Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary We are seeking motivated, enthusiastic, and sales-driven agents to join our dynamic Change of Service Team. Change of Service Agents are responsible for driving key business sales growth and revenue growth by accurately and confidently handling diverse types of direct customer inquiries including but not limited to billing inquiries, technical problem solving, and handling sales opportunities. In addition to driving sales, Change of Service Agents are expected to proactively address all customers' needs as well as being a strong advocate for our customers' overall experience. Key skills include strong problem solving, relationship building, communication, sales skills, and the ability to thrive in a fast-paced environment. Base Rate: $16.00/hourly non-negotiable plus a 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics. Sales is uncapped. Career growth and progression plans Hours of Operation: 7am-midnight (est time) Monday-Saturday Sunday-closed Must be flexible to work any assigned shift. Job Description Core Responsibilities - Sales & Customer Engagement: Consistently meet or exceed sales targets by responding to inbound inquiries, engaging new and existing customers through consultative techniques, identifying needs, overcoming objections, and recommending tailored solutions. - Customer Support & Relationship Building: Deliver exceptional service by addressing inquiries, resolving issues, and converting support interactions into sales opportunities. Build positive, lasting relationships through transparent communication and accurate information. - Product & Process Expertise: Educate customers on products and services using available tools and resources while adhering to established sales and operational processes to ensure consistency, compliance, and quality. - Professionalism & Integrity: Maintain a respectful, friendly, and professional demeanor. Apply sound judgment within company policies and guidelines, including safeguarding Customer Proprietary Network Information (CPNI) and Personally Identifiable Information (PII). - Communication & Interpersonal Skills: Demonstrate strong listening, verbal, and written communication skills, along with effective problem-solving and de-escalation techniques in high-pressure or challenging situations. - Adaptability & Growth Mindset: Operate effectively in a fast-paced, dynamic, and virtual environment. Show resilience under pressure and proactively engage in continuous learning through training, coaching, and team meetings. - Collaboration & Teamwork: Work closely with peers and cross-functional teams to achieve departmental goals and deliver a seamless customer experience. - Technical Proficiency: Navigate multiple systems efficiently, process transactions accurately, and utilize standard office tools (keyboard, mouse, headset) to maintain productivity. - Reliability & Flexibility: Maintain consistent and punctual attendance. Be available for nights, weekends, variable schedules, and overtime as needed, while demonstrating willingness to take on additional responsibilities. - Coachability & Performance: Actively seek, receive, and apply feedback to improve performance. Achieve established goals and metrics while contributing to team success. - Other Duties: Perform additional responsibilities as assigned to support business objectives. - Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Winning as a team make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Respect and promote inclusion & diversity. - Do what's right for each other, our customers, investors and our communities. - Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Accountability, Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Etiquette, Self Motivation, Workplace Organization Compensation Base Pay: $16.00 Total Target Compensation (Base Pay plus Targeted Commission): $17.92 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Some High School Coursework Certifications (if applicable) Relevant Work Experience 0-2 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

• Responsible for inbound and outbound phone calls where you’ll be educating and answering questions regarding the customer's warranty. • Simplify the overly complex and frustrating world of automotive warranties. • Anticipate customer needs by evolving self-service options while providing world-class customer service. • Manage customer conflict while in a fast-paced call center environment.

