Function Health provides lab testing services to aid in the early detection of thousands of diseases. Focused on empowering patients to take charge of their hea
Care Advisor - Remote (UK)
Location
United Kingdom
Posted
96 days ago
Salary
£50K - £70K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Care Advisor - Remote (UK)
Function Health
Operations Full-time Location: Remote; we are specifically looking for candidates located in the UK. Company Overview: Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives. Function has been recognized as one of Fast Company's Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B. Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 180+ imaging facilities in 150+ cities across the US and abroad. This infrastructure sits at the core of Function's mission to move healthcare from reactive to proactive, and is scaling rapidly as part of the company's next chapter of growth. We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition. Role: As a Care Advisor on the imaging team, you will be the operational backbone, ensuring a seamless member experience. This is primarily a backend operations role with customer-facing responsibilities, focused on executing the numerous detailed tasks required to move members through the screening process efficiently. You'll drive process improvement, automation initiatives, and operational excellence while serving as a key contributor to product development through frontline insights. You will also be the main point of contact for members throughout their journey. You will work closely with the Clinical team and partner facilities to ensure all operational requirements are met for an exceptional member experience. You are responsible for orchestrating the complex workflow between clinical teams and scanning sites, proactively identifying bottlenecks, and implementing solutions that enhance both efficiency and member satisfaction. Key Responsibilities: - Execute and manage all backend operational tasks required to move members through the imaging process efficiently. - Partner with sites to ensure members are scheduled, paperwork is ready, and radiology reports and images are retrieved promptly when they are ready. - Thoroughly understand and apply standard operating procedures to ensure high-quality service delivery and document best practices for consistent execution across the team. - Provide operational coverage for US time zones by managing time-sensitive member and site requests during US after-hours periods. - Continuously seek ways to eliminate manual tasks and improve operational efficiency and member satisfaction. - Serve as the main point of contact for members should they have any difficulties throughout the member journey. - Proactively contact members to secure any missing medical information before their scan appointment. - Act as the liaison for any site issues that arise, facilitating quick and effective resolution. - Work closely with the clinical team to ensure seamless handoffs and information flow. - Contribute to product development by identifying opportunities for improvements and reporting issues encountered during daily operations. Qualifications/Skills: - 1-5 years in a customer service and operations role - Bachelor’s or Higher - Operational Excellence: Strong process management and execution skills with proven ability to handle complex, multi-step workflows efficiently and accurately. - Service Excellence: Excellent customer service and communication skills. Proven ability to build and maintain strong customer relationships. - Exceptional Interpersonal Skills: Highly empathetic and able to understand and respond to the needs of customers. Resourceful and proactive in addressing customer needs and operational challenges. - Strong Organizational Skills: Detail-oriented with excellent organizational and time-management abilities, allowing you to effectively multitask and manage multiple priorities simultaneously. - Problem-Solving & Process Improvement: Analytical mindset with demonstrated ability to identify inefficiencies, propose solutions, and implement process improvements. Resourceful and proactive in addressing operational challenges. - Technical Proficiency: Comfortable with technology and able to quickly learn new systems and processes. Ability to identify technical issues and contribute to product development discussions. - Healthcare Background: Familiarity with a medical environment is a plus. Why You'll Love Working With Us: As a Care Advisor, you'll have the opportunity to make meaningful contributions within a fast-growing organization committed to early cancer detection. You’ll also have access to: - Base Compensation Range: £50,000 - £70,000 - Stock options. - Comprehensive health, dental, and vision plans for you and your family. - Flexible work environment. - Team off-sites and wellness initiatives. - Competitive vacation policy. - A culture that emphasizes continuous learning and personal growth. We value our team and offer a competitive salary, equity and benefits package, flexible, fully-remote working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you. Join Function Health and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
Senior Consultant - Epic Dorothy and Comfort Billing Consultant
HuronHuron is a global professional services firm elevating the vision of what's possible and then putting it into practice.
