ingestion → profile → segmentation → activation. Identity & Profile Architecture - Design and implement identity stitching frameworks across CRM IDs, ECIDs, hashed emails, AAIDs, and other identifiers. - Configure identity graphs and verify stitching accuracy and profile completeness. - Troubleshoot identity-related issues including profile fragmentation, namespace conflicts, and match rate drops. Data Modeling & Governance - Map CRM, behavioral, transactional, and event data to XDM classes and field groups. - Implement governance, data minimization, and consent-related rules for activation. - Ensure data quality, deduplication, normalization, and schema consistency. Segmentation & Activation - Build RTCDP segments (rule-based, event-based, account-based, and streaming). - Configure and test activation destinations including: - Paid media - Email - Marketing automation - Cloud export destinations - Validate activation performance, latency, and audience accuracy. Cross-Solution Collaboration - Work with AEP Technical Consultants to align datasets, schemas, and identity requirements. - Partner with AJO Consultants to ensure journey triggers and decisioning rules receive accurate audience input. - Support CJA Consultants to align event and profile datasets for reporting. - Collaborate with Adobe and client architects to ensure system interoperability. Quality, Testing & Delivery - Evaluate ingestion success, data lineage, schema adherence, and governance compliance. - Conduct QA across segments, identities, profiles, and activation endpoints. - Identify risks tied to data completeness, identity match rates, or activation discrepancies. - Produce documentation, mappings, runbooks, and client-facing technical reports. Required Skills & Experience Platform Expertise - RTCDP (core) - AEP (schemas, datasets, identities, sources) - AJO (audience sharing + orchestration inputs) - CJA (dataset readiness for reporting) - Familiarity with AEM Assets where metadata-driven segmentation applies Data Expertise - Identity stitching - XDM schema mapping - Event-to-profile linkage - Governance and privacy rules - Batch and streaming ingestion pipelines Solution Expertise - Integration experience across CRM systems, ad platforms, Marketo, Workfront, ESPs, and web/mobile analytics - Experience with AEP Query Service and Data Distiller for audience analysis and enrichment Preferred Experience - Strong SQL and data troubleshooting skills - Experience with cloud platforms (Azure, AWS, GCP) - Experience in enterprise MarTech ecosystems - Strong client-facing and documentation experience About Blue Acorn iCi Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us. Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement. Why Join Us? Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital. Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves. If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place. ***Candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).*** Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice. Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com. California applicants: Please click here for CCPA disclosures.

Operations Full-time Location: Remote; we are specifically looking for candidates located in the UK. Company Overview: Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives. Function has been recognized as one of Fast Company's Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B. Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 180+ imaging facilities in 150+ cities across the US and abroad. This infrastructure sits at the core of Function's mission to move healthcare from reactive to proactive, and is scaling rapidly as part of the company's next chapter of growth. We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition. Role: As a Care Advisor on the imaging team, you will be the operational backbone, ensuring a seamless member experience. This is primarily a backend operations role with customer-facing responsibilities, focused on executing the numerous detailed tasks required to move members through the screening process efficiently. You'll drive process improvement, automation initiatives, and operational excellence while serving as a key contributor to product development through frontline insights. You will also be the main point of contact for members throughout their journey. You will work closely with the Clinical team and partner facilities to ensure all operational requirements are met for an exceptional member experience. You are responsible for orchestrating the complex workflow between clinical teams and scanning sites, proactively identifying bottlenecks, and implementing solutions that enhance both efficiency and member satisfaction. Key Responsibilities: - Execute and manage all backend operational tasks required to move members through the imaging process efficiently. - Partner with sites to ensure members are scheduled, paperwork is ready, and radiology reports and images are retrieved promptly when they are ready. - Thoroughly understand and apply standard operating procedures to ensure high-quality service delivery and document best practices for consistent execution across the team. - Provide operational coverage for US time zones by managing time-sensitive member and site requests during US after-hours periods. - Continuously seek ways to eliminate manual tasks and improve operational efficiency and member satisfaction. - Serve as the main point of contact for members should they have any difficulties throughout the member journey. - Proactively contact members to secure any missing medical information before their scan appointment. - Act as the liaison for any site issues that arise, facilitating quick and effective resolution. - Work closely with the clinical team