Are you a detail-driven Loan Processor who thrives in a high-volume environment? Do you take pride in keeping files moving, solving problems, and getting loans to the finish line? If so, we want to hear from you. We’re looking for a proactive, organized professional who can take ownership of their pipeline and play a key role in delivering a smooth, efficient experience for our clients and internal teams. What You’ll Do: - Own your pipeline by preparing, collecting, and managing all loan documentation from application to closing - Act as a key point of contact for clients, realtors, and internal partners - Identify and resolve missing items or issues quickly to keep files on track - Review and update loan applications (1003) based on incoming documentation - Review mortgage insurance and re-run AUS as needed before underwriting - Follow up consistently on outstanding conditions to ensure timely submissions - Prepare and submit files for underwriting and clear-to-close (CTC) - Maintain accurate milestone updates and detailed file notes - Meet or exceed turn time expectations while maintaining quality and compliance What You Bring: - At least 1 year of mortgage processing experience (preferred) - Strong attention to detail and ability to manage multiple files at once - Excellent communication and customer service skills - A proactive, problem-solving mindset—you don’t wait, you act - Strong organizational skills and ability to prioritize effectively - Proficiency with Microsoft Office and mortgage systems Why You’ll Love This Role: - Fully remote—work from anywhere - Be part of a collaborative, supportive team - High-impact role where your work directly contributes to successful closings - Opportunity to grow and develop within a dynamic mortgage environment Requirements: - High school diploma or equivalent - Ability to sit and work at a computer for extended periods Compensation & Benefits: - $28.00 – $31.00 per hour - Health, Dental & Vision benefits available - Supplementary benefits including Life Insurance, Short-Term & Long-Term Disability, and more - Paid Time Off and company holidays

Become a part of our caring community The Associate Vice President, Consumer Service Operations role is a critical role that requires an in-depth understanding of how organization capabilities interrelate across multiple segments and/or enterprise wide. This role is the seniormost leadership position for the CenterWell Pharmacy Call Center and responsible for all aspects of management for internal and vendor inbound/outbound call and chat teams, for operational call center reporting, and for monitoring and delivering consumer experience results. This leader will play an integral role in supporting business development, transformation work, and both new product and technology implementations. This individual will serve as a member of the CWP Leadership team and will be a strong influencer of change through relationships and both Pharmacy and enterprise priority alignment. Key Responsibilities - Working and collaborating with leaders across the Humana enterprise, this position will develop a comprehensive knowledge of call center business strategies, capabilities, and best practices - Develop and execute our Consumer Service vision and strategy, promoting a consumer-centric mindset across the organization - Establishes organizationally aligned performance goals, timelines and outcome measures. - Oversees incentive design and tracking for call center associates - Manages our BPO/Vendor strategy, pricing, and contracting, ensuring vendor partners meet the service level agreements and timeline - Responsible for prioritizing and adjusting the strategic plan and initiatives in response to organizational, regulatory or market driven imperatives. - Directly responsible for a total team of 500 internal FTEs, and over 2000 vendor associates that help support customer experience - Owns all customer service for members who can leverage CenterWell Pharmacy for their prescription or OTC benefit. This includes the components of Inbound Calls, Outbound Calls, Vendor Management, Operational Reporting, and Consumer Experience. Use your skills to make an impact - Required Qualifications - 10-12+ years of progressive leadership experience in healthcare operations, contact center management, PBM, or specialty pharmacy environments - 8+ years direct experience leading large-scale, multi-site or enterprise contact center operations (500+ FTEs, including BPO/vendor environments) - 10+ years of technical experience leading or implementing AI-driven contact center automation, including voice AI, chatbots, and intelligent virtual agents - Bachelor’s Degree and/or equivalent experience (2 years’ experience per year of education as a equivalent substitute) - 10 years of technical operational experience in a call center or operational environment - 8 or more years of direct management experience, leading not only individual contributors, but leading larger-scale operations of layers of leaders - Experience with department budget oversight - Prior demonstrated experience of driving operational improvements that support business strategy - Prior demonstrated experience with project management, process improvement or process design - Demonstrated problem solving skills; ability to give direction and make sound business decisions - Demonstrated capability with coaching and developing associates formally and informally - Demonstrated success as a collaborative leader and strong client relationship skills - Preferred Qualifications - Master’s Degree - Prior Experience in healthcare or insurance setting - Additional Information - Location - WAH anywhere across US - Requires travel as business needs dictate - Must meet Work-At-Home Requirements for privacy and security - Must provide a high-speed DSL or cable modem for the home office. - Associates who live and work from home in the state of California will be reimbursed for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload). Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $168,000 - $231,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-16-2026 About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Current CVG employees, please click HERE to login and apply. Position Summary The North America Operations Director is responsible for leading and optimizing performance across our U.S. Trim Systems manufacturing and logistics sites. This role drives operational excellence by improving safety, quality, delivery, cost, and people/talent performance while implementing standardized processes and best practices across sites. As a key leader in a newly restructured organization, the North America Director partners closely with executive leadership to translate strategic priorities into actionable plant-level execution. This position requires a hands-on, execution-focused leader who can balance strategic direction with plant-level realities. The North America Operations Director will standardize processes, improve performance variability across sites, and elevate plant leadership effectiveness through coaching, accountability, and succession development. This is not a purely oversight role—it requires active engagement in plant operations, strong financial acumen, and the ability to lead through change in a dynamic environment. Essential Duties and Responsibilities: · Lead overall operational performance across multiple manufacturing sites, with accountability for safety, quality, delivery, cost, and productivity outcomes. · Partner directly with Plant Managers to assess site performance, identify gaps, and implement targeted improvement plans and support strategies to improve performance. · Establish and reinforce standardized operating processes, ensuring consistency and scalability across the region while allowing for appropriate site-level flexibility. · Understand day-to-day challenges, remove barriers, and ensure execution aligns with strategic objectives. · Drive operational discipline through the use of metrics, visual management, and structured problem-solving methodologies. · Build and strengthen plant leadership capability by coaching, mentoring, and holding Plant Managers accountable for results and leadership effectiveness. · Translate operational performance into financial outcomes, identifying cost savings opportunities, improving margin performance, and optimizing resource allocation. · Partner with Finance to ensure alignment between operational actions and P&L impact, including budgeting, forecasting, and cost control initiatives. Be able to quickly read and understand a P&L and drive actions based on financial variables. · Lead and support continuous improvement initiatives that drive measurable gains in efficiency, throughput, and cost reduction. · Ensure consistent application of safety and quality standards, reinforcing a culture of accountability and continuous improvement. · Provide clear, data-driven insights to senior leadership on regional performance, risks, and improvement opportunities. · Collaborate closely with peer North America Director and functional leaders to ensure alignment, consistency, and enterprise-wide impact. · Lead change initiatives with clarity and urgency, ensuring alignment across sites and minimizing disruption to operations. · Assess talent across sites and develop succession plans to ensure leadership continuity and long-term organizational strength. · Establish strong communication rhythms to drive alignment, transparency, and speed in decision-making across the region. Required Qualifications: · Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or related field 10+ years of progressive leadership experience in manufacturing or industrial operations · Experience leading multiple manufacturing sites or large, complex operations · Willingness to travel up to 50% depending on business needed. Travel is mostly independently determined but there will be times where specific business needs will dictate when travel is needed CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis. No Unauthorized Referrals from Recruiters & Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.

Hours: Shift Start Time: VariableShift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $27.500 - $30.400 - $33.530 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do This position is responsible for representing and promoting Sharp physicians, programs and services at a variety of employer open enrollment, senior, and community health fair s and events throughout the year. Required Qualifications - H.S. Diploma or Equivalent - Driver's License - CA Department of Motor Vehicles -REQUIRED Preferred Qualifications - Public relations and customer service experience. Essential Functions - Represent Sharp Physicians, Programs and Services at Various Employer, Senior and Community Health Fairs and Other Events Promote Sharp medical groups, programs and services to a variety of audiences including seniors, employers, employees, health plans, brokers, and the general public. Answer participant questions and refer questions and concerns appropriately. Brings back pertinent information to the division on the company and health plan options and our competitors. Brings back insights from the consumers about what we are doing well and any complaints heard at events. Forwards complaints to the supervisor for follow up. - Prepare and Set Up Materials for Events Prepare and set up materials for events. Including arranging several boxes of brochures, promotional giveaways, display case and other necessary materials for transport to event. Courier service will typically transport materials, however on occasion employee may asked to perform this function as well - Assist with Special Projects Assist with special projects including events, seminars and other marketing and clerical functions as needed. Potential projects include data entry, coordinating outgoing direct mail pieces, updating marketing contact lists, developing competitor profiles, collecting information from clients via phone calls and/or customer surveys. Knowledge, Skills, and Abilities - Position requires excellent customer service skills and public/in-person contact skills. - Ability to represent Sharp HealthCare in a professional and courteous manner at all times. - Ability to learn and convey information regarding the Sharp system, medical groups, hospitals and services as well as basic information regarding contracted health plans. - Responsible for setting up display and display materials at events. Position requires employee to operate independently with minimal direction from supervisor majority of the time. - On occasion, employee may be responsible for transporting display materials to and from events (usually materials will be delivered by courier service). - Bilingual (Spanish) language skills a plus. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class