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Huron’s Healthcare Technology Services Group (HTSG) works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability. As an Epic Dorothy and Comfort Billing Consultant you will: - Assist client in IT ticket management - Assist client with working down helpdesk tickets for specific Epic application area - Provide production break/fix and maintenance support for designated applications - Participate in production monitoring, troubleshooting, and quality assurance - Field customer inquiries and attend meetings remotely, as necessary - Optimization and upgrade support for given applications, as needed - Update Client on project status - May assist with other tasks as I needed and mutually agreed upon Requirements: - Epic Dorothy/Comfort certification, additional Epic certifications a plus - A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems - Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely - Current permanent U.S. Work authorization required The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Consultant Country United States of America
Senior Consultant - Epic Cadence/Prelude Consultant
HuronHuron is a global professional services firm elevating the vision of what's possible and then putting it into practice.
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Huron’s Healthcare Technology Services Group (HTSG) works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability. As an Epic Cadence/Prelude Consultant you will: - Assist client in IT ticket management - Assist client with working down helpdesk tickets for specific Epic application area - Provide production break/fix and maintenance support for designated applications - Participate in production monitoring, troubleshooting, and quality assurance - Field customer inquiries and attend meetings remotely, as necessary - Optimization and upgrade support for given applications, as needed - Update Client on project status - May assist with other tasks as I needed and mutually agreed upon Requirements: - Epic Cadence, Prelude certification, additional Epic certifications a plus - A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems - Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely - Current permanent U.S. Work authorization required The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Consultant Country United States of America
Obrigado pelo seu interesse em trabalhar para nossa Empresa. Recrutar o talento certo é crucial para os nossos objetivos. No dia 01 de Abril de 2024, a 3M Healthcare passou por uma cisão corporativa que levou à criação de uma nova empresa chamada Solventum. Ainda estamos no processo de atualização da nossa página de carreiras e documentos de candidatura, que atualmente possuem a marca 3M. Por favor, tenha paciência conosco. Enquanto isso, a nossa Política de Privacidade aqui: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continua a ser aplicada a qualquer informação pessoal que enviar, e os cargos da marca 3M listados na nossa Página de Carreiras são para cargos na Solventum. Tal como era na 3M, na Solventum todos os candidatos qualificados serão considerados para emprego, independentemente da sua raça, cor, religião, sexo, orientação sexual, identidade de género, origem nacional, deficiência ou estatuto militar. Job Description: Medical Affairs – Solventum Brazil 3M HealthCare is now Solventum At Solventum, we improve lives through smarter and safer healthcare. As a newly independent company built on a long legacy of innovation, we develop solutions that combine healthcare, materials science, and data science to improve patient outcomes and empower healthcare professionals to perform at their best. People and their well-being are at the center of every scientific advancement we pursue. We collaborate with leading experts across healthcare to create solutions that combine advanced technology with compassion and empathy. The Impact You Will Have in This Role As a Medical Affairs Professional, You will leverage curiosity and innovation to drive meaningful impact: - Identify, evaluate, and manage relationships with Key Opinion Leaders (KOLs), Advocates, and Healthcare Professionals (HCPs) aligned with corporate goals. - Coordinate grants, fellowships, and product donation programs as assigned. - Manage Investigator-Initiated Studies (IIS) processes. - Process consulting contracts and Fair Market Value (FMV) documentation in a timely manner. - Build and maintain relationships with Professional Medical Societies Organizations (PMSOs). - Organize and manage advisory panels when appropriate. - Develop strategies to improve the use of KOL, Advocate, and PMSO relationships to support company initiatives. - Ensure timely honoraria payments to consultant HCPs and manage educational grants according to company guidelines. - Identify and develop high-level speakers in assigned medical specialties. - Apply industry best practices when working with surgeons, physicians, and researchers. - Resolve issues with HCP engagements such as compliance or payment matters. - Anticipate operational or compliance risks and recommend preventive solutions. - Support therapy awareness in wound care through HCP collaboration. - Work cross-functionally across departments and business units to achieve Medical Affairs goals. - Represent Public Affairs (PA) and Global Medical Sciences (GMS) in internal teams and external engagements. