Make a Difference as a Structured Settlement Operations Coordinator! Are you a detail-driven professional with a passion for delivering exceptional service in a fast-paced, client-focused environment? Join our team as a Structured Settlement Operations Coordinator and help ensure the smooth and compliant processing of structured settlements that truly matter. Available Locations: - League City, TX - Houston, TX Flexibility: Remote work may be considered for highly qualified candidates unable to relocate. What You’ll Do: - Oversee the end-to-end process of issuing new structured settlement policies with precision and care. - Review annuity applications and legal documents to ensure accuracy and regulatory compliance. - Monitor case status proactively and maintain accurate records. - Serve as a key point of contact for consultants, addressing questions and guiding them through the process. - Partner with internal teams (Sales, CCU, Accounting, Helpdesk) to troubleshoot and resolve processing delays. - Contribute to service excellence by identifying opportunities for process improvements and client satisfaction. - Conduct follow-up calls with consultants to ensure smooth case progression. - Maintain confidentiality and professionalism when handling sensitive client information. - Perform quality assurance reviews of new policies with oversight. What You Bring: - Bachelor’s degree (or equivalent experience). - 1–2 years of experience in structured settlements or regulated financial products. - Strong organizational skills and attention to detail. - Ability to work independently while collaborating across teams. Preferred Qualifications: - 2+ years of industry experience. - Familiarity with structured settlements or similar financial services. If you're ready to grow your career in a meaningful way and be part of a team that values precision, collaboration, and service—apply today! Additional Information Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future. This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National. American National offers a comprehensive benefits package supporting employees’ health, financial security, and well‑being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company‑funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people‑first culture that values flexibility, work‑life balance, professional growth, and a casual dress environment. American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people‑centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram. Hiring Practices American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account. While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third‑party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment‑based immigration authorization is limited and available only for certain positions based on business needs and role requirements. American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

• Lead Technical Direction Plans (TDP) development and supervises the work of project teams, vendors, and/or subcontractors • Responsible for the overall success of planning and implementing complex modernization projects • Responsible for planning, to include TDP development • Manage installation teams consisting of Engineers, Technicians and Sub-Contractor labor in the execution of EIP installations • Plan, coordinate and lead customer meetings • Create, review, track and deliver contract deliverables as required by the PWS / SOW • Develop and Implement process improvements to increase work efficiency, product quality and overall customer satisfaction • Serve as a customer interface to report project progress and address any issues or concerns in the absence of the Program Manager • Facilitate the compiling and analysis of lessons learned to develop continuous process improvement

• Monitor live streams, in-app activities, and user behavior • Enforce platform policies and take action on violations • Respond quickly to issues impacting user experience or safety • Execute operational tasks (e.g., payouts, adjustments, account actions) • Ensure accuracy and timeliness of all processing tasks • Flag inconsistencies or anomalies for review • Act as the first line of response for platform issues • Escalate critical problems with clear context and urgency • Coordinate with internal teams to resolve incidents • Maintain clear logs of actions taken and issues encountered • Provide structured updates during and after shifts • Surface recurring issues and suggest improvements

Are you a detail-driven Loan Processor who thrives in a high-volume environment? Do you take pride in keeping files moving, solving problems, and getting loans to the finish line? If so, we want to hear from you. We’re looking for a proactive, organized professional who can take ownership of their pipeline and play a key role in delivering a smooth, efficient experience for our clients and internal teams. What You’ll Do: - Own your pipeline by preparing, collecting, and managing all loan documentation from application to closing - Act as a key point of contact for clients, realtors, and internal partners - Identify and resolve missing items or issues quickly to keep files on track - Review and update loan applications (1003) based on incoming documentation - Review mortgage insurance and re-run AUS as needed before underwriting - Follow up consistently on outstanding conditions to ensure timely submissions - Prepare and submit files for underwriting and clear-to-close (CTC) - Maintain accurate milestone updates and detailed file notes - Meet or exceed turn time expectations while maintaining quality and compliance What You Bring: - At least 1 year of mortgage processing experience (preferred) - Strong attention to detail and ability to manage multiple files at once - Excellent communication and customer service skills - A proactive, problem-solving mindset—you don’t wait, you act - Strong organizational skills and ability to prioritize effectively - Proficiency with Microsoft Office and mortgage systems Why You’ll Love This Role: - Fully remote—work from anywhere - Be part of a collaborative, supportive team - High-impact role where your work directly contributes to successful closings - Opportunity to grow and develop within a dynamic mortgage environment Requirements: - High school diploma or equivalent - Ability to sit and work at a computer for extended periods Compensation & Benefits: - $28.00 – $31.00 per hour - Health, Dental & Vision benefits available - Supplementary benefits including Life Insurance, Short-Term & Long-Term Disability, and more - Paid Time Off and company holidays