• Oversee the delivery of Keeper’s software for all customers including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products • Tailor our solutions to meet the specific needs and objectives of each customer, ensuring a personalized and effective experience • Offer continuous technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required • Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each implementation • Gather feedback from customers and collaborate with the product development team to improve the functionality and usability of our solutions • Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope • Maintain consistent and transparent communication of project status and progress to internal stakeholders and customers, promptly addressing any arising issues or concerns

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible. Position Overview We’re searching for a Business Analyst- Insurance Classification and Implementation to join our Activation Services team in a remote role. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You’ll Do - Analyze and map relationships between NAICS, ISO, SIC, NCCI, and other insurance-specific classification frameworks to support underwriting, rating, eligibility, and product logic. - Identify common operational, exposure, and risk characteristics that tie together disparate classification standards. - Create and maintain authoritative mapping documentation, decision rationales, and supporting artifacts for internal and external use. - Translate real-world business descriptions into accurate industry classifications across multiple standards. - Assess edge cases where businesses do not cleanly align to a single class code and recommend defensible classification approaches. - Serve as a subject-matter expert when working with carriers, bureaus, vendors, and partners on classification logic and alignment. - Persuasively communicate classification rationale, especially in scenarios involving disagreement, regulatory sensitivity, or underwriting impact. - Facilitate working sessions to align classification approaches and gain consensus across organizations with differing incentives or interpretations. - Advanced ability to synthesize multiple classification systems and identify shared risk, exposure, and operational attributes. - Strong data analysis and documentation skills, including the ability to clearly articulate “why” behind classification decisions. - Comfort working with structured data, APIs, schemas, or rule-based systems that consume classification inputs. - Strong understanding of how classification decisions impact underwriting appetite, pricing, coverage eligibility, and regulatory compliance. - Ability to balance theoretical classification definitions with practical insurance outcomes. We’re Excited to Learn More About You Your experience may include: - 5+ years of experience in the insurance industry, preferably in Commercial Lines, Workers’ Compensation, or Small Business insurance. - Hands-on experience working with NAICS, ISO, SIC, and/or NCCI class codes in underwriting, rating, analytics, or product design contexts. - Exposure to carrier underwriting guidelines, eligibility rules, or bureau filings where classification accuracy is critical. - Experience interpreting real-world business operations (e.g., mixed operations, ancillary services, multiple revenue streams) for insurance purposes. - Prior experience in roles such as Business Analyst, Product Analyst, Underwriting Analyst, or Insurance Data Analyst. You may have other skills or credentials, including: - Experience working directly with insurance carriers, carrier partners, or third-party data providers. - Familiarity with regulatory or compliance considerations related to classification and rating. - Experience supporting API-driven or data-platform products where classification logic is embedded in automated decisioning. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 - $90,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a position that makes you smile? We’re seeking an Implementation Specialist to join our growing team. The Implementation Specialist is responsible for supporting the planning, implementation, training, and education of Smile Doctors processes and Cloud 9 software for newly affiliated doctors and team members. How you’ll make us better: - Extract and interpret reports from various practice management systems - Develop, coordinate, and lead virtual trainings for implementation process - Oversee initial mapping of legacy systems - Manage and lead onsite training for software conversions - Provide onsite support for software conversions - Provide remote support for local teams during implementation process - Analyze and support pre and post conversion data cleanup Your special skills: - Strong knowledge of clinic workflows and day-to-day operations - Strong written and oral communication skills - Strong organizational skills Prerequisites for success: - 75% travel - High School Diploma or equivalent required - Five (5) years of experience in a clinical position in the orthodontic or dental industries required - Two (2) years of business systems training experience required - One (1) year of experience in a mentor or lead role required - Intermediate knowledge of principles and processes for providing systems training and education - Intermediate knowledge of health care accounts receivables (patient and insurance) - Intermediate knowledge of Microsoft Office, entering data, and processing information - Intermediate knowledge of principles and processes for providing systems training and education We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer: - Competitive salary - Medical, dental, vision and life insurance - Short and long-term disability coverage - 401(k) plan - 3 weeks paid time off in your first year + paid holidays - Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today! Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Canada External Job Ad Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible. Position Overview We’re searching for a Business Analyst- Insurance Classification and Implementation to join our Activation Services team in a remote role. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You’ll Do - Analyze and map relationships between NAICS, ISO, SIC, NCCI, and other insurance-specific classification frameworks to support underwriting, rating, eligibility, and product logic. - Identify common operational, exposure, and risk characteristics that tie together disparate classification standards. - Create and maintain authoritative mapping documentation, decision rationales, and supporting artifacts for internal and external use. - Translate real-world business descriptions into accurate industry classifications across multiple standards. - Assess edge cases where businesses do not cleanly align to a single class code and recommend defensible classification approaches. - Serve as a subject-matter expert when working with carriers, bureaus, vendors, and partners on classification logic and alignment. - Persuasively communicate classification rationale, especially in scenarios involving disagreement, regulatory sensitivity, or underwriting impact. - Facilitate working sessions to align classification approaches and gain consensus across organizations with differing incentives or interpretations. - Advanced ability to synthesize multiple classification systems and identify shared risk, exposure, and operational attributes. - Strong data analysis and documentation skills, including the ability to clearly articulate “why” behind classification decisions. - Comfort working with structured data, APIs, schemas, or rule-based systems that consume classification inputs. - Strong understanding of how classification decisions impact underwriting appetite, pricing, coverage eligibility, and regulatory compliance. - Ability to balance theoretical classification definitions with practical insurance outcomes. We’re Excited to Learn More About You Your experience may include: - 5+ years of experience in the insurance industry, preferably in Commercial Lines, Workers’ Compensation, or Small Business insurance. - Hands-on experience working with NAICS, ISO, SIC, and/or NCCI class codes in underwriting, rating, analytics, or product design contexts. - Exposure to carrier underwriting guidelines, eligibility rules, or bureau filings where classification accuracy is critical. - Experience interpreting real-world business operations (e.g., mixed operations, ancillary services, multiple revenue streams) for insurance purposes. - Prior experience in roles such as Business Analyst, Product Analyst, Underwriting Analyst, or Insurance Data Analyst. You may have other skills or credentials, including: - Experience working directly with insurance carriers, carrier partners, or third-party data providers. - Familiarity with regulatory or compliance considerations related to classification and rating. - Experience supporting API-driven or data-platform products where classification logic is embedded in automated decisioning. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/ Our targeted starting base salary in the United States for this existing position ranges from $70,000 - $90,000 CAD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. This position requires the employee to reside and work from one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, PEI, Saskatchewan. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid   #LI-CA