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: - Bachelor’s degree. Additional qualifications that could help you succeed even further in this role include: - Ability to work independently and efficiently to achieve results. - Strong written and verbal communication skills. - High level of confidentiality and professional discretion. - Positive service-oriented mindset when interacting with colleagues and stakeholders. - Strong networking, coordination, and relationship management skills. - Excellent presentation and analytical abilities. - Ability to manage multiple priorities and stakeholders simultaneously. - Strong team collaboration skills. - Experience with Oracle systems and basic accounting principles. - Experience with Salesforce CRM platforms. - Experience with KOL database management systems. - Knowledge of educational grants, fellowships, and product donation processes. - Familiarity with clinical research processes and investigator-initiated trials management. Work Location: Remote Travel Requirements: Up to 5% travel (national and/or international). Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scop A Solventum é um empregador que oferece oportunidades iguais à todos. A 3M não discriminará nenhum candidato baseado em sua raça, cor, idade, religião, gênero, orientação sexual, identidade ou expressão de gênero, nacionalidade ou deficiência. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Sales Consultant – Distributor – Phoenix, AZ The Distributor Sales Consultant will develop and maintain relationships with distributors to influence Allegion market share for commercial hardware and electronic security solutions. This role will develop and maintain relationships with target customers through a consultative selling approach and regular pattern of calls to achieve company goals. In this role, you’ll have the ability to instantly contribute to a high performing team of sales professionals and experts in our industry. At Allegion, we take a consultative approach to selling in a team environment and our teams win together. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: - Support business partner initiatives to maximize sales results. Coordinate with business partners to create demand, develop/execute strategy, and successfully close orders. Participate in joint sales calls and training; attend local, regional and/or national trade shows and association meetings. - Develop and maintain relationships with internal customers, including peers within sales, marketing, engineering, customer and technical services, and operations. - Work closely with team members to position Allegion to close, using our team selling approach, collaboration being key. - Demonstrate the skill in influencing across our highly matrixed environment, aligning on goals. - Partner with all customers to ensure complete customer satisfaction, commitment and loyalty to Allegion products and services leading to increased revenue. Successful distributor consultants are adept at working with a sense of urgency and focus on the customer need. - Advise customers on product mix, applications, and promotions that meet their needs. Suggest possible new products and adaptations for product and/or system applications. - Follow up on all job quotes with distributors to secure projects and ensure a favorable mix of Allegion products. - Maintain excellent industry/territory knowledge by reviewing and understanding market data of competitive activity. Adapt to change in marketplace. - Maintain and utilize our customer relationship management (CRM) tool for sales reporting and to communicate sales activities. - Ensure proper customers and partners are adequately trained on new and existing products. - Drive adoption of our customer facing tools for collaboration and integration into their business, including self service options and utilization of Allegion’s portal. - Adept in using social networking to stay engaged in and up-to-date on industry activity as a way to build new relationships. - Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance; embody Allegion’s values daily. What You Need to Succeed: - 5+ years sales or industry experience; B2B sales experience preferred - Openness to development and continuing education - High School Diploma required; Degree in Sales, Business or Marketing is a plus - Ability to have daily presence in the field, face to face with customers - Outstanding communication and follow-up skills with bias for action - Knowledge of the door, frame and hardware or a parallel business is a plus - Proficient w/ MS Office tools - Ability to learn industry specific software - Demonstrated ability to work effectively in a team environment - Excellent verbal and written communication skills; strong presentation skills - Ability to travel up to 25% Why Work for Us? Allegion is a Great Place to Grow your Career if: - You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. - You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. - You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! - You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: - Health, dental and vision insurance coverage, helping you “be safe, be healthy” - Unlimited Paid Time Off - A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period - Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses - Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses - Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury - Life Insurance – Term life coverage with the option to purchase supplemental coverage - Tuition Reimbursement - Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards - Employee Discounts through Perks at Work - Community involvement and opportunities to give back so you can “serve others, not yourself” - Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy


