Branch Operations Assistant – Traveling Team

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

46 days ago

Salary

$22 - $24 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Branch Operations Assistant – Traveling Team

Ritchie Bros.

• Provide various customer support services through mail, telephone, and direct personal contact. • Process orders and assignments and enter data into the computer system. • Reference pricing and delivery information. • Respond to customer questions, complaints, and requests. • Perform word processing assignments, filing, and related clerical duties. • Process all necessary paperwork for auction day, securing necessary approvals. • Follow well-established procedures and under the close direction of the supervisor. • Open to learning automobile titling. • Assist with other office functions as needed. • Vehicle check-in by recording and filing information on vehicles being assigned to the facility. • Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction. • Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch. • Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance. • Experienced loader operation. • Able and willing to report all violations of company policy to a supervisor or manager, immediately. • Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives. • Other duties as assigned per business needs.

Job Requirements

  • Strong leadership skills.
  • Superior time management skills.
  • Ability to work independently.
  • Strong proficiency in problem resolution.
  • Excellent professional communication skills to interact effectively with customers & towers – both verbal and written.
  • Willing to learn how to operate a forklift (Within 90 days of starting position).
  • General mechanical knowledge of makes and models of vehicles required.
  • Experience in the equipment rental or construction industry and/or related field preferred.
  • Basic automotive repair skills preferred.
  • Previous forklift operating experience.
  • Strong Microsoft Office skills are required with above-average proficiency in Excel and PowerPoint.
  • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.
  • This position involves outdoor work in all types of weather.

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