Generation

• Build warm, supportive and professional relationships with learners in assigned cohorts, and ensure that the classroom environment embodies Generation's values of learning • Lead some whole class delivery sessions, including Employability Essentials session and Community sessions • Ensure clear support and interventions are in place to address cases where learners' attendance falls below expectations • Ensure clear support plans and interventions are in place to address cases where engagement (cameras/participation) is below expectations • Ensure support for learners is implemented effectively, including learners with inclusion needs/ additional support needs • Implement effective strategies for learner with inclusion needs, to support them in achieving the same outcomes as all other learners on Generation programmes • Collaborate with learners to set goals around their progress in the bootcamp, and ensure clear support plans and interventions are in place where needed to achieve career readiness • Liaise with Senior staff to effectively deal with learner escalations related to conduct, attendance & learning, according to Generation's policies • Manage the mock interview process for assigned cohorts, including hosting the online event and ensuring all learners receive high quality feedback • Provide feedback for all learners on their CV drafts and to build their CV skills • Ensure overall career readiness of learners is achieved by the end of the programme • Review progress of learners weekly (through: data review, including: learner feedback, attendance and assessment data, as well as lesson observations and feedback about learners from cohort staff). Make plans for additional intervention and support for learners as needed to ensure learners achieve career readiness by the end of the programme • Contribute to the weekly cohort meeting, in collaboration with the instructor. Ensure that there are action-plans in place where required to support learners, and to uphold our on-programme KPIs (course completion, learner satisfaction, assessment & learning outcomes) • Liaise with other Generation teams to facilitate smooth running of cohort delivery • Provide clear handover to the Placement Phase colleagues on learners' learning outcomes and career readiness, so that they can best support learners as they move into that phase • Logistics support for any in person training requirements with partners (venues/ travel), which may include in person attendance to these training days/ events • Participate in observations and coaching practice to continually improve practice so that all learners make expected progress • Contribute to a community of practice for the Learner Support team, providing opportunities for collaboration, learning and sharing of best practices

• Play a key role in the admissions process by facilitating Support Needs Conversations (SNCs) and evaluating whether learners with complex needs can be appropriately supported through reasonable adjustments on our bootcamps • Contribute to the cohort selection process, providing guidance on learners who may require a higher level of support • During Programme Orientation, meet with assigned learners to explore their support needs, co-create an individual support plan, and brief other bootcamp delivery colleagues on strategies to support the learner effectively • Hold high expectations for all assigned learners, with the goal that learners with additional needs complete the bootcamp career-ready -- with the employability skills, job-seeker mindset and professional behaviours needed to secure and sustain a role in their target profession • Support learners to set goals to build their employability and soft skills throughout the bootcamp, including professional conduct, communication and interview skills • Provide feedback on learners' CVs and employability tasks, with the goal of ensuring every assigned learner has a polished, job-ready CV that they know how to adapt by the end of bootcamp • Ensure learners with disabilities understand their entitlement to reasonable adjustments under the Equality Act (2010), and support them to articulate this confidently, including in job applications and the workplace • Deliver whole class employability sessions as needed, including during inductions and during the bootcamp • Track learner progress through data review, lesson observations, learner feedback and regular contact with Instructors and Learner Progress Managers; monitor learners' assessment, attendance and engagement and progress, and where these fall below expectations, explore underlying barriers and put clear, supportive improvement plans in place • At defined points, review each learner's progress against their support plan and update strategies where needed • Provide clear handover to colleagues supporting learners with recruitment after the bootcamp, including a summary of each learner's support needs, progress and any reasonable adjustments they wish to disclose to prospective employers • Act as a key point of contact for learners with high-threshold issues (e.g. hidden disabilities, complex mental ill-health, learning differences, financial insecurity, risk of homelessness, or domestic violence), working under the direction of the Safeguarding Lead to ensure learners receive appropriate support — which may include referrals to external services, connection to local resources, and the creation of tailored support plans. • Offer peer support to delivery staff on bootcamp in their interactions with learners who have identified inclusion factors, helping to ensure those learners get the most out of the programme and remain on track toward their career readiness goals • Participate in observations and coaching practice to continually improve your own practice, ensuring all assigned learners make expected progress toward career-readiness outcomes • Contribute to a community of practice for the Inclusion and Learner Support teams, providing opportunities for collaboration, learning and sharing of best practices

• Support learner recruitment and screening for a remote, employability training program • Conduct outreach activities and events to source prospective applicants • Support digital marketing efforts, activity on Generation United States social media channels, and data tracking • Prepare for and conduct events for learner onboarding • Manage digital recruitment platform and digital inbox, screening applicants

• Lead ICP and buyer persona definition • Design and run a test–learn–scale growth system • Translate a complex, evolving offer into simple narratives • Partner deeply with Strategic Management, Business Development teams & Operations

• Lead project management across multiple concurrent initiatives with numerous moving parts, stakeholders, and contractors • Translate leadership's vision and priorities into clear action steps, timelines, and workplans • Monitor project progress and flag risks, blockers, or delays proactively • Support monitoring and evaluation efforts, tracking key milestones and outcomes • Facilitate ideation sessions and contribute solutions related to project and operational challenges • Create communications assets to share updates and progress with internal and external audiences • Develop polished decks, reports, and briefing materials for funders and stakeholders • Draft and maintain project documentation, including process guides, SOPs, and workflow summaries • Work closely with the Team Coordinator to manage vendor relationships, including contracts, procurement memos, and timesheet tracking • Coordinate schedules and meetings with team members, contractors, and external partners • Document processes being defined through ongoing projects and translate them into accessible, actionable steps for team members • Provide general operational support to reduce workload on leadership and the broader team

