Applied Systems, Inc.

Role Description We’re searching for a Customer Support Technician to join our outstanding Support team in this remote work opportunity based in the United States or Canada. In this position, you will assist customers with questions and technical issues related to our software, hardware, and products, working to understand their needs, provide clear solutions, and deliver friendly, knowledgeable service across phone, chat, and email. - Deliver professional, efficient, and empathetic customer support while maintaining discretion in all communications. - Troubleshoot and resolve customer issues across software and products, including complex cases, through to resolution. - Document cases clearly, communicate effectively across teams, and maintain accurate internal notes and updates. - Contribute to knowledge management by using, reviewing, and improving KB articles and resources. - Support broader team efforts including product testing, issue escalation to development, ongoing learning, and occasional on-site support. Qualifications - 1+ year of customer support or service experience (SaaS experience preferred). - Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve issues accurately. - Solid understanding of assigned product areas and relevant tools. - Clear written and verbal communication skills, with ability to explain technical concepts to non-technical users. - Strong organizational skills with the ability to manage priorities, multitask, and document work effectively. - Collaborative team player who adapts to change and contributes knowledge; Applied Epic experience is a plus. Requirements - Candidate will need to reside in the United States or Canada, working arrangement will be remote. Benefits - Our targeted starting base salary in the United States for this position ranges from $45,000 - $60,000 USD. - To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. - Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Company Description Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Role Description We’re searching for a Contract Administrator to join our Sales and Contract Administration team in a remote location. In this role, your primary focus will be to partner closely with Sales to understand their needs, generate Sales Proposals, and manage the contract lifecycle from request through execution. - Work with Sales to understand the client's needs and what product SKUs are appropriate - Generate and edit Sales Proposals for Sales Consultants - Guide proposals through appropriate order processing steps - Enter and maintain accurate data within Salesforce and CPQ - Step in on other activities as needed to enable Applied's sellers and customers Qualifications - 1–3 years of contract administration or sales support experience - Intermediate MS Office skills (Excel and Word) - Experience using Salesforce and/or Salesforce CPQ - Strong business acumen, problem-solving ability, and attention to detail - Strong interpersonal and negotiation skills - Comfortable working proactively across competing priorities and timelines - Service-oriented mindset with a bias toward action — ready to step in wherever needed to support Sales, even outside your defined scope Requirements - Comfortable using AI tools to work more efficiently, or eager to learn - Bachelor's degree or equivalent work experience Benefits - A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. - We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. - A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday

Role Description We're seeking a Software Engineer / Senior Software Engineer interested in transforming the insurance industry. The ideal candidate will have a commitment to delivering results, a passion for quality, and the ability to solve technical problems as we build solutions while simplifying and scaling along the way. At Applied, we’re committed to our work, customers, having fun, and most importantly to each other’s success. Within the Technology Team, you’ll partner with our global team of engineers and product managers designing, architecting, building, and testing impactful products. The Software Engineer / Senior Software Engineer will contribute to our product vision by delivering a high level of quality and technical excellence. Success will require fluency in SaaS-based application development, test automation, analytical skills, and unwavering dedication to software quality. What You’ll Do - Contribute to the design, development, and delivery of releasable, high-quality backend services and APIs primarily using Go (Golang). - Author backend code aligned with internal standards and architectural guidance to ensure maintainability, scalability, and consistency across platform services. - Design, build, and evolve APIs and service integrations that consume and process data from internal and external platforms. - Develop, maintain, and update automated tests for backend services as functionality evolves. - Assess the impact of changes by actively participating in code reviews, design reviews, and technical discussions with engineering and product teams. - Architect and maintain scalable services intended for deployment in Kubernetes environments; ensure services align with cloud-native best practices. - Monitor backend services and API performance in production and non-production environments. - Debug and resolve service-level errors, data issues, and performance bottlenecks. - Continuously learn about new backend tools, platforms, and technologies. As a Senior Software Engineer, you will also: - Support the team by providing detailed feedback during code reviews and guiding complex backend and API-related