to ensure seamless handoffs and information flow. - Contribute to product development by identifying opportunities for improvements and reporting issues encountered during daily operations. Qualifications/Skills: - 1-5 years in a customer service and operations role - Bachelor’s or Higher - Operational Excellence: Strong process management and execution skills with proven ability to handle complex, multi-step workflows efficiently and accurately. - Service Excellence: Excellent customer service and communication skills. Proven ability to build and maintain strong customer relationships. - Exceptional Interpersonal Skills: Highly empathetic and able to understand and respond to the needs of customers. Resourceful and proactive in addressing customer needs and operational challenges. - Strong Organizational Skills: Detail-oriented with excellent organizational and time-management abilities, allowing you to effectively multitask and manage multiple priorities simultaneously. - Problem-Solving & Process Improvement: Analytical mindset with demonstrated ability to identify inefficiencies, propose solutions, and implement process improvements. Resourceful and proactive in addressing operational challenges. - Technical Proficiency: Comfortable with technology and able to quickly learn new systems and processes. Ability to identify technical issues and contribute to product development discussions. - Healthcare Background: Familiarity with a medical environment is a plus. Why You'll Love Working With Us: As a Care Advisor, you'll have the opportunity to make meaningful contributions within a fast-growing organization committed to early cancer detection. You’ll also have access to: - Base Compensation Range: £50,000 - £70,000 - Stock options. - Comprehensive health, dental, and vision plans for you and your family. - Flexible work environment. - Team off-sites and wellness initiatives. - Competitive vacation policy. - A culture that emphasizes continuous learning and personal growth. We value our team and offer a competitive salary, equity and benefits package, flexible, fully-remote working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you. Join Function Health and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

Position Overview: Blue Acorn iCi is seeking a skilled Analytics Consultant who has a broad range of experience in the Adobe Suite (i.e. Adobe Analytics, Adobe Target) and Google Analytics (GA4). This key strategy position will be responsible for realizing digital channel strategy for our customers, uncover unique circumstances, provide guidance and prioritization of initiatives, and drive value as a trusted advisor to our current customer base and increase the customer experience. This role will be for a business-minded and data-driven consultant who can fuel our ability to provide data analysis, insight, and recommendations to our enterprise-level clients through implementation, configuration, and enablement of digital analytics and other Adobe solutions. Preferred Experience: - Deep Adobe Experience Cloud experience with heavy emphasis on Adobe Analytics, Adobe Target, CDP and Audience Manager - Extensive experience with Google Analytics (GA4) - Broad MarTech stack experience (Augmented Analytics, Digital Experience Analytics, Audience Intelligence Platforms, etc.) - Knowledge of modern Analytics best practices and trends - Experience running workshops to elicit requirements - Data analysis experience - Business consulting with an emphasis in the digital channel - Demonstrate ability to be a leader within a collaborative team environment - Pre-Sales experience supporting sales strategy evaluating the customer digital channel objectives - Comfortable creating resonating/boardroom ready presentations for executive (including client) leadership - Articulate and logically communicate with technical and non-technical audiences - Navigate digital marketing concepts and conversations - Capable of building and maintaining strong relationships with a diverse set of leadership - Enterprise account experience Functions and Responsibilities: - Enterprise client and partner leadership (above the project and program level) including Steering Committee representation - Responsible for identifying KPI’s, success factors and growing the business. - Accountable for discovering, sourcing and analyzing customer digital channel visions (how it would connect back to their experience within “Analytics” systems - Works with product teams to shape the strategy and capabilities for key digital consulting engagements, supporting the evolution of the product and delivery roadmap - Lead and co-deliver strategy consulting engagements (i.e. digital transformation, customer journey, digital marketing, etc.) - Establishes cross-functional operation. Builds support and alignment across a wide range of stakeholders, creates a strong network of relationships among peers, partners, decision makers and stakeholders - Anticipate problems and recommend innovative solutions. Attentive to client and project team needs - Advocate digital marketing education for the organization, promoting new technologies, digital marketing tactics and continually merge with Adobe Experience Cloud solutions About Blue Acorn iCi Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us. Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement. Why Join Us? Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital. Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves. If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place. ***Candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).*** Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice. Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com. California applicants: Please click here for CCPA disclosures.