• The BD & Partnerships Associate will identify and qualify opportunities to expand Generation’s reach and impact with employer partners in Colombia and across LATAM. • Leveraging industry insights and strong interpersonal skills, the BD & Partnerships Associate provides tailored support to the BD & Partnerships team to help build a robust pipeline of high‑quality employer leads. • The BD & Partnerships Associate helps deliver the “last mile” support needed to build strong connections with strategic employer partners. • This role also supports the identification of new programs by conducting demand‑side diagnostic analyses to assess the potential and sustainability of proposed programs and by contributing to the development of the materials required to secure internal approval for launch. • Conduct research to identify potential employers and build a database of leads and contacts of potential employers across various industries. • Qualify leads based on alignment with Generation’s mission and program goals, ensuring they meet strategic criteria. • Initiate outreach via email, phone, and other communication channels to establish connections with potential partners. • Assist in developing materials and presentations to support BD efforts. • Prepare and present weekly reports to monitor the progress and effectiveness of lead generation initiatives. • Update the CRM database (salesforce) with detailed information on leads, outreach efforts, and outcomes. • Track the status of opportunities by conducting follow-ups and documenting feedback from potential partners. • Conduct desk research and interviews with potential employers for the new program under consideration, to understand market demand (e.g., industry trends, job vacancies, typical profiles hired, and job conditions). • Conduct focus groups or surveys with potential learners to understand their interests, barriers to participation, and the learner persona for the new programs. • Gather lessons learned from other countries in Generation’s network related to potential new programs. • Support the BD & Partnerships team in consolidating all findings and developing the materials needed to present and secure internal approval for new programs at Generation.

• The Partnerships Coordinator contractor supports the design and execution of a lead generation strategy aimed at identifying, engaging, and converting new funders of all types (e.g., foundations, corporations, high-net-worth individuals, governments, etc.) and other partners to support mobilization efforts. • Contribute to ensuring that prospects identified evolve into promising leads, compelling partnership proposals, and high-impact funding/projects for Generation Colombia to advance our impact agenda. • Strengthen existing partnerships by consolidating outcome data, developing reports, coordinating meetings, and ensuring that all funder requirements are fully met. • Contribute to Generation Colombia’s fundraising pipeline by delivering a steady flow of identified potential funders. • Provide structured assessments of funding opportunities, applying Access, Belief, Capacity, and Geography criteria to prioritize strong prospects. • Produce internal briefings for the BD & Partnerships Lead that directly inform scoping, decision-making, donor discussions, and proposal development. • Initiate outreach to high-potential funders and partners identified through personal networks or prior research, establishing first connections via pre-identified access points. • Deliver complete proposal packages from identification to submission, setting timelines and engaging internal stakeholders to contribute high-quality material. • Create detailed work plans that break down proposals into tasks, activities, and milestones. • Draft persuasive external deliverables (grant requests, proposals, decks, concept notes, etc.) of high quality, synthesizing multiple stakeholder inputs into a unified voice. • Develop processes to target and grow new funding streams (e.g., governments). • Coordinate inputs and materials from the Generation Colombia team to address funder requests, such as meetings, reports, data, and participation in key engagement spaces. • Support a positive partnership experience by ensuring funders receive clear updates, relevant materials, and consistent value from the partnership.

• Support cross-country durability analyses (employment, earnings, job quality, financial health, and related metrics) • Conduct structured literature reviews and benchmarking analyses • Draft evaluation briefs, internal synthesis memos, and funder-ready materials • Translate ambiguous leadership and funder questions into structured analytical approaches • Develop high-quality slide decks and written summaries that distill complex findings • Partner with Impact Operations and Analytics colleagues on select dashboard analyses and metric interpretation

• Design and write, or manage external contractors in the writing of, curriculum assets such as session guides, assessments, labs, skills application activities and more for both online and in-person learning settings. • Create exceptional learning experiences in virtual settings, such as an LMS. • Co-develop a project plan for creating a new curriculum or revising an existing one in partnership with a Global C&I Lead (or Senior C&I Leads in select regions) • Participate in curriculum team projects on an as needed basis, to improve curriculum development processes (e.g., documenting best practices, developing e-learning capabilities, revising universal sessions) • Design and write, or manage external contractors in the writing of, online instructor onboarding courses to familiarize instructors with curriculum materials, according to instructor(s), program and country needs, as needed • Independently track and report progress according to the plan • Facilitate communication and stakeholder management as it relates to project completion, with the Global C&I Lead (or Senior C&I Leads in select regions), contract designers, SMEs, technical vendors, employers, and/or delivery partners • Build collaborative relationships with stakeholders as it relates to project completion, by understanding their needs, representing the curriculum team’s needs, and responding to requests and questions • Support the Global C&I Lead in recruiting of contract designers, if needed • Provide feedback and peer-review for other team members to further develop their practice • Support program adoption and implementation, including launching the affiliate online customization process (support with LMS customization, local calendars, TTT, and more) and ensure on-time instructor course completion.

• Support Generation’s third-party impact evaluation program across Colombia, India, and Ghana • Coordinate day-to-day evaluation activities including timelines, deliverable tracking, and vendor follow-up • Serve as the primary liaison between D&I, country program and data teams, and external evaluation vendors • Support survey design, piloting, and data collection logistics in collaboration with country teams and vendors • Maintain evaluation trackers, indicator frameworks, and MEL documentation • Conduct initial analysis of survey and monitoring data; identify data quality issues, patterns, and gaps • Translate data findings into clear summaries and internal briefs for D&I leadership • Build and maintain relationships with in-country data and program teams; facilitate smooth coordination across time zones • Contribute to D&I analytics and impact operations workstreams as capacity allows