problem solving. - Contribute to technical decisions by identifying opportunities and risks related to service architecture, data flow, and integrations. - Share knowledge of backend languages, frameworks, API design patterns, data access strategies, testing approaches, and tooling. - Support continuous improvement of internal processes and documentation, championing principles-based approaches to backend design, implementation, and testing. Qualifications - 3+ years of production experience specifically using Go (Golang) to build APIs. - Experience building and consuming RESTful or event-driven APIs and integrating with platform-level data sources. - Strong proficiency with Kubernetes (containerization, orchestration, Helm charts, and service mesh concepts). - Hands-on experience with GCP (Google Cloud Platform), specifically with data-centric services like Pub/Sub and BigQuery. - Knowledge of professional software engineering practices including backend-focused SDLCs, coding standards, code reviews, source control management, build processes, testing, and operations. - Familiarity with Change Data Capture (CDC) frameworks, like Debezium. Requirements - 5+ years of experience in software engineering with a strong emphasis on backend focus. - Experience providing technical guidance and support to other engineers, particularly in backend architecture and integration challenges. - Advanced communication skills, with the ability to distill complex backend, API, and data concepts to support team problem solving. - Proven ability to advance technical discussions, debates, and reviews while contributing to positive and constructive communication across the team. Benefits - Medical, Dental, and Vision Coverage. - Holiday and Vacation Time. - Health & Wellness Days. - A Bonus Day for Your Birthday. Location Candidate will need to reside in North America, working arrangement will be remote.

Role Description We're seeking a Software Engineer / Senior Software Engineer interested in transforming the insurance industry. The ideal candidate will have a commitment to delivering results, a passion for quality, and the ability to solve technical problems as we build solutions while simplifying and scaling along the way. At Applied, we’re committed to our work, customers, having fun, and most importantly to each other’s success. Within Technology, you’ll partner with our global team of engineers and product managers designing, architecting, building, and testing impactful products. The Software Engineer / Senior Software Engineer will contribute to our product vision by delivering a high level of quality and technical excellence on our Platform Engineering Team. Success will require fluency in SaaS-based application development, test automation, analytical skills, and unwavering dedication to software quality. What You’ll Do - Contribute to design, development, and delivery of releasable, high-quality software - Author code aligned with internal standards and guidance from architects to ensure maintainability and consistency across our products - Develop, maintain, and update automated test systems as functionality changes during the evolution of our products - Assess the impact of changes by actively engaging in code reviews, design reviews, and technical discussions with engineering and product teams - Monitor application performance in production and non-production environments - Debug and resolve application errors and performance issues - Continuously learn about new tools and technologies As a Senior Software Engineer, you will also: - Support the team by sharing comprehensive feedback during code reviews and providing guidance for complex technical problem solving - Contribute to technical decisions by identifying opportunities and risks - Share knowledge of software development languages, frameworks, testing strategies, and tools - Support continuous improvement of internal processes and documentation to champion a principles-based approaches to design, implementation, and testing Qualifications - Has the ability to work from an Applied Systems office or 100% remotely - Your experience should include some or all of the following: - 3+ years of experience in software engineering and practical experience with: - Golang, React, SQL, OpenAPI - Secure access and configuration management using Vault, service accounts and Identity Access Management (IAM) roles - Document storage using Google Cloud Storage - Email services for inbound and outbound email flows - Knowledge of software development life cycles, coding standards, code reviews, source control management, build processes, testing, and operations - Experience managing infrastructure using Terraform - Experience deploying and managing containerized applications - Practical experience with SQL and relational database systems - The Senior Software Engineer position requires: - 5+ years of experience in software engineering - Experience guiding and supporting other engineers with technical problem solving by applying knowledge of software engineering practices and cloud environments - Advanced communication skills, with the ability to distill complex concepts to support others with complex problem solving - Proven ability to advance technical discussions, debates, and reviews while contributing to positive and constructive communication across the team Location - Candidate will need to reside in North America, working arrangement will be remote. Benefits - A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. - We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. - A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Your Security Matters Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Job Description Amazing Career Moments Happen Here  Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.    Position Overview  We’re searching for an Associate Customer Support Technician to join our outstanding Support team in this remote work opportunity based in the United States. In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.   What You’ll Do - Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications - Triage and troubleshoot problems with customers to understand and document the nature of such problems - Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner - Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary   We’re Excited to Learn More About You Your experience may include: - 1+ years of customer service experience - Strong written and verbal communication skills; strong telephone skills - Experience working with technology and Microsoft applications You may have other skills or credentials, including: - Experience in a real-time, customer support center; preferably supporting business-to-business services or technology of some kind - A passion for problem-solving and providing a high level of customer care - Confidence in interacting and learning about various technology applications, software, network infrastructure - Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc. Location - Candidate will need to reside in the United States, working arrangement will be remote We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!   When You Join Team Applied, You Can Expect:  A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.  We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.  A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:  - Medical, Dental, and Vision Coverage  - Holiday and Vacation Time  - Health & Wellness Days  - A Bonus Day for Your Birthday  Our targeted starting base salary in the United States for this position ranges from $42,000 - $52,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/   Your Security Matters:   Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.   EEO Statement    Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.     #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible. Position Overview We’re searching for a Business Analyst- Insurance Classification and Implementation to join our Activation Services team in a remote role. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You’ll Do - Analyze and map relationships between NAICS, ISO, SIC, NCCI, and other insurance-specific classification frameworks to support underwriting, rating, eligibility, and product logic. - Identify common operational, exposure, and risk characteristics that tie together disparate classification standards. - Create and maintain authoritative mapping documentation, decision rationales, and supporting artifacts for internal and external use. - Translate real-world business descriptions into accurate industry classifications across multiple standards. - Assess edge cases where businesses do not cleanly align to a single class code and recommend defensible classification approaches. - Serve as a subject-matter expert when working with carriers, bureaus, vendors, and partners on classification logic and alignment. - Persuasively communicate classification rationale, especially in scenarios involving disagreement, regulatory sensitivity, or underwriting impact. - Facilitate working sessions to align classification approaches and gain consensus across organizations with differing incentives or interpretations. - Advanced ability to synthesize multiple classification systems and identify shared risk, exposure, and operational attributes. - Strong data analysis and documentation skills, including the ability to clearly articulate “why” behind classification decisions. - Comfort working with structured data, APIs, schemas, or rule-based systems that consume classification inputs. - Strong understanding of how classification decisions impact underwriting appetite, pricing, coverage eligibility, and regulatory compliance. - Ability to balance theoretical classification definitions with practical insurance outcomes. We’re Excited to Learn More About You Your experience may include: - 5+ years of experience in the insurance industry, preferably in Commercial Lines, Workers’ Compensation, or Small Business insurance. - Hands-on experience working with NAICS, ISO, SIC, and/or NCCI class codes in underwriting, rating, analytics, or product design contexts. - Exposure to carrier underwriting guidelines, eligibility rules, or bureau filings where classification accuracy is critical. - Experience interpreting real-world business operations (e.g., mixed operations, ancillary services, multiple revenue streams) for insurance purposes. - Prior experience in roles such as Business Analyst, Product Analyst, Underwriting Analyst, or Insurance Data Analyst. You may have other skills or credentials, including: - Experience working directly with insurance carriers, carrier partners, or third-party data providers. - Familiarity with regulatory or compliance considerations related to classification and rating. - Experience supporting API-driven or data-platform products where classification logic is embedded in automated decisioning. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 - $90,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible. Position Overview We’re searching for a Customer Implementation Specialist - Data Migration, to join our Onboarding & Success team in a remote location. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You’ll Do - Act as main liaison between client and data services execution team, offering frequent project status updates to all stakeholders - Oversee increasingly complex data conversion projects, often involving multiple source systems - Conduct customer training in preparation for data migration tasks - Develop and update customer-specific data migration playbooks to guide system migrations - Manage customer expectations and effectively communicate sensitive/difficult information to all involved parties - Ensure on-time delivery of high-quality data conversion deliverables as per project plans - Take charge of data conversion change requests; lead data review sessions and guide clients on issue prioritization and resolution - Review data samples to confirm high-quality delivery from Applied to Client - Establish and adhere to consistent processes, methodologies, tools, and deliverables for successful client project completion We’re Excited to Learn More About You Your experience may include: - Demonstrated communication, analytical and problem-solving skills to develop creative solutions - Experience or interest in data conversions - Experience working with projects that require a high attention to detail - Bachelor’s degree or equivalent work experience in the areas of insurance and/or technology - Knowledge or use of Applied Systems products and services You may have other skills or credentials, including: - Bachelor’s degree or equivalent work experience in the areas of insurance and/or technology - Knowledge or use of Applied Systems products and services We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: o Medical, Dental, and Vision Coverage o Holiday and Vacation Time o Health & Wellness Days o A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 – $75,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not only redefining what’s achievable, we’re also creating a place where amazing career moments are made possible. Position Overview We’re searching for an Associate Customer Project Lead to join our Implementation Team in a remote role. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.   What You’ll Do - Plan, manage, and adapt implementation projects to meet evolving customer needs - Lead setup, configuration, activation, and intermediate troubleshooting to ensure successful deployments - Own end‑to‑end customer communication as the primary point of contact, managing expectations and sharing progress - Build strong, trust‑based customer relationships by proactively addressing risks and anticipating needs - Translate technical and process details into clear, customer‑friendly guidance - Serve as a product SME, managing complex, multi‑system implementations and coordinating cross‑functional teams for smooth handoffs   We’re Excited to Learn More About You  Your experience may include: - Bachelor’s Degree or equivalent work experience - 3+ years of Customer Service experience - Proficient with Microsoft Office You may have other skills or credentials, including: - PMP Certification - Insurance industry knowledge - Implementation experience - Data conversion experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!    When You Join Team Applied, You Can Expect:  A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.  We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At Applied, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:  - Medical, Dental, and Vision Coverage  - Holiday and Vacation Time  - Health & Wellness Days  - A Bonus Day for Your Birthday  Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 - $85,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.   Your Security Matters:   Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.   EEO Statement    Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.     #LI-Remote #LI-US

Job Description Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Data Migration Engineer to join our Data Services team. This role is responsible for migrating customer data from competitor and legacy systems into Applied Systems SaaS products while ensuring business continuity, data quality, and customer satisfaction. As a strategic contributor within Data Services, the Data Migration Engineer works closely with new and existing customers to deliver high quality, customized data migration solutions that support unique business needs. The role collaborates cross functionally with teams across Onboarding and Success Services, Development, Operations, Solution Services, and Support to deliver complex, end-to-end migration outcomes. While this role involves taking ownership of assigned tasks and tickets, it operates as part of a global Data Services team leveraging a Follow the Sun delivery model to keep data moving across regions and time zones. Success in this role requires strong attention to detail, adaptability, and the ability to contribute effectively to a broader team-based delivery motion as tools, platforms, and processes continue to evolve. What You’ll Do - Own and execute assigned components of end-to-end data conversion and migration efforts from legacy systems to Applied Systems SaaS products, producing sample and final deliveries using SQL-based tooling - Perform data extractions, acquisition mergers, transformations, and data cleanup/quality services to support a wide range of customer scenarios and business requirements - Develop standardized, efficient, and repeatable data scripts and workflows; perform audits and validation to ensure data accuracy, integrity, and consistency throughout the migration lifecycle - Work directly with customers and internal stakeholders to understand requirements, manage expectations, and deliver migration outcomes that maintain business continuity - Contribute to a global delivery model by completing work independently while