Job Description The Vaccine Key Customer Leader (VKCL) is the primary our company vaccines point of contact for strategically assigned key private and public sector customers within a designated market. The VKCL leads vaccine growth strategy for the assigned ecosystem(s), key accounts, engages C‑/D‑suite, senior clinical and operational leaders, and drives measurable business performance and customer experience. The role coordinates cross‑functional our company teams (field and HQ) to ensure implementation and pull‑through at clinic/health system/provider level while proactively identifying growth opportunities and compliant solutions to competitive threats. Core responsibilities: - Account leadership and strategy - Own the vaccine business performance, relationship and customer experience for assigned accounts; develop and execute tailored account plans for each account with measurable objectives. - Identify strategic customers within the geography that present differentiated business opportunities; prioritize accounts and allocate resources accordingly. - Translate deep customer knowledge and market understanding into actionable commercial opportunities and execution. - Cross‑functional Collaboration - Collaborate closely with all our company customer-facing colleagues to ensure seamless coordination. For each assigned account, develop and own a Vaccines account strategy that prioritizes appropriate use of our company vaccines and align the account team to execute that strategy in line with customer needs. - Engage Medical Directors, Medical Affairs, Brand Marketing, Commercial Operations, Legal/Compliance, and other internal partners to deploy appropriate solutions for customers. - Market and product expertise - Maintain and apply in‑depth knowledge of the vaccination landscape: immunization schedules, quality measures, reimbursement models, registry systems, school and public health requirements, and factors affecting uptake of vaccines. - Monitor competitor approaches, contracting strategies, and market dynamics; proactively recommend actions to grow or defend business. - Leadership and compliance - Provide strong peer leadership, mentoring and coordination across individuals in different reporting lines. - Ensure all activities comply with company policies Required qualifications and skills: Education: - Required: BA/BS - Preferred: MA/MS/MBA in Business, Marketing, Science, Healthcare or Public Health Required Experience: - Minimum of five (5) years experience in Sales leadership, Key Account Management / Client Service Management, Marketing, and/or Strategy preferably in the Healthcare industry - Minimum of two (2) years experience working in Sales leadership or Strategic Account Management with key thought leaders or high influence customers in Public Health, Large Group Practices, Hospitals/Systems, or Managed Care Organizations - Ability to build and develop customer relationships, including the ability to influence senior levels of management and key thought leaders - Excellent interpersonal and communication skills, with ability to interact with individuals from a variety of cultures, and disciplines - Strong peer leadership and ability to collaborate with and coordinate activity among individuals in different reporting structures within the organization - Self-motivated with the ability to perform with a high level of independence - Innovative thinking and exceptional business acumen, analytical and problem-solving skills - Proficient in Microsoft Excel, PowerPoint, Word and Outlook - Valid Driver's License - 25% Travel Preferred Experience: - Minimum of two (2) years experience working in/with Vaccines; strong understanding of Vaccination (products, processes, marketplace) - Recent Local Market and Customer Knowledge - Experience in a strategic or management role in Public Health or Health System/Medical Group - Strong understanding of compliance-related concepts including the laws and regulations that govern Pharmaceutical/Vaccine Marketing and Sales activities Required Skills: Account Management, Contract Management, Customer Needs Analysis, Data Analytics, Financial Acumen, Healthcare Trends, Identifying Sales Opportunities, Interpersonal Relationships, Key Account Planning, Sales Target Achievement, Strategic Thinking, Trend Analysis Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The salary range for this role is $173,200.00 - $272,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 04/13/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Company: Globe Life (AO Division) Location: 100% Remote – United States Only Schedule: Flexible (Full-Time / Part-Time) Training: Provided Training Program Experience Level: Entry-Level to Experienced Welcome Looking to start your career in a flexible, work-from-home environment? At Globe Life AO, we’re hiring motivated individuals for our Remote Office Support Associate role—perfect for beginners who want to gain experience, develop skills, and grow professionally. No experience? We’ve got you covered with full training and mentorship. Key Responsibilities As a Remote Office Support Associate, you’ll play a key role in supporting daily operations: - Assist with client communication through online platforms - Provide basic support and respond to inquiries - Help organize schedules, tasks, and documentation - Participate in virtual training and team meetings - Maintain accurate records and reports - Collaborate with team members in a remote setup Qualifications We’re looking for individuals who are eager to learn and grow: - Open to fresh graduates and career shifters - No prior experience required (training provided) - Basic communication and organizational skills - Comfortable using computers and online tools - Self-motivated and reliable in a remote setup - Stable internet connection and workspace - Available to start ASAP Perks & Benefits Enjoy the advantages of a flexible and rewarding role: - 100% Work From Home - Competitive pay - Free training and continuous mentorship - Opportunities for career growth and promotion - Flexible working hours - Friendly and supportive virtual team Why Join Globe Life AO? This role is your perfect entry point into a professional career—where you can learn valuable skills, gain experience, and grow within a supportive environment. Apply now and start your remote career with us! Limited openings available—don’t miss out!