The leading provider of revenue cycle management and technology solutions for the EMS industry.
Client Success Executive II
Location
United States
Posted
49 days ago
Salary
$60K - $80K / year
Seniority
Senior
Job Description
Client Success Executive II
EMS Management & Consultants, Inc.
• Independently manages a portfolio of healthcare clients, driving client satisfaction, retention, and financial performance. • Manage a balanced portfolio of assigned client accounts with varying service scopes, strategic priorities, and engagement requirements. • Proactively identify risks, trends, and opportunities within assigned client accounts. • Act as a resource to peers by sharing knowledge, best practices, and guidance. • Demonstrate proactive account management by identifying data-driven trends through client reporting and ensuring follow-through on action plans. • Lead client meetings, presentations, and business reviews by setting agendas, presenting performance insights, facilitating discussion, and driving alignment on action plans and next steps.
Job Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
- 3–6 years of experience in client success, account management, or healthcare revenue cycle-related roles.
- Working knowledge of healthcare billing, reimbursement, and regulatory compliance concepts.
- Strong analytical, presentation, and relationship-management skills with the ability to communicate insights effectively.
- Demonstrated ability to manage competing priorities, deadlines, and client expectations independently.
- Proficiency in English is necessary for job-related communication.
Benefits
- Discretionary bonus plan
- Comprehensive benefit package
- Retirement plan
- Health coverage
- Paid time off
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