• Identify, develop, and secure anchor partnerships with multinational employers that can scale across multiple African countries • Build and manage enterprise-level relationships, designing partnership models that align with Generation’s programs and employer talent needs • Create strategic partnerships that create revenue and help us to further our mission • Act as the primary employer partnerships lead in new or early-stage countries where we don’t have local team presence • Personally source, engage, and close employers, securing job opportunities for Generation graduates • Deliver against defined KPI’s and targets such as new partnerships, opportunities, vacancies, recruitment conversion rates and placements • Ensure strong post-placement engagement with employers, including interview processes, feedback loops, and performance tracking • Grow and deepen relationships with existing partners to drive repeat hiring and expanded engagement across geographies • Collaborate with global teams to align on remote talent strategies and employer requirements • Recruit, manage, and develop regional BD / Employer Partnerships Associates as the Africa portfolio grows • Input into Africa growth strategy, particularly on employer demand, sector focus, and revenue models • Represent Generation externally with employers, industry groups, and ecosystem stakeholders across Africa

Crumdale Specialty is a diversified insurance firm providing custom, self-funded healthcare solutions to a limited distribution network of brokers, consultants, and agents nationwide. Ranked on the Inc. 5000 Fastest Growing Companies and Best Workplaces, we leverage industry expertise, superior talent, data analytics, and a disruptive mindset to manufacture, underwrite, and administer agile, transparent, and cost-saving solutions. We optimize the fragmented health benefits supply chain to reduce health benefit costs and create better outcomes for employers and employees.   At Crumdale, people come first. We strive to make a positive impact on the people we serve. We believe this starts with the passion and purpose of our team. Our company culture is rooted in alignment, innovation, and integrity. About the role: The PBM/Pharmacy focused Account Manager will handle day-to-day relationships with their clients, working to troubleshoot and respond to different types of requests. This role is a cross-functional opportunity where you will work with multiple partners to find client solutions. You will be handling communications, project management, reporting, analyzing trends, solving member issues, and addressing emergent needs for your clients.

• Responsible for account and relationship development and management of assigned territory and customer accounts • Responsible with assigned strategic account plan, opportunity winning plan, competitive displacement plan and pipeline development plan • Respond to RFPs, bid preparation, follow-up, negotiation and closing of sales • Work with cross-functional teams to formulate client strategies, manage clients and bring to closure strategic client opportunities • Articulate solution business value to customers and lead solution development efforts that best address customer needs whilst coordinating the involvement of all necessary company personnel including support, service and management resources to meet account performance objectives and customers' expectations • Demonstrate understanding of the customer's business priorities and initiatives • Discuss relevant trends and priorities integrating industry knowledge and solution knowledge • Have complete understanding of current usage of AspenTech software applications, white space and competitive software usage within the Account • Provide sales and executive management with account updates, sales forecasts, etc. • Achieve aggressive sales quota • Accurately forecast deals for current and future business

• Own a portfolio of assigned customers and proactively manage all commercial activities to increase Net Revenue Retention (NRR). • Identify and execute upsell, cross‑sell, and expansion opportunities within existing accounts. • Develop account growth plans, including multiyear revenue strategies aligned to customer business priorities. • Conduct regular business reviews (EBRs/QBRs) focused on value realization and future opportunities. • Partner with service and product teams to ensure customer satisfaction, product adoption, and renewal readiness. • Forecast expansion and renewal revenue accurately and manage risk within account base. • Own a targeted list of named prospect accounts and drive new SaaS revenue generation from first touch to contract signature. • Conduct outreach, discovery, and solution positioning to convert prospects into active customers. • Build relationships with key decision‑makers and influence buying processes across multiple levels of the organization. • Collaborate with Marketing on campaigns and lead‑generation initiatives. • Serve as the primary commercial point of contact for assigned customers and prospects. • Build strong, trust‑based relationships with executives, functional leaders, and end users. • Act as a strategic advisor, helping customers align internal objectives with the company’s SaaS solutions. • Partner cross-functionally with Product, Client Services, Marketing, and Finance to deliver a seamless customer experience. • Provide customer and market insights that inform product roadmap priorities. • Champion process optimization: Identify and implement creative solutions to streamline processes, reduce costs, and enhance efficiency.