ensuring smooth handoffs and continuity across teams operating in different regions and time zones - Remain adaptable to changing project plans and timelines, adjusting execution approaches as rescheduling or contingency planning is required - Collaborate closely with Development teams to support testing, defect resolution, enhancements, and implementation of new or evolving solutions, while maintaining clear and accurate Data Services documentation - Conduct ongoing analysis of customer data and competitor system structures, identifying opportunities to improve transformation efficiency and solution quality - As Data Services tooling evolves, increasingly leverage cloud-based data platforms such as BigQuery to support migration workflows and downstream integrations - Utilize emerging automation and intelligent tooling to improve migration speed, scalability, and quality, and provide feedback that helps shape how these tools are adopted responsibly - Contribute to custom solution delivery and continuous improvement initiatives that advance Data Services capabilities, tooling, and processes What You’ll Need to Succeed We’re looking for someone who: - Can work remotely or from an Applied Systems office Your experience should include some or all the following: - Strong foundational knowledge of database structures and SQL, with demonstrated experience applying these skills in real world data migration, integration, or transformation scenarios - Solid understanding of ETL concepts, data mapping, and data quality best practices - Comfort working in a collaborative, global team environment where work is shared across regions to maintain continuous delivery - Ability to manage multiple competing project timelines while remaining highly detail oriented and customer focused - Strong sense of ownership and initiative, balanced with the ability to align work to shared team standards, processes, and delivery goals - Clear and effective communication skills, including the ability to collaborate comfortably with engineering teams and non‑technical stakeholders - Bachelor’s degree or equivalent practical experience in Information Systems, Computer Science, Data Science, Software Engineering, or a related discipline - We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! Additionally, You May Have - Hands-on experience supporting SaaS data migration or ETL initiatives in a production environment - Experience or exposure to Google Cloud Platform (GCP), including BigQuery and Cloud Storage - Experience working with automation frameworks, scripting, or intelligent tools to support data analysis, migration, or quality assurance - Interest in helping evaluate, validate, or refine AI assisted or agent-based workflows as part of future data migration capabilities - Experience using Jira, SharePoint, or similar tools to track work, collaborate across teams, and document technical processes When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [$60,000- 90,000 USD]. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible. Position Overview Ivans, a worldwide leader in insurance technology and a division of Applied Systems, Customer Implementation Specialist with a background in Data Translation to join our Ivans Services organization. We are looking for a candidate with a strong data translation background who wants to utilize that experience to help bring our data interface solutions to the market. As a Systems Specialist, you will map and translate customer data to ACORD standards, primarily using XSLT stylesheet transformations. This work will involve interacting with customers to gather and analyze business requirements, validate data received from the customer, implement a solution per the defined requirements, resolve defects, and support the broader Ivans team in successfully bringing the customer through the pilot and into general release. You will also support internal efforts to improve processes and implement feature enhancements for our solutions. What You’ll Do - Work with customers and Ivans internal resources to scope and implement data translations, using XSLT, primarily for enabling those customers to deliver insurance data to their retail agents. - Provide data requirements support, best practices guidance, and defect review for customers implementing Ivans’ API - Proactively communicate and collaborate with external and internal customers We’re looking for someone who: - Can work remotely or from an Applied Systems office. - Ability to travel. We’re Excited to Learn More About You Your experience may include: - XSLT data translation/transformation experience - Experience working with XML and JSON data structures - Familiarity with APIs - Ability to manage multiple projects over multiple months - Strong code management skills, including experience in branching, reviewing, and deploying code - Great communication skills (oral and written) - Strong analytical skills to support: - Scoping and implementation of customer requirements - Quality assurance testing of data resulting from a project - Performing root cause analysis of defects - Strong client service skills - Property & Casualty Insurance industry knowledge - Bachelor’s degree or equivalent work experience in the areas of Business Administration or related field You may have other skills or credentials, including: - Experience working with flat-file data structures - ACORD standards knowledge - Experience with the following tools: - Git/GitLab - JIRA - Oxygen - Postman We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday - Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement   Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.  #LI-Remote or #LI-Hybrid